Great experience.Never an issue ordering or concerted contacts are not in stock. I receive the contacts a couple days after purchasing. thank you!
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See what reviewers are saying
Fresh Lens claims to operate out of both Canada and California. They advertise very low prices for contacts and then their business model is to plainly and simply email you that your purchase checko... See more
Company replied
We have used Fresh Lens for many years now. My wife has always worn contact lenses and her script just never changed but she was required to get a eye exam annually to keep her script up-to-date. We... See more
This has been my online "go to" source for several years now. Customer service (Jen) has always been prompt at answering any questions. I have never had any issues with quality or shipping issues. My... See more
Company details
Written by the company
Fresh Lens is located in beautiful Victoria, Canada. We have been supplying US and Canada with the best in contact lenses for over 20 years. We offer free shipping and are one of the cheapest places to buy contact lenses online. We also offer a wide selection of lenses from leading brands such as Acuvue, Air Optix and Bausch & Lomb. Our customer service team is always available to answer any questions you might have about our products. Thanks for choosing Fresh Lens!
Contact info
2631 Quadra Street, V8T 4E4, Victoria, Canada
- 1-888-699-1963
- support@myfreshlens.com
- canadiancontactlenses.com
4.0
Great
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Overall great experience
Website was easy to use. Contacts were affordable. The order was processed quickly, and I received my contacts as expected.
August 7, 2023
Unprompted review
Great service!!!
Great service!!!. Fast, no delay in shipping came pretty fast and my lens are perfect!!
Thank you
July 26, 2023
Shipping was on time and the order was…
Shipping was on time and the order was accurate. Most importantly **no prescription or expensive contact lens exam required**. Thank you for cutting out the unnecessary expense of obtaining contact lenses.
July 26, 2023
Unprompted review
No nonsense transaction and fast ship
No nonsense transaction and fast ship. 3rd or 4th time reordering lenses here.
July 27, 2023
Quick and efficient
July 26, 2023
Couldn’t be happier with my outcome and…
Couldn’t be happier with my outcome and the service I received
August 1, 2023
Unprompted review
Very helpful customer service rep
Very helpful customer service rep. Prompt delivery of order every time
July 6, 2023
Unprompted review
It was easy from start to finish and my…
It was easy from start to finish and my lenses got here early. Great price too.
July 28, 2023
Excellent!!!
July 28, 2023
Great and quick service.
July 28, 2023
Jen from fresh lens’s support team was…
Jen from fresh lens’s support team was incredibly professional and very helpful. Could not have been happier with the process thanks to her.
June 23, 2023
Unprompted review
So Fresh
So fresh and so clean, clean. This company is the freshest company. The order was fresh. The shipping was fresh. And the lens was fresh.
June 27, 2023
Great experience
Placing an order was easy and delivery was quick! This is now my go-to website for contacts and I would recommend it to all my friends and family.
June 27, 2023
Awesome as always
Awesome as always, fast shipping and never have had any issues.
June 1, 2023
Unprompted review
Overall a great company
Very simple and easy process to order contacts online. Customer service is quick and friendly. Overall, a great company.
May 29, 2023
The best customer service!
I had an issue with my order, emailed customer service, they responded
Immediately and resolved the problem! I will be ordering again. Thank you!
May 26, 2023
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