Great online outlet.. easy to navigate.. My only concern was the fitment of garment. The pants seemed slightly odd dimensions.. The pants were very big between the waist and forks.. Apart from tha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service and speed of delivery were excellent — very impressed with how quickly my order arrived. The only reason I’m giving 4 stars instead of 5 is that the shorts seem to be a lighter material an... See more
Company replied
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
Company replied
Ii havent received my items yet nil stock, but the quality of the clothing is always good happy to wait.
Company replied
Company details
Information provided by various external sources
Canterbury of Australia was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury's commitment to developing innovative and high performance sportswear is recognised across the globe, with athletes from all sporting disciplines opting to wear Canterbury BaseLayer and Compression products. Canterbury Compression is proven to enhance blood flow, wick sweat away from the body and aid recovery, ultimately increasing levels of sporting performance. We are proud to align ourselves with the likes of Geoff Parling, who openly endorses both our technical products and lifestyle garments. The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contact info
19 Copsey Place, Avondale, 1026, Auckland, New Zealand
- 1300553517
- canterburyshop@canterburynz.com.au
- canterburynz.com.au
3.7
Average
693 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy repeat customer
Canterbury stadium pants are always great quality, they last for ages! Postage is super fast.
May 16, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Poor customer service
Poor customer service - can only contact online chat which to-date has been unhelpful. I have been asking for a receipt which shows that I have paid for my product, but keep getting sent an invoice instead. Can someone please send me an actual receipt that provides evidence I have paid?
June 3, 2026
Unprompted review
Reply from Canterbury Australia
Hi ,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards, Natalia
Excellent product and my sons being…
Excellent product and my sons being using them boots for a 20 or so years abd great service
May 20, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy to follow website
Easy to follow website. Confirmation email received quickly. Item arrived by predicted date.
May 18, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy hassle free purchase
Easy hassle free purchase.
Hoodie spot on as advertised. Great fit.
May 16, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Timming and product
May 12, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Traction control
Solved my son’s soft ground traction problem. Great fit. Great grip. Great product.
May 14, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
The products themselves were good…
The products themselves were good quality and they arrived on time. I’m really disappointed to have to pay for return postage though for an item which didn’t fit as expected despite previously having the same size. I thought it was free returns. My mistake I guess for not checking but I probably wouldn’t order online again because of this.
May 14, 2026
Reply from Canterbury Australia
Hello Kathryn,
We appreciate your feedback regarding the product quality and timely delivery. We regret that the sizing was not as expected and understand your disappointment about the return postage. We are reviewing our policies to ensure clarity for all customers.
A message has been sent to your account.
Kind regards,
Liam
Will buy again.
Will buy again.
The online process was easy and good to see what items where available and not including sizing.
delivery was reasonable quick and products where great quality and what expected.
May 13, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Great online outlet.!!
Great online outlet.. easy to navigate..
My only concern was the fitment of garment.
The pants seemed slightly odd dimensions..
The pants were very big between the waist and forks.. Apart from that very pleased with the transaction..
May 8, 2026
Reply from Canterbury Australia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
love the clothing
April 4, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Birthday surprise
The purchase was a present. It arrived on time and the quality is great. One very happy owner.
May 13, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy to order online thru website
Easy to order online thru website, sizing was spot on and delivery was as stated, overall it was a simple process to get good quality clothing
May 7, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I am so disappointed- I had to return…
I am so disappointed- I had to return the pants- they were just a little tight when you put shorts underneath as they have lining in. Since then I paid for returned postage (which is disappointing) and now still waiting for a refund despite sending in the postage label and the tracking receipt.
May 10, 2026
Reply from Canterbury Australia
Hello Denise,
We're sorry the pants didn't fit as expected. We appreciate you sharing your experience and understand your frustration with the return postage and refund delay. We are actively looking into this for you.
A message has been sent to your account.
Kind regards,
Liam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.