CanaDream RV - Toronto Reviews 336

TrustScore 4.5 out of 5

4.5

West Drive 33, L6T 4A1 Brampton, Ontario, CA


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Rated 5 out of 5 stars

We have had a really nice camper with all the Ammenities u need. Clean, functionall and free of damage. The instructor Hector at Toronto Brempton branch wath such a blast! Friendly, technically well... See more

Company replied

Rated 5 out of 5 stars

The staff was very helpful with all of our questions, walked us through everything we needed to know. Online videos were a great resource to allow us to feel confident about our first ever RV experie... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this company every year and I keep coming back because the service is excellent. There have occasionally been minor issues with the vehicles, but that’s understandable and never a majo... See more

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Rated 1 out of 5 stars

We were 4 families that rented the same category and paid the same price - our family was given a smaller space - an RV with no slide out dining area. When asked why we were paying the same amou... See more

Company replied


Company details

  1. #2 of 3 best companies in Recreational Vehicle Rental Agency
  2. #1 of 1 best companies in RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 5 out of 5 stars

From booking to pickup through the…

From booking to pickup through the return, the team was outstanding throughout.

September 29, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great RV

Great RV, Great service!

September 22, 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Perfect holiday

Calgarys staff was easy to deal with and very patient as we booked our holiday. We made several changes in our plans at different times and it was never a problem.
When we picked up the rv in Toronto we were greated like old friends. The vehicle was ready to go when we arrived and we did the vehicle inspection with a very friendly and informative staff member. During the trip a couple little issues popped up, but nothing to stop us. When we returned the rv we were greated with the same friendly staff. I informed them of the issues that I noticed,and they were greatfull for the information so it could be fixed before it went out again
I would recommend Canadream to anyone. Great vehicles and excellent staff.

September 19, 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Best way to travel if you can…

Best way to travel if you can afford it! Everything you need is with you, for a home base no matter where you end up along the way. Only complaint was that the generator was not working but we brought our own and managed just fine. Would do it again in a heartbeat.

September 19, 2025
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Reply from CanaDream RV - Toronto

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

excellent support

new RV, No transfer to and from Airport

September 13, 2025
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Reply from CanaDream RV - Toronto

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

excellent service by staff

September 25, 2025
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Reply from CanaDream RV - Toronto

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great Experience

Really enjoyed the Truck Camper rental. While we ran into a couple small challenges the Canadream team was responsive and gave great advice on what to do. Would rent from here again for sure.

September 15, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Canadream makes dreams come true

Super, super friendly and helpful staff!
These guys in Brampton saved our vacation!
Many thanks again to Bruce and his team!

September 15, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

I had one of my dream vacations with…

I had one of my dream vacations with Candream and couldn’t be happier! The customer support was excellent from start to finish, making everything smooth and stress-free. The RV itself was newer, spotless, and truly felt like a real home away from home.

As a first-timer, I was amazed at how easy the setup and hook-up process was—the team made sure I felt confident before hitting the road. The friendly staff went above and beyond to ensure I had the best experience possible.

Special thanks to the person who helped me during check-in at Brampton, and also to the staff in Calgary who were equally amazing. A couple of days before my trip, I visited the Brampton location, and a gentleman there kindly showed me around an RV, which gave me confidence and helped me understand what to expect.

If you’re looking for the perfect RV for your first adventure, I can’t recommend Candream enough. It was everything I hoped for and more!

September 3, 2025
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Reply from CanaDream RV - Toronto

We are happy to read that you enjoyed your first CanaDream experience and hope it was the first of many more. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Professional

Professional staff, well-equipped vehicles, Quick processing

September 1, 2025
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Reply from CanaDream RV - Toronto

Thank you for your review and kind words. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Awesome

Great customer service. Thoroughly enjoyed the RV.

September 2, 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed both the RV and our great customer service. We look forward to welcoming you back as our Guests in the future.

Rated 4 out of 5 stars

It was indeed a wonderful experience

It was indeed a wonderful experience. The RV was very clean and the supplied kitchen kit and linen kit were indeed of good quality. I was afraid that they will bring is cheap stuff but that didn't happen.

We detailed documentation about everything in the RV and we had also the 24/7 road assistance. Luckily, we didn't need that.

Having said that, I have one comment: the pick up time is late after 1 pm and the drop off is too early before 10 am. Factoring in that cleaning the RV really takes time (in case you don't pay for the drop and go option), this like wastes one night. I'd appreciate if they can allow for a bit later drop off time with no charge.

August 31, 2025
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Reply from CanaDream RV - Toronto

Thank you for your feedback. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. 100% gonna rent the RV here and have a trip from Calgary to Vancouver! Thank u guys for your service and the opportunity to have RV without buying it!

August 30, 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Rv rental august 2025

Nicely equipped RV with lots of space due to slidouts. A simple coffeemaker/Frenchpress would have been good, as well as a dish track and brush.

September 5, 2025
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Reply from CanaDream RV - Toronto

Thank you for your review and suggestions. It was a pleasure having you as our Guests.

Rated 1 out of 5 stars

It seems Canadream has a different…

It seems Canadream has a different understanding a complete delivered Service.When generator of the RV ist not wirking, they simply forget to say an if you finf out during handover tey simply say it is optional. No refund , nothing.

August 25, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you so much for taking the time to share your experience with us. We’re sincerely sorry that the generator in your RV wasn’t working during your trip.

While we do our best to ensure all features are operational, we don’t guarantee generator functionality, as not all of our RVs are equipped with them. That said, we want to reassure you that the core functions of the RV remain unaffected. The only components that require external power are the A/C, power plugs, and microwave. Fortunately, USB outlets are available for charging electronic devices without needing a an electrical source.

We also see that you received a private message from our team, and as a gesture of goodwill, were offered a refund for the difference in cost between powered and non-powered sites—provided receipts were presented at drop-off.

Despite the non-working generator, we hope your time in Canada was filled with memorable moments and beautiful experiences. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Great RV, but awning may not be used

This was our first time booking with CanaDream. Everything went perfectly. Pick-up was problem-free, the staff were competent and friendly, and the motorhome was fantastic. Returning it was also easy.

There were two things we didn't like so much, though:
There was clearly a lack of amenities. Everyone only had one fork, one knife, one cup, one plate, etc.
This meant we were constantly washing up.

One of the main reasons for renting from CanaDream was the awning on the motorhomes.

However, the rental company forbade us from using the awning.

If we had known this beforehand, we would have rented a motorhome without an awning from another rental company for less money.

August 31, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you so much for your review — we truly appreciate you taking the time to share your experience.

We’re sorry for any confusion regarding the awning. While the awnings on our RVs are not available for Guest use, we do our best to communicate this clearly on each rental page of our website, asking Guests to Please Read our Awning Policy. That said, we understand how easy it can be to miss details when planning a big trip, and we’re grateful for the opportunity to clarify.

We’re happy to hear that everything else went smoothly and hope your RV adventure through Canada left you with many wonderful memories. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Brilliant RV holiday

An excellent experience from start to finish of a 5 week Canadian adventure! Had a small electrical issue which was dealt with promptly, excellent staff and top notch RVs! The guy who dealt with us at the Toronto branch (sorry can't remember his name but I think he was Swiss) was excellent and explained everything brilliantly.

August 30, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Good service and smooth process

“We are very satisfied with the service. The instructions provided when picking up the RV were clear and thorough, and the return process was smooth and hassle-free.”

August 19, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

We're happy to hear that our clear instructions and smooth return process contributed to your satisfaction. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

All round really great RV rental

All round really great RV rental. Brampton team were very helpful and positive both for pickup and drop off. Answered all our questions. RV itself was in very good condition and well equipped for the four of us. All good.

August 27, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

It's great to hear that the CanaDream crew was helpful and positive during your RV rental experience. We're happy the RV suited your needs and that you were well-equipped. Thanks for your feedback!

Rated 5 out of 5 stars

Great company to use

from collection to drop off brilliant. Staff at Toronto out this world Bruce is a excellent asset to you business nothing was to much for this guy and trust me we came with a few problems to start are journey

August 25, 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

We're happy you enjoyed your experience, especially with the service provided in Toronto. We appreciate your positive feedback and are so grateful for your comments.

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