First time of using this company and couldn't have had a better, more positive or rewarding experience. They not only stocked the item I wanted, (Coffee Mate Liquid creamer snickers flavour 32 fl o... See more
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Review summary
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Placed my order on the 28th of May and ot arrived on the 30th amazing delivery by candymail and the team The items arrived undamaged the other box was slightly broken but all the contents where... See more
Found something here that was discontinued year's ago in the UK all be it a changed version of the original fry,s five center cream bar but close enough with only two of the original flavours chang... See more
We ordered our favourite cream soda from Candymail, and it arrived safely and quickly. Lots of polystyrene packing though...so some recycled materials would be better but overall a good experience.
Company details
- Confectionery
- Candy Store
- Chocolate Shop
- Sweets and Dessert Buffet
- Donut Shop
- Japanese Confectionary Shop
Written by the company
Welcome to Candymail.co.uk, your go-to destination for an unparalleled confectionery experience delivered right to your doorstep! At Candymail.co.uk, we're passionate about indulging your sweet tooth and spreading the joy of delectable treats from America and around the world. Our journey began with a simple yet powerful belief – everyone deserves to savor the goodness of the finest candies and snacks. That's why we founded Candymail.co.uk, a confectionery mail-order website dedicated to bringing the best sweets and treats to Candy enthusiasts across the UK. What sets us apart is our unwavering commitment to providing an exceptional range of imported candy, snacks, treats, and sodas. Our carefully curated Candy boxes are designed to delight your taste buds with an array of iconic brands, including Reeses, Hersheys, M&Ms, Nerds, Jolly Rancher, Swedish Fish, Mountain Dew, Oreo, American Fanta, Dr. Pepper, Twinkies, and many more. At Candymail.co.uk, we understand the joy that comes with unwrapping a box filled with your favorite treats, and we strive to make that experience accessible to Candy lovers everywhere. Our dedication to quality, variety, and customer satisfaction has earned us the trust of Candy enthusiasts who turn to us for an exciting journey into the world of international confectionery. Join us at Candymail.co.uk and treat yourself or your loved ones to an unforgettable candy adventure. Indulge in the sweetest moments, one box at a time!
Contact info
90 Castle Quarter, NR1 3DD, Norwich, United Kingdom
- info@candymail.co.uk
- candymail.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Good variety
Good amount of stuff in the box but I got a lot of Easter themed stuff, it wasn’t advertised as an Easter box and it wasn’t an Easter gift so it felt a bit like they were getting rid of all the stuff they had knocking around the warehouse.
April 3, 2026
Unprompted review
Reply from Candymail
Hi Kate,
Thank you for your review — we really appreciate your feedback 😊
We’re glad to hear you were happy with the overall value, but we’re sorry that the selection felt too Easter-focused.
We do like to include **seasonal products around each time of year** to keep things fun and relevant, but we completely understand that this may not always suit everyone, especially if it’s not specifically expected.
We’ll definitely take this on board as we continue to improve our product mix and descriptions.
Thanks again for your honest feedback — it really helps us improve 💛
Aaron
Customer Support
Candymail UK
great range of Confectionery , fast delivery
quick, reliable delivery service, candy mail has got lots of unique products ordered couple of times have not been disappointment so far not late on delivery and packages handled with care
March 30, 2026
Unprompted review
Outstanding experience
Outstanding service great range of products and delivery was really quick especially as it was over the Easter bank holiday
March 31, 2026
Unprompted review
I have used this company quite a few…
I have used this company quite a few times and always a quick delivery. Keep
Up the good work 👍
April 11, 2026
Unprompted review
Best snacks from around the world
Great company to get different sweets/snacks! Lovely and well packaged :) highly recommend this company if you want snacks from around the world
March 31, 2026
Unprompted review
Really pleased with my order!
Really pleased with my order! Everything was delivered so promptly which I didn’t expect at all, it was packaged nicely, the Canadian snacks we tried were delicious. Very happy and would 100% recommend to others who want to try different things from around the world.
April 1, 2026
Unprompted review
Really happy with the box of japenese…
Really happy with the box of japenese treats I got. My son is also very happy as was birthday present. I ordered and received in a day
Definitely recommend on fast delivery and excellent prices so much value for money on such unique items
April 9, 2026
Unprompted review
My order arrived damaged i emailed them…
My order arrived damaged i emailed them took 4 days to reply then I jave not heard anything more from them eveb though I followed up the email 24 hours later
April 7, 2026
Unprompted review
Reply from Candymail
Hi,
Thanks for your review, and I’m really sorry for the delay in getting back to you.
We’ve had a high volume of messages over the weekend which caused a slight delay in responses — apologies for that.
I can see your issue has now been **resolved**, but if there’s anything further you need, please don’t hesitate to reach out and we’ll be happy to help.
Kind regards,
Aaron
Customer Support
Candymail UK
great many thanks candy is good
April 9, 2026
Unprompted review
Interesting items from around the world
Found something here that was discontinued year's ago in the UK
all be it a changed version of the original fry,s five center cream bar but close enough with only two of the original flavours changed for new ones.
The Cadburys milk snack bar may not be made with dark chocolate in this version copying the old bar but the fondant centres taste the same.
Don't understand why its been released in Australia but not available in the UK.
April 3, 2026
Unprompted review
Excellent products and good service
Excellent products and good service. Swift delivery too.
April 3, 2026
Unprompted review
First time buying from the store and…
First time buying from the store and was a pleasant experience. Great value for money and very quick delivery. Will definitely order from them again
April 3, 2026
Unprompted review
My favourite sweet and snack website
My favourite sweet and snack website, rare and great snacks.
March 29, 2026
Unprompted review
This company deliver fast
This company deliver fast, have a great list of import sodas, candy and cakes.
They are out of stock on a few items but you can always find enough to order anyway!
April 1, 2026
Unprompted review
Great range of products
Great range of products and brilliant service
March 31, 2026
Unprompted review
Selections were amazing but I bought 3…
Selections were amazing but I bought 3 mystery boxes and they got left at my back doorstep and I wasn’t home and got soaked! Complained to Royal Mail and they said I need to take it up with the company but it wasn’t the companies fault, was theirs! So unfortunately this ruined the experience as they were gifts and I had to re-box everything and some candy boxes were water damaged
March 31, 2026
Unprompted review
Reply from Candymail
Hi Nicola,
Thank you for your review — we’re really glad to hear you loved the selection 😊
We’re very sorry to hear about the delivery experience. While the parcel was handled by Royal Mail, we completely understand how frustrating this must have been, especially as the items were intended as gifts.
We always aim to package orders securely, but unfortunately we don’t have control over where parcels are left once they’re out for delivery.
If you’d like, please feel free to email us at info@candymail.co.uk
with a bit more detail and we’ll be happy to take a look and see if there’s anything we can do to help.
Thank you again for your feedback — it’s really appreciated.
Kind regards,
Aaron
Candymail UK
Great selection of goodies without…
Great selection of goodies without needing the air fare! Second time purchasing and won’t be the last!
March 31, 2026
Unprompted review
Fast dispatch and delivery candy mail…
Fast dispatch and delivery candy mail has snacks all across the globe would recommend
March 31, 2026
Unprompted review
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