Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more
Company replied
I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more
Company replied
Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more
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Company details
Written by the company
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Contact info
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, United States
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3.9
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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I love my canvases
I love my canvases! The quality is far better than I expected! Thank you!
May 16, 2026
Unprompted review
Reply from CanvasChamp
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your canvases and that the quality exceeded your expectations.
Your support means a lot to us, and we look forward to creating more beautiful prints for you in the future.
The Delivery Date Arrived Before the Package Did
Extremely disappointing experience and one I would not repeat.
Order placed on 4/28 with advertised production times of 24 to 48 hours and an estimated delivery date of 5/7. Neither timeline was remotely accurate. After the expected delivery date passed, I contacted customer service multiple times and repeatedly received generic responses stating that the matter had been "escalated," with no meaningful updates or resolution.
Only after filing a dispute through PayPal did tracking information suddenly appear. Even then, the update raised additional concerns rather than providing reassurance. I discovered the order was shipping internationally from India, which was not clearly disclosed during the ordering process. Had this information been transparent upfront, expectations regarding production and delivery times could have been assessed appropriately before purchase.
The FedEx tracking provided only reflected "Shipment information sent to FedEx," indicating that a shipping label had been created without evidence that the package had actually entered carrier possession.
The timing was difficult to ignore. Weeks of delays and repeated follow ups produced no meaningful progress, yet tracking information appeared only after a payment dispute was opened.
The most frustrating aspect of this experience was not the delay itself, but the lack of transparency. Advertised production timelines, estimated delivery dates, and actual fulfillment did not align. Customers should be clearly informed if products are fulfilled internationally and if delivery timeframes may substantially exceed what is presented during checkout.
Poor communication, misleading expectations, and an unnecessarily frustrating customer experience from start to finish.
May 15, 2026
Reply from CanvasChamp
We sincerely apologize for your experience and understand your frustration regarding the delay, lack of clear updates, and communication throughout the process.
We regret that your expectations were not met and appreciate you sharing this detailed feedback, as it helps us identify areas where we need to improve transparency around production timelines, shipping updates, and order communication.
Please reach out to us directly at robin@canvaschamp.com with your order details so we can review your case further, address your concerns, and discuss compensation for the inconvenience caused.
Thank you for your patience and for giving us the opportunity to make this right.
Website was extremely user friendly
Website was extremely user friendly. I was able to upload my photo without issue. The overall ordering process was easy. Order arrived very well packed. And exceeded my expectations.
May 8, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your wonderful feedback! We're glad to hear that you found our website easy to use and had a smooth upload and ordering experience.
It’s great to know your order arrived safely, well packaged, and exceeded your expectations. We truly appreciate your support and look forward to serving you again in the future.
Canvas was delivered on time
Canvas was delivered on time, and Intact. Thank you
May 8, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your feedback! We're glad to hear that your canvas arrived on time and in perfect condition.
We truly appreciate your support and hope to create more special prints for you again soon.
Reply from CanvasChamp
Thank you for your feedback! We're glad to hear you were happy with the final product and that it turned out just as you created it.
We do apologize for the shipping experience and understand how frustrating carrier delays can be. We appreciate your patience and thank you for your support.
I surprised my mother with a picture of…
I surprised my mother with a picture of her. She loves it
May 15, 2026
Unprompted review
Reply from CanvasChamp
Thank you for sharing your experience! We're so happy to hear that your mother loved her gift.
It’s always special to be part of meaningful moments like these. We truly appreciate your support and look forward to helping you create more memorable gifts in the future.
The print was too dark and most of the…
The print was too dark and most of the detail was lost despite the fact that I increased the exposure by two stops before sending.
April 29, 2026
Unprompted review
Reply from CanvasChamp
We’re sorry to hear that your print did not turn out as expected and understand your disappointment with the dark output and loss of detail.
This is not the quality we aim to deliver. Please reach out to us directly at robin@canvaschamp.com with your order details so our team can review your case and assist you with a suitable resolution.
Thank you for bringing this to our attention.
Great customer service
All photos turned out great and one that needed to be fixed was promptly redone and shipped at no cost
May 12, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your wonderful feedback! We're glad to hear that you were happy with your photos and that our team could quickly resolve the issue and get the replacement shipped out for you.
We truly appreciate your support and look forward to serving you again in the future.
Absolutely loved the pillows I ordered…
Absolutely loved the pillows I ordered to capture memories from our girlfriend cruise trip. The color picture quality is amazing. My girlfriends loved their picture pillows.
May 13, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your lovely feedback! We're thrilled to hear that you absolutely loved the pillows and that the picture quality turned out amazing.
It’s wonderful to know they helped capture special memories from your cruise trip and that your girlfriends loved them too. We truly appreciate your support and look forward to creating more personalized gifts for you in the future.
It was a good experience and good…
It was a good experience and good quality!
May 14, 2026
Unprompted review
Reply from CanvasChamp
Thank you for your feedback! We're glad to hear you had a good experience and were happy with the quality of your order.
We truly appreciate your support and look forward to serving you again in the future.
Avoid Canvas Champ - Shop Elsewhere
This company pretends to be an American printer. They are not - they off-load their printing to India. Their providers do not know how to pack and ship what they produce. Their tracking information is useless. You can get the same quality printed in the USA and shipped to you reliably from several competitors. This is my third bad experience with Canvas Champ - I won't be back.
May 13, 2026
Unprompted review
Reply from CanvasChamp
We’re sorry to hear about your experience and regret that we were unable to meet your expectations. We would like to clarify that we do mention on our website that we operate production facilities both in the USA and overseas, including India, to help serve customers across different regions.
We also sincerely apologize for the issues you faced with packaging, shipping, and tracking updates. We understand how frustrating repeated negative experiences can be, and this is certainly not the experience we want our customers to have.
We would still appreciate the opportunity to review your concerns further and see how we can help. Please feel free to contact us at [mike@canvaschamp.com](mailto:mike@canvaschamp.com) with your order details so our team can assist you further.
The six prints look amazing
The six prints look amazing. I will be placing another order soon!
May 13, 2026
Unprompted review
Reply from CanvasChamp
Thank you so much for your wonderful feedback! We’re thrilled to hear that all six prints turned out amazing and that you’re happy with your order. Your support truly means a lot to us, and we’re excited to create your next order soon!
Order never delivered, missed Mothers Day.
Ordered 2.5 weeks in advance of Mothers Day. They never shipped. I used CHAT support who promised to expedite the order. Never shipped. A week later I contacted CHAT support who again promised to expedite which I do not believe. The support is obviously overseas and they just go round and round, never giving any real information but making all the promises. Will never use again.
April 24, 2026
Unprompted review
Reply from CanvasChamp
We’re truly sorry to hear that your order did not arrive in time for Mother’s Day and completely understand how disappointing and frustrating this experience must have been. We sincerely apologize for the production and shipping delays, as well as for the lack of clear updates provided during your interactions with support.
While we do operate with global support and production teams to assist customers efficiently, we understand that this should never come at the cost of proper communication or timely delivery.
We would still appreciate the opportunity to review your order and help resolve the matter for you. Please send your order details to [mike@canvaschamp.com], and our team will look into this further and assist you accordingly.
Amazing quality and super fast delivery!
I had a great experience with CanvasChamp! My canvases arrived very quickly, and everything was packaged extremely well to protect the artwork during shipping. The canvases were wrapped carefully, and each item arrived in perfect condition. The print quality also looked beautiful and professional. I really appreciated how smooth and easy the entire process was. I would definitely order from them again! 😊
May 4, 2026
Unprompted review
Reply from CanvasChamp
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with CanvasChamp and that your canvases arrived quickly and in perfect condition.
It’s fantastic to know that you were happy with the packaging, print quality, and overall ordering process. Your kind words and support truly mean a lot to us, and we’re so glad we could provide you with a smooth and enjoyable experience.
We look forward to creating more beautiful prints for you again in the future! 😊
Bait and switch.. This isn't coming from the US.
Bait and switch. You think it's coming from the USA, but it's coming from India.
Calling their customer service 2nd rate would be a glowing accusation compared to what you actually receive.
May 12, 2026
Unprompted review
Reply from CanvasChamp
Dear Elvis,
We’re sorry to hear that you were disappointed with your experience. We would like to clarify that we do mention on our website that we operate production facilities both in the USA and overseas, including India, in order to serve customers efficiently across different regions.
We also sincerely apologize if your interaction with customer service did not meet your expectations. Customer satisfaction is very important to us, and we would appreciate the opportunity to review your concerns further and assist you better. Please feel free to contact us at [mike@canvaschamp.com](mailto:mike@canvaschamp.com) with your order details so we can help.
Kind regards,
Canvas Champ
Good Items Slow Shipping
May 12, 2026
Unprompted review
Reply from CanvasChamp
Dear Rachel,
Thank you for your feedback and for appreciating the quality of our products. We sincerely apologize for the slower-than-expected shipping experience and understand how important timely delivery is.
If you still need any assistance regarding your order, please get in touch with us at [mike@canvaschamp.com](mailto:mike@canvaschamp.com) with your order details so we can help you further. We truly appreciate your patience and support.
Kind regards,
Canvas Champ
Reply from CanvasChamp
Thank you so much for your kind feedback! We're delighted to hear that your order looked even better than expected. It truly means a lot to us, and we appreciate you choosing CanvasChamp. We hope to create something special for you again in the future!
Loved the final picture it exceeded my…
Loved the final picture it exceeded my expectations
May 11, 2026
Unprompted review
Reply from CanvasChamp
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the final picture and that it exceeded your expectations. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to creating more special memories for you in the future!
Reply from CanvasChamp
Thank you for your feedback! We’re so glad to hear the process was easy and that your order came out nicely. We truly appreciate your support and hope to serve you again soon!
Avoid this company. They are sh*te!!!
Unfortunately I am unable to leave 0 out of 5 stars as a review. DO NOT ORDER FROM THIS COMPANY. I ordered a two person figurine. My wife and I are completely disappointed with the product we received. In fact, it was utter sh*te.
Their website states:
We utilize advanced 3D printing technology to bring your ideas to life with stunning realism and detail.
This is definitely not what you get. First of all the figures were the opposite way round to the photograph that was sent. Also, the colour detail was also not quite right.
The pictures displayed on their website suggest that the likeness of the figures is a replica of what is displayed in the photo. It is not!!! When I challenged them, the response I got was:
Please note that the images on our website serve as a digital preview of the style rather than an exact photorealistic guarantee for every custom piece.
When you complain about the quality they palm you off with lame excuses. They say that the bobblehead is a figurine designed in a cartoon-style form, meaning features are exaggerated and stylized rather than realistic. This totally contradicts what they advertise. I have not found anything on their website that says that the figurines and produced in a cartoon-style format.
They have offered a partial refund but I have informed them that is unacceptable and a full refund is requested. There has been no response to that.
The reviews on the company website suggest excellence, with a minimal amount of negative reviews for realism. An absolute load of rubbish.
Avoid this company!!!
April 6, 2026
Unprompted review
Reply from CanvasChamp
Dear Customer,
We’re sorry to hear that you were disappointed with your order and understand your frustration. We would like to clarify that for our custom figurines, we offer two different styles during the ordering process.
One option is the “Stationary Head” style, which is designed to more closely match the actual proportions and appearance of the person in the uploaded photo. The second option is the “Bobble Head” style, where the head is intentionally made slightly larger and designed in a cartoon-style format, as shown in the product previews on our website.
Based on the concerns mentioned regarding the exaggerated head size and stylized appearance, it appears that the bobble head option may have been selected for your order rather than the stationary head version.
Still, we would be happy to check the order details again and see how we can help sort this out for you. Please share your order details with us at [mike@canvaschamp.com](mailto:mike@canvaschamp.com), and our team will review the case further and assist you accordingly.
Kind regards,
Canvas Champ
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