First time of using this company and couldn't have had a better, more positive or rewarding experience. They not only stocked the item I wanted, (Coffee Mate Liquid creamer snickers flavour 32 fl o... See more
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Review summary
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Placed my order on the 28th of May and ot arrived on the 30th amazing delivery by candymail and the team The items arrived undamaged the other box was slightly broken but all the contents where... See more
Found something here that was discontinued year's ago in the UK all be it a changed version of the original fry,s five center cream bar but close enough with only two of the original flavours chang... See more
We ordered our favourite cream soda from Candymail, and it arrived safely and quickly. Lots of polystyrene packing though...so some recycled materials would be better but overall a good experience.
Company details
- Confectionery
- Candy Store
- Chocolate Shop
- Sweets and Dessert Buffet
- Donut Shop
- Japanese Confectionary Shop
Written by the company
Welcome to Candymail.co.uk, your go-to destination for an unparalleled confectionery experience delivered right to your doorstep! At Candymail.co.uk, we're passionate about indulging your sweet tooth and spreading the joy of delectable treats from America and around the world. Our journey began with a simple yet powerful belief – everyone deserves to savor the goodness of the finest candies and snacks. That's why we founded Candymail.co.uk, a confectionery mail-order website dedicated to bringing the best sweets and treats to Candy enthusiasts across the UK. What sets us apart is our unwavering commitment to providing an exceptional range of imported candy, snacks, treats, and sodas. Our carefully curated Candy boxes are designed to delight your taste buds with an array of iconic brands, including Reeses, Hersheys, M&Ms, Nerds, Jolly Rancher, Swedish Fish, Mountain Dew, Oreo, American Fanta, Dr. Pepper, Twinkies, and many more. At Candymail.co.uk, we understand the joy that comes with unwrapping a box filled with your favorite treats, and we strive to make that experience accessible to Candy lovers everywhere. Our dedication to quality, variety, and customer satisfaction has earned us the trust of Candy enthusiasts who turn to us for an exciting journey into the world of international confectionery. Join us at Candymail.co.uk and treat yourself or your loved ones to an unforgettable candy adventure. Indulge in the sweetest moments, one box at a time!
Contact info
90 Castle Quarter, NR1 3DD, Norwich, United Kingdom
- info@candymail.co.uk
- candymail.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Yummy and cool!
Amazing delivery service with a wide selection of yummy snacks! Thank you so much, CandyMail!
April 29, 2026
Unprompted review
Not worth the money
Not worth the money for the surprise box. Absolute rip off and the selection is terrible
April 23, 2026
Unprompted review
Reply from Candymail
Hi there,
We’re sorry to hear you feel this way 😔
All of our mystery boxes are carefully built to match (or exceed) the value paid. We digitally record every item packed, and the total box value is calculated automatically to ensure customers receive full value.
That said, we understand that taste is personal, and surprise boxes won’t suit everyone.
If you’d prefer full control over what you receive, we do offer a “Build Your Own Box” option on our website so you can pick exactly what you like.
We appreciate your feedback and will take it on board.
– Candymail UK
Great range of products and great…
Great range of products and great service from ordering to delivery
April 29, 2026
Unprompted review
Surprise treats for the family
They never disappoint everything is perfect and very well packed treats are delicious everything we oder gets distributed equally between the family especially the mystery boxes the look on their faces when they see whats inside makes ordering a pleasure, ive added more to my basket as we speak, more surprises in store, the products are great, ordering is so simple and they keep you updated from start to finish and delivery is really fast happy customer
April 22, 2026
Unprompted review
Really quick delivery
Really quick delivery and I really enjoyed the product.
One suggestion regarding packaging, maybe use more padding when shipping cans as one of them had exploded during delivery and the parcel was soaked when delivered.
April 20, 2026
Unprompted review
Amazing …
I've been shopping with candymail for a little while now & I'm so glad I found them! A large selection of sweets from around the world.
They have certain sweets & chocolate that are otherwise hard to find. Postage is reasonable & a quick delivery. Highly recommended & I will continue to buy! Thank you so much Candymail :)
April 21, 2026
Unprompted review
Very happy with all items I ordered
Very happy with all items I ordered. Wide range of products on offer. Will tell all my friends.
April 25, 2026
Unprompted review
Car en Sac - Liquorice
So after weeks of searching it seems that liquorice torpedoes are no longer available in the uk. Luckily Candymail had some of the French Haribo - Car en Sac in stock which helped save the day. I ordered at the weekend and they arrived the following week. As these sweets are smaller than torpedoes they fit my mould perfectly.
April 13, 2026
Unprompted review
Good overall experience
Good overall experience. Unfortunately, I didn't like the fizzy peach. But everything else was great!
April 25, 2026
Unprompted review
quick and reasonably priced
April 14, 2026
Unprompted review
Lots of yummy snacks and drinks from different countries
I received all the items I ordered plus they threw in some extra snacks that I didn’t order. Also I received my order very quick after I placed it and the snacks were delicious.
There are a lot of yummy snacks and drinks from different countries
April 14, 2026
Unprompted review
2nd order quick delivery great…
2nd order quick delivery great selection will order again
April 20, 2026
Unprompted review
Products was amazing but sadly the…
Products was amazing but sadly the frazibus and the strawberry Fanta was gone off but everything else was amazing
April 13, 2026
Unprompted review
Reply from Candymail
Hi there,
Thanks so much for your feedback — really glad you enjoyed the products overall 😊
We’re very sorry to hear about the Frazibus and Strawberry Fanta — that definitely shouldn’t happen. If you haven’t already, please feel free to reach out to us directly and we’ll be happy to sort this for you.
Thanks again for your support, we really appreciate it!
– Candymail UK
Got package half stuff was out of Date…
Got package half stuff was out of Date have to throw it away n late delivery as well
April 24, 2026
Unprompted review
Reply from Candymail
Hi Derek,
Thanks for your message.
Could you please double check the items again, as many of our products use **different international date formats**.
You’ve actually contacted us previously about the same issue and updated your review once it was clarified — so this may be the same situation again.
Just as a reminder, **American date formats are month/day/year**, which can sometimes make items appear out of date when they’re not.
If you’re ever unsure, please do contact us first — we’re always more than happy to check and confirm dates for you 👍
Best wishes,
Aaron
Customer Support
Candymail UK
[info@candymail.co.uk](mailto:info@candymail.co.uk)
[www.candymail.co.uk](http://www.candymail.co.uk)
Great company
I have ordered from candy mail many times now, especially the drinks and sweets! The Fanta pineapple and the Dr Pepper cherry are fantastic! The delivery is always fast and I’ve not had any problems so far.
April 23, 2026
Unprompted review
The BEST shop for all your American…
The BEST shop for all your American candy and chocolate! I’ve ordered 3 times in a few weeks I love shopping on their website! And it’s always super fast delivery too
April 16, 2026
Unprompted review
Fantastic delivery and everything I…
Fantastic delivery and everything I have had from my box so far I have enjoyed
April 23, 2026
Unprompted review
Brilliant service
Brilliant service! Everything it said it was and super fast delivery!
April 23, 2026
Unprompted review
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