Iurii visited last Friday at 6pm to check our washer; ordered a new door lock on the spot. Returned Tuesday at noon with the part, changed it, and it works. The initial service fee was applied to th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made a service call in Montréal for a 7 years old Monogram ge with a door alignement problem. Service was fast . But the technician seemed unprofessionnal… I paid 90$ for a diagnostic and estimate.... See more
Our trusted technician, Viktor, arrived on time. We'd requested him since he's already "dealt" with our LG washer on a couple of occasions. It took a while to figure out the source of the 'noise'.... See more
Office was responsive. Got an appointment fast for a problem with my dishwasher. Tech repaired the major issue at the first call, waited a couple of days for a part to finish the job. Very knowledgeab... See more
Company details
Written by the company
Family owned and operated appliance repair company. We offer same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Cumberland, Orleans, Rockland, Gloucester, and the surrounding area. We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines. We also specialize in high-end appliance repairs for Sub-Zero, Viking, Miele, Thermador, and more.
Contact info
563 Gladstone Ave, Unit 24, Ottawa, ON , K1R 5P2, Ottawa, ON , Canada
- 613-454-1577
- info@capitalappliancerepair.ca
- capitalappliancerepair.ca
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The repair man arrived on time was…
The repair man arrived on time was quick to detect the problem. He was very polite and did a great job and cleaned up. From this service call ( washer needed new pump) I would recommend this company. This was our first time with Capital appliance and are quite pleased.

Reply from Capital Appliance Repair
Refrigerator repair service
Pavlo, the service technician, was particularly personable and reliable. He showed up on time (on both visits), clearly explained the issue with the refrigerator and what options were available. His repair efforts were neat, orderly, and effective. Very pleased

Reply from Capital Appliance Repair
Replace motor sensor in Kenmore washing machine
The technician quickly diagnosed the issue with my Kenmore washing machine and promptly ordered a new motor sensor which he installed a week later. He kept me informed throughout and made the whole process painless. A five star service all the way. Merci Pavlo!

Reply from Capital Appliance Repair
Quick repair on a dishwasher
Needed a quick repair on a dishwasher. Technician arrived when they said he would and he was very pleasant and professional. Repair was completed and dishwasher works like a charm, highly recommend this company for appliance repairs. Will be using them again.

Reply from Capital Appliance Repair
Dishwasher repair.
The repair man came to fix our dishwasher. Did it quickly and efficiently and then also gave us some excellent tips on how to keep it running well and avoid further clogging issues. Highly rececommend this company.

Reply from Capital Appliance Repair
Very pleasant technician
Very pleasant technician, came in the allotted time frame (which from my experience is definitely not always the case) and explained everything very openly about my washing machine. Said that nothing was wrong with the machine but gave me a few suggestions to not overload it anymore. Just took the service fee for payment and nothing more. Overall great experience, would definitely recommend!

Reply from Capital Appliance Repair
Very Happy
They are friendly, prompt and the technician fixed my washing machine in a few minutes and the rate was fabulous.I am so happy with their service I will use it again when necessary.

Reply from Capital Appliance Repair
Repair to Refrigerator.
Repair to Refrigerator.
Called to say he would be earlier (if that was OK)
Recognized the problem and identified the cost to fix.
Quickly and efficiently did the repair and advised what to do if it reoccurred.Repair to Refrigerator.
Called to say he would be earlier (if that was OK)
Recognized the problem and identified the cost to fix.
Quickly and efficiently did the repair and advised what to do if it reoccurred.

Reply from Capital Appliance Repair
When our fridge/freezer broke down and…
Outstanding service for Fridge repair
When our fridge/freezer broke down and wasn’t cooling any more I called several appliance repair firms in the evening. Capital Appliance called back right away (I am still waiting for other firms to call back). Sergei came the next morning, as scheduled, diagnosed the problem, came back with the part by noon and fixed the fridge/freezer. Bravo to a job well done.

Reply from Capital Appliance Repair

Reply from Capital Appliance Repair
Recommended
I chose Capital Appliance Repair because of the positive reviews, and I was very pleased with their service.
The office booked an appointment promptly, the technician was punctual, friendly and knowledgeable, und the problem with my washing machine was fixed, it’s working well again.
I would certainly use their again and would recommend their service.

Reply from Capital Appliance Repair
Technician was very kind and…
Technician was very kind and knowledgable. He got the job done and everything works like new again.
I had a stove with a broken oven door. IGNORED
I had a stove with a broken oven door. I gave them a model and serial number, and heard nothing. I tried twice more with no reply.
Won’t be using them again and because of their lack of response, the stove was trashed.
A very efficient repair
A very efficient repair. Repairman offered to come earlier, assessed and explained the problem quickly, returned shortly with the part to be replaced and finished in a short time. Polite and clean.

Reply from Capital Appliance Repair
KitchenAid wall oven blower fan replacement
This was my first-time using Capital Appliance Repair and they will definitely be my first to reach out to for any future appliance repair or maintenance issue I have. ALL the members of the team I dealt with were professional and pleasant, the ladies I spoke to when I called, and the technicians who were over to do the work. Technicians were punctual and committed to resolving my issue. We had a number of unexpected things that surfaced in the repair of my wall oven requiring additional work including trips and exchange in parts that were ordered however the final price was as provided on the estimate. My highest recommendation to this team!
Excellent work!
Came on time! My fridge was not cold, the technician explained what was the problem and gave me a quote. He changed the part and cleaned out all the ice had been built up. Excellent job. Thanks

Reply from Capital Appliance Repair
Washing machine repair
Repair technician was on time, efficient and knew what he was doing. Overall I am very pleased
GM

Reply from Capital Appliance Repair
I can't say enough about how…
I can't say enough about how thoughtful, knowledgable and professional the technicians represent themselves. The advice and guidance offered has saved us many headaches and dollars.
Ottawa is lucky to have such a company operating with care of customer foremost in their minds.
S.C.

Reply from Capital Appliance Repair
Very Happy Customer
I left a message after business had closed the night of a power outage, and received a call back by 8:15 the next morning. A very friendly repair man was at my place by one that day. He found two bad parts in the fridge, and gave an estimate for repairing everything same day.
In the end we chose to buy a new fridge rather than repair this one, and he gave us recommendations on which brands were more reliable. He also walked through our kitchen giving us tips on our other appliances, and unhooked the water from our fridge so we could have it taken away. The whole experience cost less than $80. We will definitely call them for any future repairs.

Reply from Capital Appliance Repair
I chose Capital Appliance Repair…
I went with Capital Appliance Repair because of their good ratings and what a good choice that was! The Technician showed up on time and knew what he was doing. It was a defrost thermostat that needed to be replaced and he explained everything to me. He did not leave until the fridge temperature was satisfactory, knowing it was going in the right direction (getting cold). He was also very tidy! I would definitely recommend Capital Appliance Repair!!

Reply from Capital Appliance Repair
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







