Great online outlet.. easy to navigate.. My only concern was the fitment of garment. The pants seemed slightly odd dimensions.. The pants were very big between the waist and forks.. Apart from tha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a pair of ugly shorts in the past and the material was softer more comfortable than the drill these pairs came in.
Company replied
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
Company replied
The service and speed of delivery were excellent — very impressed with how quickly my order arrived. The only reason I’m giving 4 stars instead of 5 is that the shorts seem to be a lighter material an... See more
Company replied
Company details
Information provided by various external sources
Canterbury of Australia was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury's commitment to developing innovative and high performance sportswear is recognised across the globe, with athletes from all sporting disciplines opting to wear Canterbury BaseLayer and Compression products. Canterbury Compression is proven to enhance blood flow, wick sweat away from the body and aid recovery, ultimately increasing levels of sporting performance. We are proud to align ourselves with the likes of Geoff Parling, who openly endorses both our technical products and lifestyle garments. The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contact info
19 Copsey Place, Avondale, 1026, Auckland, New Zealand
- 1300553517
- canterburyshop@canterburynz.com.au
- canterburynz.com.au
3.7
Average
693 reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Came in a great delivery time
Came in a great delivery time. Comfortable and warm in those cold nights.
June 1, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Wanted to exchange sizes
Wanted to exchange sizes, do not offer exchanges, had to return item (paid for postage twice) and will have to reorder correct size (postage a 3rd time)
June 5, 2026
Reply from Canterbury Australia
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Great bag sent
October 12, 2025
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Reply from Canterbury Australia
Hello,
Thank you for taking the time to leave your review. We truly value your comments.
We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.
If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
Post within a few days not a week
Post within a few days not a week. I am now on my way to NZ with no track pants.
June 2, 2026
Reply from Canterbury Australia
Hello Kelly,
We are sorry your track pants did not arrive in time for your trip. We are always working to improve our delivery times.
A message has been sent to your account.
Kind regards,
Liam
Never had a bad experience
Never had a bad experience. Quick shipping. The products are quality and I have made multiple purchases. Anytime I need new sports or footy equipment, I come here first.
May 27, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I ordered a size 16 hoodie
I ordered a size 16 hoodie. I am normally a 14 which fits comfortably. I think the 16 is a child’s size. I have purchased a lot of Canterbury tops in the past with no problems. I wouldn’t recommend my purchase.
June 1, 2026
Reply from Canterbury Australia
Hello Sharon,
We appreciate you sharing your experience with the sizing of your recent hoodie purchase. We are sorry that it did not meet your expectations. We are reviewing our sizing information to prevent future issues.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great products at a good price
Great products at a good price, fast delivery. I bought 4 pairs of shorts for hubby, 2 light weight & 2 heavier weight. He gets home from work & 5 minutes later he is in a pair of CCC shorts. Will need to buy more when summer hits.
April 30, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Quality Gear but not so good customer interaction
It was OK but the communication was poor (there was nothing between 'we received your order' and 'it being delivered today' - I had no idea what was going on...
Also, I thought it was a bit disingenuous sending me a woo woo 20% off your first order bonus AFTER I had made my first order - then hiding in the small print at the bottom of a multi-page legal agreement that it only applied to full price items.
Otherwise, the clothing items I ordered were perfect. Quality and fit were spot on - thank you.
May 31, 2026
Reply from Canterbury Australia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Large order fail
Placed a large order to be advised that you would only be forwarding part of the order and wouldn't fulfil the rest. Would have appreciated a call advising of the situation rather than sending me a small portion of the order that i now need to send back for a refund as it was for staff uniforms.
May 29, 2026
Reply from Canterbury Australia
Hello Keith,
We appreciate you sharing your experience regarding the partial fulfillment of your order. We understand your frustration with receiving only a portion of your uniform order and the inconvenience this has caused. We are reviewing our communication process to ensure such situations are handled better in the future.
A message has been sent to your account.
Kind regards,
Liam
Good quality and fast delivery
Good quality and fast delivery, online store easy to navigate.
May 31, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to deal with received on time as…
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
May 26, 2026
Reply from Canterbury Australia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
I just love all your stuff
I just love all your stuff. It lasts so well for my kids also looks amazing.
May 31, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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