The staff was very helpful with all of our questions, walked us through everything we needed to know. Online videos were a great resource to allow us to feel confident about our first ever RV experie... See more
Company replied
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The staff was very helpful with all of our questions, walked us through everything we needed to know. Online videos were a great resource to allow us to feel confident about our first ever RV experie... See more
Company replied
We have had a really nice camper with all the Ammenities u need. Clean, functionall and free of damage. The instructor Hector at Toronto Brempton branch wath such a blast! Friendly, technically well... See more
Company replied
I’ve been using this company every year and I keep coming back because the service is excellent. There have occasionally been minor issues with the vehicles, but that’s understandable and never a majo... See more
Company replied
We were 4 families that rented the same category and paid the same price - our family was given a smaller space - an RV with no slide out dining area. When asked why we were paying the same amou... See more
Company replied
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
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West Drive 33, L6T 4A1, Brampton, Ontario, Canada
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from collection to drop off brilliant. Staff at Toronto out this world Bruce is a excellent asset to you business nothing was to much for this guy and trust me we came with a few problems to start are journey

Reply from CanaDream RV - Toronto
Picking up the rv was a good experience at the Toronto site.
Bringing back the rv even more so. Bruce and his team are great.
Thanks again for a topnotch experience 👍

Reply from CanaDream RV - Toronto
It was our first holday trip with a camper van. It was a great experience. The RV was fully equipped and very comfortable for the two of us. We've enjoyed it very much. The CanaDream staff is very friendly and helpful.
Only one detail we didn't appreciate: The bright grey summer duvet was too fuzzy. The van and our clothes were full of fuzz all the days of our tour.
But overall it was a great trip and we can fully recommend CanaDreams.

Reply from CanaDream RV - Toronto

Reply from CanaDream RV - Toronto
The whole renting experience was easy and straightforward.

Reply from CanaDream RV - Toronto

Reply from CanaDream RV - Toronto
The instructions by Tim were clear and very helpful.
Though I had watched all of instruction videos, my girlfriend didn't so the explanations and instructions were very helpful for her and us.

Reply from CanaDream RV - Toronto
Had a great experience picking up Rv everything explained and was super clean and well stocked was easy to drive
My suggestion is that every RV have a step stool as hard to reach items if too high. Had drinking glasses but could not reach. Please please get stove knob locks.
As a short person everytime I reached above stove I accident turned on propane, small children could very easily turn it on also. Other than that had a great time and great memories

Reply from CanaDream RV - Toronto
Highly praise CanaDream. We hired an RV for a week out of Toronto. Great communication before the trip using the website chat. Easy to collect. The RV was in pristine condition, well equipped and easy to use for those not accustomed to living on the road. The staff we dealt with were friendly, efficient and helpful.

Reply from CanaDream RV - Toronto
Friendly employees, taking time for customers. Beautifull RV, with every luxery you need. Short lines with canadream, wich we didn't have to use. We have had a great time in Canada!

Reply from CanaDream RV - Toronto
Flexibility is hard to find at this company. Upon arrival, the coffee machine was not available (ordered in March). After half an hour of complaining, they finally gave us a demo machine. If you're coming from Europe, you have no options to arrange anything; everything is new. We were given a brand new camper. We had a leak in the sink and in the shower, the air conditioning kept blowing, couldn't be turned down when the temperature was reached, and on day one, the water hose already needed replacing. No receipt, no refund. Oh well, we already knew what to expect. One-way service Canadream can fail, but we have to pay. And a real disadvantage is that you are not allowed to use the sun blinds, especially with temperatures around 30-32 degrees. They do not offer an umbrella. So, no more trips with these friends. The linen package is per person instead of per couple when you book for two. And the towels are white. Always handy at the campsite. The kitchen set was new, so I had to wash it twice before it dried. You don't want that on holiday. It's a shame that there was no understanding whatsoever from Canadream.

Reply from CanaDream RV - Toronto
Wonderful experience! Everything went well and the team was helpful!

Reply from CanaDream RV - Toronto
We received a new RV and enjoyed it very much. The service in the Toronto office was perfect.

Reply from CanaDream RV - Toronto
It starded when we picked up the camper van.. People where nice and helpfull..
We got the right information on video but also on paper so we could look up information when nessecerry
The campervan was very comfertable, we enjoyed riding and camping with it,
We did not had any problems along the way

Reply from CanaDream RV - Toronto

Reply from CanaDream RV - Toronto
Pick up and drop off was super easy and efficient. RV was clean and ready to go. No complaints!! Had a great time camping in the deluxe van!!

Reply from CanaDream RV - Toronto
I haven‘t Received the refund for the downgrade yet

Reply from CanaDream RV - Toronto
Great equipment! Amazing truck camper was a little hard to get in and out of but overall experience was good

Reply from CanaDream RV - Toronto
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