Great online outlet.. easy to navigate.. My only concern was the fitment of garment. The pants seemed slightly odd dimensions.. The pants were very big between the waist and forks.. Apart from tha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a pair of ugly shorts in the past and the material was softer more comfortable than the drill these pairs came in.
Company replied
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
Company replied
The service and speed of delivery were excellent — very impressed with how quickly my order arrived. The only reason I’m giving 4 stars instead of 5 is that the shorts seem to be a lighter material an... See more
Company replied
Company details
Information provided by various external sources
Canterbury of Australia was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury's commitment to developing innovative and high performance sportswear is recognised across the globe, with athletes from all sporting disciplines opting to wear Canterbury BaseLayer and Compression products. Canterbury Compression is proven to enhance blood flow, wick sweat away from the body and aid recovery, ultimately increasing levels of sporting performance. We are proud to align ourselves with the likes of Geoff Parling, who openly endorses both our technical products and lifestyle garments. The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contact info
19 Copsey Place, Avondale, 1026, Auckland, New Zealand
- 1300553517
- canterburyshop@canterburynz.com.au
- canterburynz.com.au
3.7
Average
693 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Great communication and speedy refund
May 26, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Delivery Service
May 24, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Ordered 2 items from website only…
Ordered 2 items from website only received one and was told the other item was out of stock. I have asked for a refund and still no refund, very disappointed and will not be purchasing for this company again.
May 21, 2026
Reply from Canterbury Australia
Hi,
I appreciate you sharing your experience. We understand your frustration regarding the missing item and the refund delay. We are actively looking into this matter to ensure a swift resolution for you.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Just overall amazing service quality of…
Just overall amazing service quality of the product and 10 star
May 28, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
my order wasn’t shipped for over a…
my order wasn’t shipped for over a week! and when it finally was shipped it took a long time to come
May 27, 2026
Reply from Canterbury Australia
Hi,
I truly regret the significant delay in your order's shipment and delivery. We are actively reviewing our processes to prevent this.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Jacket looks nice but a little bit…
Jacket looks nice but a little bit small and tighten around the arms and underarm area. Size was 3XL and yet it still feels small maybe try to get to standard US sizes not Chinese sizes
May 22, 2026
Reply from Canterbury Australia
Hello Holms,
We appreciate your feedback on the jacket's sizing. We are truly sorry it wasn't a comfortable fit. We are reviewing our sizing charts to ensure a better experience for our customers.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
In my account I noticed the delivery…
In my account I noticed the delivery address was wrong so I tried to contact support by chat and email on both occasions the answer I received appeared to be as if they had not read my inquiry
So I did cancel the order
A few days later I did receive the item I had ordered
which I am quite happy with (Even though I had cancelled it)
It was quick postage & the item I ordered was very good quality but trying to contact the company and getting a proper answer was almost impossible
May 25, 2026
Reply from Canterbury Australia
Hello Alan,
We appreciate you sharing your experience with us. We are glad you are happy with the item and its quality, and we regret the difficulties you faced trying to contact us regarding your delivery address. We are reviewing our communication processes to ensure clearer and more helpful responses for our customers.
A message has been sent to your account.
Kind regards,
Liam
Easy ordering and prompt delivery
Easy ordering and prompt delivery. Great fit and quality as always.
May 25, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I was very happy with my purchase and…
I was very happy with my purchase and the delivery time.
May 19, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Receiving great quality clothing
Receiving great quality clothing. Delivery did not take long and we are very happy with the products.
Thank you
May 23, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great Product
Prompt delivery, product was as described very happy with quality of fabric and fit.
May 23, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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