Great experience.Never an issue ordering or concerted contacts are not in stock. I receive the contacts a couple days after purchasing. thank you!
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Fresh Lens claims to operate out of both Canada and California. They advertise very low prices for contacts and then their business model is to plainly and simply email you that your purchase checko... See more
Company replied
We have used Fresh Lens for many years now. My wife has always worn contact lenses and her script just never changed but she was required to get a eye exam annually to keep her script up-to-date. We... See more
This has been my online "go to" source for several years now. Customer service (Jen) has always been prompt at answering any questions. I have never had any issues with quality or shipping issues. My... See more
Company details
Written by the company
Fresh Lens is located in beautiful Victoria, Canada. We have been supplying US and Canada with the best in contact lenses for over 20 years. We offer free shipping and are one of the cheapest places to buy contact lenses online. We also offer a wide selection of lenses from leading brands such as Acuvue, Air Optix and Bausch & Lomb. Our customer service team is always available to answer any questions you might have about our products. Thanks for choosing Fresh Lens!
Contact info
2631 Quadra Street, V8T 4E4, Victoria, Canada
- 1-888-699-1963
- support@myfreshlens.com
- canadiancontactlenses.com
4.0
Great
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The chat with accurate explanations…
The chat with accurate explanations help me to make a better order.
May 29, 2023
Great and speedy service
Great and speedy service. I will be using again and have already told my friends to order from here.
May 29, 2023
Ordering was super easy
Ordering was super easy! and contacts came really quickly. Will use them again
May 26, 2023
I'm in the US
I'm in the US and the contracts were delivered in just a few days. I was very surprised.
May 1, 2023
On time delivery
April 27, 2023
I was so happy to be able to have my…
I was so happy to be able to have my contact lenses shipped to my winter home in the US. Tried to fill my prescription down in Texas and was refused.
And with FREE SHIPPING!
December 12, 2022
Great service
December 6, 2022
I never received my contact lenses
December 5, 2022
Reply from Fresh Lens
We are working to fulfill Mr. Andrews' order ASAP. Unfortunately, the pandemic continues to impact our global supply chain.
Great communication with a couple…
Great communication with a couple questions I had before ordering and timely delivery to the states!
November 19, 2022
Arrived Early!
November 27, 2022
Better to do business in Canada
November 1, 2022
I haven't received my other eyes…
I haven't received my other eyes contact lens and I emailed and was contacted to help me find my lens!
October 31, 2022
I ordered my lenses on October 16
I ordered my lenses on October 16. I am still waiting to hear that they have been shipped out. I contacted you last week, I was told they would get back to me the same day . I am still waiting ☹
October 25, 2022
Reply from Fresh Lens
Hi Marilyn, I'm terribly sorry we dropped the ball. We were waiting for a reply from the supplier. I have emailed you info.
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