Capital on Tap USA Reviews 

169
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This card is supposed to be good for small businesses - As a small business owner, I've never had a worse experience than with these people. I tried to buy a $10 Starbucks gift card for a client,... See more

Rated 1 out of 5 stars

This was an excellent card that helped me start my business! Then they sent me a notice stating that due to high usage and high balance (not over-balance), they were adding on a business interest fee,... See more

Rated 5 out of 5 stars

Tegan assisted on getting an transaction disputed. we cancelled services on 12/9 and confirmed it cancelled by vendor on 12/15 not to charge us anymore as of Jan 1st and yet they still did. Cust... See more

Company replied

Rated 5 out of 5 stars

Mark was excellent to deal with and quickly gave me an alternative payment option to fix my issue. Rock solid customer service, even after I had to call my bank and it took forever. He had to hang... See more

3.3

Average

TrustScore 3.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(169)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Report them to the CFPB. They violate the C.A.R.D Act

This company is horrible. They charged me $95 interest because thier system doesnt allow payments as they are "upgrading it." So Im stuck paying interest and cant pay off the balance. Really? Any credit card company that takes my money because thier system sucks, and won't even refund the interest is just another greedy credit card company. I wont ever do business with them again.

Had to update! Ive been trying to do a balance transfer for 6 weeks. After getting bad advice from them for 6 weeks (and paying more interest) I was told today, "sorry, we dont do balance transfers. We only do wires." So where did my balance trasnfer money go since I sent it to your company per your customer service people?

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service

I needed help with an account and the representative helped me get the problem resolved.

September 6, 2021
Unprompted review
Rated 4 out of 5 stars

No major problems

No major problems. I just hate every time I make a one-time payment I am charged a fee, then I have to call the company to get fee refunded. This needs to be fixed immediately.

September 3, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look