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canvas-store.co.uk Reviews 377

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TrustScore 4.5 out of 5

4.3

Art Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the canvases, noting they often exceed expectations. Many people also highlight the excellent pricing, finding the products to be a great value. The delivery service is frequently commended for its speed and efficiency, with many orders arriving sooner than anticipated and well-packaged. However, some customers experienced issues with their orders, including delayed or missing deliveries, and in some cases, receiving damaged or out-of-square canvases. A few people also mentioned concerns about the packaging not being robust enough for transit.

What people talk about most

Product

Users describe positive interactions with product. Customers are pleased with the good quality canvases,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and prompt... See more

Quality

People report positive experiences with quality. Many customers praise the good quality canvases, often... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the good quality canvases for the... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered a few canvases was blown away by the entire experience. From the moment I placed my order, the team’s exceptional service shone through, with quick, friendly communication keepi... See more

Company replied

Rated 5 out of 5 stars

The mistake was mine! However, Canvas Store were extremely helpful in sorting it out for me. Technology doesn’t come easily to (I’m 88) me and recognising this, a lady, Zoe, called and was so kind a... See more

Company replied

Rated 5 out of 5 stars

As I have been working on a series of linked subject matter I suddenly realised I would complete the present design and would need additional canvases. I ordered from canvas store while it was on my m... See more

Company replied

Rated 5 out of 5 stars

Good quality canvas. Good pricing easy to prep and paint on. Customer service was also great double checking delivery adress by email and confimation of delivery. 10/10

Company details

  1. Art Supply Store

Written by the company

At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

377 reviews

5-star
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1-star

Replied to 55% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easily the best deal

Easily the best deal. Easy to communicate with. Easy to change delivery address on one email request. Top quality canvases at by far the best price

November 18, 2025
Rated 1 out of 5 stars

Refunded and none explanation

Refunded and none explanation. Very disappointing as I needed this for an art class

July 23, 2025
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Reply from canvas-store.co.uk

Hi Jeni,

I'm so sorry for your experience.

We have been updating our order fulfilment procedure to ensure that customers are contacted to discuss orders, if for any reason we are unable to fulfil them.

Unfortunately, the item you ordered was out of stock with our supplier, with no due date to restock

You should have been contacted and offered any available alternative products - I sincerely apologise that this was overlooked!

Best Wishes,
Customer Care

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