CannabisMD TeleMed Reviews 

11,825
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process incredibly easy and efficient, from scheduling appointments to receiving necessary documentation. Reviewers frequently praised the staff and medical professionals for their knowledge, kindness, and understanding, making interactions pleasant and informative. The service is often highlighted for its remarkable speed, with many noting prompt calls, quick turnarounds, and fast delivery of certifications. People appreciated the seamless user experience and excellent customer care, which provided peace of mind and resolved issues quickly. The overall service is consistently described as excellent, with consumers noting the efficiency and ease of their entire interaction. Reviewers are particularly impressed with the quick response times and the seamless user experience provided.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as kind, professional, and... See more

User experience

Customers consistently note positive experiences with user experience, often describing the process as fast,... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, ease of use, and the... See more

Customer service

Customers had positive experiences with customer service, noting that agents were flexible with schedules and... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This process ti get my card renewed was absolutely flawless! The appointment selection is amazing! I could have been seen immediately if needed. And the medical professional that renewed my card was i... See more

Company replied

Rated 5 out of 5 stars

First, the ease of being able to make an appointment so quickly is remarkable. And Mary Cox is always a delight to speak with. She's knowledgeable, friendly and helpful. I'm beyond grateful for cannab... See more

Company replied

Rated 5 out of 5 stars

I made my appointment for my renewal certification. I was able to select my preferred date and time from a large amount of options. At my appointment time, the Doctor called me, verified my... See more

Company replied

Rated 5 out of 5 stars

It was very easy to sign up, they had open availability at the time I needed and even got the appointment done earlier than expected! It was all online and then a short phone call and the doctor was g... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

CannabisMD TeleMed helps patients get their Virginia marijuana card by connecting them to licensed marijuana doctors using telemedicine. You can see one of our marijuana doctors from anywhere in Virginia. All you need is your smartphone, tablet, or computer. Our HIPAA-compliant online platform will let you have a video appointment from anywhere with a cannabis physician. This allows you to get approved for medical marijuana and begin purchasing medical marijuana products the same day you see the marijuana doctor. Over 99% of our patients are approved for medical marijuana, and our medical marijuana evaluations come with a money-back guarantee if you are not approved for medical marijuana for any reason. Please schedule your appointment on our website today so you can get approved to legally purchase medical marijuana in Virginia. Need additional support when it comes to your medical marijuana treatment in Virginia? No problem, we offer follow-up support at no additional cost for a period of one year. We have helped over 15,000 patients in Virginia receive legal access to medical marijuana at Virginia dispensary locations. If you feel like you have a medical condition that could benefit from medical cannabis, then schedule your medical marijuana card appointment today.


Contact info


4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(11,825)

2,111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star hit wrong button

5 star hit wrong button

July 9, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so pleased to hear that you had a 5 star experience with us! We're grateful for your support and are thrilled that we made a positive impression. We appreciate you choosing us and hope to see you again in the future!

Rated 5 out of 5 stars

They did not made me to wait and gave…

They did not made me to wait and gave the best sirvice.

July 8, 2026
Unprompted review
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your wonderful review! We're glad you were seen promptly and received the level of service you deserve. If there is anything else we can do to help, please let us know. We appreciate your kind words and look forward to helping you again!

Rated 5 out of 5 stars

Mary Cox -- on top of her game

Mary Cox (have had her the last 4 yrs) is very efficient. She did explain the new card that is now being used rather than the paper printout. She answered questions and it did not take forever! Thank you Mary!

July 8, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your continued trust in our team! We're so happy to hear that Mary has consistently provided you with efficient, informative care over the years and made the transition to the new card easy to understand. We truly appreciate your loyalty and will be sure to share your kind words with Mary!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your review! We're glad you found the process fast, easy, and convenient. Your feedback means a lot to us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

The ease of it all

The ease of it all. The question asked made you feel they cared.

July 8, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for sharing your experience! We're pleased to hear our team made the process easy while taking the time to show genuine care and concern. Providing compassionate, patient-centered care is always our goal, and we appreciate your thoughtful review!

Rated 5 out of 5 stars

Great people and an easy process

Great people and an easy process

July 8, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your kind feedback! We're so glad our team made you feel welcome and that the process was simple and straightforward. We truly appreciate you choosing us and hope to assist you again next time!

Rated 5 out of 5 stars

Quick and easy!

Quick and easy!

July 8, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your review! We're happy to hear your experience was quick, easy, and hassle-free. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

It was quick and the doctor was very…

It was quick and the doctor was very nice .

July 6, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Your 5 star review means the world to us! We're glad your appointment was quick and that your provider made you feel comfortable with their compassionate care. Thank you for trusting us with your care. We appreciate your feedback and look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

You were awesome very polite and very…

You were awesome very polite and very helpful answered all my questions thank you

July 7, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your wonderful feedback! We're thrilled to hear our team was polite, helpful, and took the time to answer all of your questions. It was our pleasure to assist you, and we appreciate your kind review. We're so grateful you chose CannabisMD TeleMed!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your kind words! We're so happy to hear that renewing your certification was a smooth and easy experience. Making the renewal process as convenient as possible is important to us. Please let us know if there is anything else we can do to assist you. We're always happy to help!

Rated 1 out of 5 stars

Requested to reset my password and an…

Requested to reset my password and an email was never sent

July 7, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for bringing this to our attention. The password reset is an automated system but we will have our team manually send out the password reset tomorrow. Our office administrator will be calling you first thing in the morning.

Rated 5 out of 5 stars

Quick and easy

Quick and easy! When the physician called me she had all my information already and she asked me a few questions... I asked her a few questions and that was it! Would definitely recommend to others!

July 7, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your thoughtful review! We're so pleased to hear your appointment was efficient and that your provider was prepared and able to answer your questions. If any additional questions pop up, please let us know. We truly appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

The fact that it's quick and easy and…

The fact that it's quick and easy and no problem

July 7, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for sharing your experience! We're glad we could make the process quick, easy, and hassle-free for you. We strive to provide convenient care for all of our patients, and we're grateful for your feedback. We hope to see you again next year!

Rated 5 out of 5 stars

Simple process

Simple process, easy to work with, helpful service and staff

July 1, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for taking the time to leave us a review! We're delighted to know our team made the process simple and easy while providing helpful service every step of the way. Your kind feedback means a lot to us, and we appreciate the opportunity to assist you!

Rated 5 out of 5 stars

Fast and easy service and very kind…

Fast and easy service and very kind people strongly recommend.

July 6, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you so much for your recommendation! We're happy to hear you found our service fast, easy, and that our team treated you with kindness throughout your visit. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Staff was great

Staff was great. Process was very easy and simple.

July 6, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your wonderful review! We're so glad our staff made your experience a positive one and that the process was easy from start to finish. Providing simple, stress-free care is always our goal, and we appreciate you choosing us!

Rated 5 out of 5 stars

Appointment was easy to make

Appointment was easy to make. The phone call for card renewal was on time, quick, and professional. Impressive experience.

June 25, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your kind 5 star review! We're delighted to hear that scheduling was easy and that your renewal appointment was prompt, efficient, and professional. That's the kind of care you deserve. We look forward to assisting you again in the future!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for taking the time to leave a review! We're so glad to hear your treatment has been helping you, and we appreciate the opportunity to be part of your care. We're grateful that you chose CannabisMD TeleMed. When it's time for your renewal, we hope you will choose us again!

Rated 5 out of 5 stars

Great experience

Great experience. Smooth process. Great staff and customer service.

July 5, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your review! We're happy to hear you had a smooth experience and that our team provided excellent customer service. We appreciate you choosing CannabisMD TeleMed. If you ever need any additional assistance, please let us know. We're happy to help!

Rated 5 out of 5 stars

Kelly and I discussed my medical…

Kelly and I discussed my medical history and she was very compassionate about my situation. I highly recommend this program to anyone seeking treatment for alcohol addiction. It feels wonderful having the ability to have a medical card to support my anxiety, depression and PTSD from all of my years drinking alcohol nightly.

July 5, 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for sharing your experience! We're so glad Kelly helped you feel heard and supported throughout your appointment. We truly appreciate your recommendation and wish you continued success on your wellness journey. We're grateful that you trusted us with your care!

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