Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more
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Review summary
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Reviews shaping this summary
The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more
Company replied
I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more
Company replied
Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more
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Company details
Written by the company
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Contact info
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, United States
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3.8
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great experience. Solid products. Worth the wait.
A fine job again by CanvasChamp. Always on point. The recipient didn't realize there was a protective backing (which actually was the front of the acrylic). They removed it and viola, it was perfect. Great communication and kind service.
May 19, 2026
Unprompted review
Reply from CanvasChamp
Dear Todd,
We sincerely apologize for the issue with your order. Receiving a print with the design reversed is absolutely not acceptable, especially when it affects the readability of the lettering. We completely understand your frustration and disappointment.
This appears to be a production error, and we would like the opportunity to make this right for you as quickly as possible. Please reach out to us at cs@canvaschamp.com with your order number and photos of the item received so our team can investigate the matter and assist you with a suitable resolution.
Warm regards,
Canvas Champ
I needed my canvases for a graduation…
I needed my canvases for a graduation party and paid for express delivery to receive them a few days in advance. I received no notification that they wouldn’t arrive, even when they didn’t show and I called the next day the person had no idea. I kept checking shipping and it showed they would arrive 4 days later. They did arrive and they look great, unfortunately just late and not in time for my event. Very disappointing. Not sure why you would guarantee them and then print them in India and send over, knowing they couldn’t make the deadline.
May 14, 2026
Unprompted review
Reply from CanvasChamp
Dear Anne,
We’re very sorry to hear that your canvases did not arrive in time for your graduation party, especially after you paid for express delivery specifically to ensure they would arrive ahead of the event.
We completely understand your disappointment, particularly since you received no proactive notification about the delay and were unable to get clear answers when you contacted support. Missing an important occasion despite planning ahead and paying for expedited service is understandably frustrating.
While we’re glad to hear the canvases themselves looked great once they arrived, we recognize that this does not make up for the fact that they were not there when you needed them most.
Your feedback regarding guaranteed delivery expectations, communication, and fulfillment timing is being taken very seriously and will be shared with the appropriate teams for review and improvement.
We sincerely apologize for the inconvenience and disappointment this experience caused.
Warm Regards,
Canvas Champ
Fantastic Canvas Experience
I recently ordered a canvas photo from Canvas Champ, and I couldn’t be happier!
My canvas arrived securely packed and was delivered fairly quickly.
The quality is fantastic; it looks great and was exactly what I ordered—actually, it turned out even better than I expected!
Highly recommend!
May 18, 2026
Unprompted review
Reply from CanvasChamp
Dear Shannon,
Thank you so much for your wonderful feedback! We’re delighted to hear that you are happy with your canvas and that it arrived securely packed and in good time.
It’s especially great to know that the quality exceeded your expectations and matched what you had in mind. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to creating more beautiful pieces for you in the future!
Warm regards,
Canvas Champ
Everyone who delivers what they…
Everyone who delivers what they promised, with no surprises and no horses%$^, gets four stars. You guys actually delivered EXCELLENCE! Thank You.
May 20, 2026
Unprompted review
Reply from CanvasChamp
Dear Gregory,
Thank you so much for your incredible feedback! We’re thrilled to hear that you had such a great experience and that we were able to deliver exactly what was promised—no surprises, just excellent results.
Your kind words and appreciation mean a lot to our team. We truly value your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Thanks for nothing.
I was shopping for a canvas print for a very important birthday gift. I specifically sought out an American company because I didn't want to get caught up with international shipping issues. I ordered my item with over a month to spare. The website gave me a delivery date of May 19th when I checked out. On May 19th, no package, so I checked my order status, and it says "in production." So I go to the website chat and ask when my order will ship. Clock's ticking. They say "it's in production." Exactly what I can see myself in my account. No help at all. Can't tell me when it's going to ship. The next day, I get a tracking number and see that it's in transit. Great. Should be here in plenty of time. Except it's shipping from India. Exactly what I wanted to avoid. I have no idea if my canvas will be here in time, and my entire department is counting on this for a presentation to our boss. So I went and ordered another canvas with a different company, paid for express shipping. Only cost me an extra $100 because this company let me down. Thanks for nothing.
May 21, 2026
Unprompted review
Reply from CanvasChamp
Dear Shelly,
We’re truly sorry to hear about your experience and completely understand your frustration.
We understand how important this gift and presentation were, and why you specifically chose what you believed would be a domestic fulfillment option to avoid international shipping complications. Receiving limited updates, seeing your order remain “in production” past the estimated delivery date, and then discovering the shipment was coming internationally after the fact understandably created stress and uncertainty.
We also sincerely apologize that our support team was unable to provide clearer communication or a more helpful timeline when you reached out. We understand how disappointing it was to feel forced to place a second emergency order elsewhere and incur additional expense because confidence in the delivery timing was lost.
Your feedback regarding shipping transparency, fulfillment expectations, communication, and delivery reliability is being taken very seriously and will be shared with the appropriate teams for review and improvement.
We genuinely regret the inconvenience, added cost, and frustration this experience caused and appreciate you taking the time to share your honest feedback.
Warm Regards,
Canvas Champ
Print looks great
Took longer than expected to arrive but the print looks great. Be careful opening the package. It is well wrapped so takes effort and sharp instrument to open but take care to not cut the print itself.
May 20, 2026
Unprompted review
Reply from CanvasChamp
Dear Coleen,
Thank you for your feedback! We’re glad to hear that you’re happy with the print quality.
We appreciate you noting the longer-than-expected delivery time and your helpful tip regarding the packaging. Our items are carefully wrapped to protect them in transit, but we understand that this can make opening them a bit challenging, and we appreciate the reminder for customers to open with care.
Thank you again for your support, and we look forward to serving you again!
Warm regards,
Canvas Champ
I might have missed this detail but…
I might have missed this detail but product ships from India. Advertises overnight and 2-day shipping which is almost impossible from the other side of the world having to pass through customs. They put the MOST restrictive FEDEX delivery restrictions on their shipments. I had a 5-figure watch left via indirect signature but this company requires an in person signature from FedEx - not an easy ask at 10am on a Wednesday. Haven’t seen the product yet - it might be amazing. But the delivery alone has ensured I won’t be back.
May 18, 2026
Unprompted review
Reply from CanvasChamp
Dear Josh,
We’re very sorry to hear about your frustration with the delivery experience and completely understand your concerns.
We understand how disappointing it is when shipping expectations do not align with the actual transit realities involved, especially when international shipping and customs processing affect delivery timelines. We also recognize how inconvenient the direct signature requirement can be, particularly during weekday delivery hours when many customers may not be available in person.
While signature restrictions are intended to help protect orders during delivery, we understand that in your case it created significant inconvenience and negatively impacted your overall experience before you even had the opportunity to see the product itself.
Your feedback regarding shipping transparency, delivery expectations, and signature requirements is extremely valuable and will be shared with our logistics and customer experience teams for review.
We sincerely regret the frustration and inconvenience this experience has caused and appreciate you taking the time to share your honest feedback.
Warm Regards,
Canvas Champ
easy to order
easy to order, came in several days before needing it.
Wife loved it.
thanks,
May 20, 2026
Unprompted review
Reply from CanvasChamp
Dear Ray,
Thank you so much for your feedback! We’re glad to hear the ordering process was easy and that your order arrived earlier than expected.
It’s wonderful to know your wife loved it—that’s exactly the kind of outcome we aim for. We truly appreciate your support and look forward to serving you again!
Warm regards,
Canvas Champ
Very impressive the way that everything…
Very impressive the way that everything was carefully wrapped. My photos look great. Thanks for a job well done. Definitely will use your services again.
May 19, 2026
Unprompted review
Reply from CanvasChamp
Dear Nancy,
Thank you so much for your kind feedback! We’re delighted to hear that you were impressed with the careful packaging and that your photos turned out great.
It means a lot to know you’re satisfied with your order, and we truly appreciate your trust in our services. We look forward to creating more for you again in the future!
Warm regards,
Canvas Champ
Reply from CanvasChamp
Dear Candice,
Thank you for your feedback! We’re glad to hear the process was easy and fast for you.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Great item!!!!
May 19, 2026
Unprompted review
Reply from CanvasChamp
Dear Kelly,
Thank you so much for your feedback! We’re thrilled to hear you’re happy with your item.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Great canvases in fun shapes
Great canvases in fun shapes. Honestly, much better than I expected as far as clarity and color considering these were from my phone. Thanks!
May 18, 2026
Unprompted review
Reply from CanvasChamp
Dear Julie,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the canvases and that the clarity and color exceeded your expectations, even from phone photos.
It’s great to know you’re happy with the final result, and we truly appreciate your support. We look forward to creating more fun and memorable pieces for you in the future!
Warm regards,
Canvas Champ
Fast service and quality results
May 8, 2026
Unprompted review
Reply from CanvasChamp
Dear Jeffrey,
Thank you for your feedback! We’re glad to hear you experienced fast service and are happy with the quality of your results.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Absolutely HORRIBLE experience with…
Absolutely HORRIBLE experience with Canvas Champ.
I placed an order on April 22, 2026, for a canvas print of my wife’s picture as a special Mother’s Day gift. What should have been a meaningful surprise turned into frustration, disappointment, and stress.
I made FOUR phone calls to customer service and even spoke with a supervisor, yet nothing was resolved. All I received were endless apologies and empty promises. I was repeatedly assured that my order would arrive by May 1st, but that promise was completely ignored.
After waiting far beyond the promised delivery date, I finally had no choice but to contact Discover Card and dispute the payment for merchandise that I never received.
Today, May 18, 2026, the package finally arrived — almost a month after I placed the order. To make matters even worse, the packaging was poorly protected, and the shipping box arrived partially damaged.
This company ruined an important gift and completely failed in customer service, communication, and delivery reliability. I will never order from Canvas Champ again, and I strongly advise others to think twice before trusting them with important occasions.
May 18, 2026
Unprompted review
Reply from CanvasChamp
Dear Ramzi,
We’re truly sorry to hear about your experience and completely understand your frustration and disappointment.
What was meant to be a meaningful Mother’s Day gift for your wife should never have turned into such a stressful and upsetting situation. We sincerely apologize for the extended delay, the repeated unmet delivery assurances, and the lack of resolution despite your multiple calls and escalation attempts.
We also regret that the package ultimately arrived late and with damaged outer packaging, especially after you had already been forced to dispute the charge due to the lack of delivery and communication. We understand how this affected both the occasion and your confidence in our service.
This is not the level of experience we aim to provide, and your feedback regarding customer service, communication consistency, production timelines, and shipping reliability is being taken very seriously. We will ensure your comments are shared with the appropriate teams for internal review and improvement.
We genuinely regret that we let you down on such an important order and appreciate you taking the time to share your experience.
Warm Regards,
Canvas Champ
Sent wrong frames
Sent wrong frames. They do not match what was selected and ordered on the site. Terrible customer service. Emailed with no response.
May 12, 2026
Unprompted review
Reply from CanvasChamp
Dear Rockland,
We’re very sorry to hear that you received the wrong frames and that they did not match the options you selected when placing your order. We completely understand how frustrating and disappointing that must be.
We also sincerely apologize for the lack of response to your emails. Not receiving proper support after reporting an issue only adds to the frustration, and this is not the level of service we aim to provide.
Your concerns regarding incorrect items and communication delays are being taken seriously. Please contact us again at cs@canvaschamp.com with your order details and photos of the frames received so we can urgently review the issue and work toward a proper resolution.
We truly regret the inconvenience caused and appreciate you bringing this to our attention.
Warm Regards,
Canvas Champ
Ordered a 5x7 and the canvas is…
Ordered a 5x7 and the canvas is smaller- maybe 4.7x6x7. I’ve already contacted customer service and sent photos. I have yet to hear anything back so I may be stuck with this wrongly-sized canvas.
May 16, 2026
Unprompted review
Reply from CanvasChamp
We apologize for the inconvenience caused and understand your frustration regarding the size discrepancy with your canvas order.
Our team would like to look into this matter further and assist you with a resolution. Please reach out to us directly at robin@canvaschamp.com with your order details so we can review your case and help accordingly.
Thank you for your patience.
easy to order and product was top notch
May 16, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your kind feedback! We're delighted to hear that you found the ordering process easy and were happy with the quality of your product.
We truly appreciate your support and look forward to creating more special products for you in the future.
I love my canvases
I love my canvases! The quality is far better than I expected! Thank you!
May 16, 2026
Unprompted review
Reply from CanvasChamp
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your canvases and that the quality exceeded your expectations.
Your support means a lot to us, and we look forward to creating more beautiful prints for you in the future.
The Delivery Date Arrived Before the Package Did
Extremely disappointing experience and one I would not repeat.
Order placed on 4/28 with advertised production times of 24 to 48 hours and an estimated delivery date of 5/7. Neither timeline was remotely accurate. After the expected delivery date passed, I contacted customer service multiple times and repeatedly received generic responses stating that the matter had been "escalated," with no meaningful updates or resolution.
Only after filing a dispute through PayPal did tracking information suddenly appear. Even then, the update raised additional concerns rather than providing reassurance. I discovered the order was shipping internationally from India, which was not clearly disclosed during the ordering process. Had this information been transparent upfront, expectations regarding production and delivery times could have been assessed appropriately before purchase.
The FedEx tracking provided only reflected "Shipment information sent to FedEx," indicating that a shipping label had been created without evidence that the package had actually entered carrier possession.
The timing was difficult to ignore. Weeks of delays and repeated follow ups produced no meaningful progress, yet tracking information appeared only after a payment dispute was opened.
The most frustrating aspect of this experience was not the delay itself, but the lack of transparency. Advertised production timelines, estimated delivery dates, and actual fulfillment did not align. Customers should be clearly informed if products are fulfilled internationally and if delivery timeframes may substantially exceed what is presented during checkout.
Poor communication, misleading expectations, and an unnecessarily frustrating customer experience from start to finish.
May 15, 2026
Reply from CanvasChamp
We sincerely apologize for your experience and understand your frustration regarding the delay, lack of clear updates, and communication throughout the process.
We regret that your expectations were not met and appreciate you sharing this detailed feedback, as it helps us identify areas where we need to improve transparency around production timelines, shipping updates, and order communication.
Please reach out to us directly at robin@canvaschamp.com with your order details so we can review your case further, address your concerns, and discuss compensation for the inconvenience caused.
Thank you for your patience and for giving us the opportunity to make this right.
Website was extremely user friendly
Website was extremely user friendly. I was able to upload my photo without issue. The overall ordering process was easy. Order arrived very well packed. And exceeded my expectations.
May 8, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your wonderful feedback! We're glad to hear that you found our website easy to use and had a smooth upload and ordering experience.
It’s great to know your order arrived safely, well packaged, and exceeded your expectations. We truly appreciate your support and look forward to serving you again in the future.
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