Captain Cooks Casino has always been one of my favorites. Safe, trustworthy, quick withdrawals. And the win rate feels strong and consistent! As an active player, I just received $25 free — one of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more
Company replied
My favourite online casino. I have been playing at Captain Cooks Casino for over a couple years now. It was one one of my first online casinos I ever tried and it really set the standard. I am no... See more
Company replied
When I have put In a few deposits or so I know I can ask for a free bonus and be granted one. If I haven’t made any recent deposits I can expect my request be denied. Very realistic very reliable bonu... See more
Company replied
Company details
- #2 of 19 best companies in Online Casino or Bookmaker
- #2 of 19 best companies in Casino
About Captain Cooks Casino
Written by the company
CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
See Latest Winners
Contact Us
Contact info
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Captain Cooks Casino
We're thrilled to hear you're enjoying your time at Captain Cooks Casino and finding our chat support helpful. Thanks for the positive feedback!
Awsome great good luck everyone.
May 18, 2026
Reply from Captain Cooks Casino
Thank you so much for the kind words and good vibes! Wishing you plenty of luck and exciting wins ahead. If you ever need a hand with anything, our team is just an email away at support@crhelpdesk.com. Enjoy the games!
i never win to this game only deposit i…
i never win to this game only deposit i lost more 300 us dollar still i didnt win
May 18, 2026
Reply from Captain Cooks Casino
Thank you for sharing your thoughts. Luck can shift from one session to the next, and our games are independent each spin with market-leading win rates backed by our Highest Win Rate Guarantee. Exploring the "hot" games marked with the fire icon can be a fun place to start. For tailored guidance, our friendly team is available 24/7 at support@crhelpdesk.com. Wishing you better luck ahead.
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to be the best website for our valued players like you.
So good will keep you on
May 16, 2026
Reply from Captain Cooks Casino
We're thrilled to hear that you're enjoying your experience with us! We look forward to keeping you on board at Captain Cooks Casino.
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide good service at Captain Cooks Casino.
You all very professional and nice
May 11, 2026
Reply from Captain Cooks Casino
We're glad to hear that you find our team professional and nice! We aim to provide the best service at Captain Cooks Casino.
Customer Service Brilliant
Customer Service Brilliant
Able to contact and immediate response available 24/7
May 11, 2026
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide brilliant service at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're glad to hear that we made your day! We aim to make every player feel appreciated at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're thrilled to hear that you're amazed with our service! Thank you for playing at Captain Cooks Casino.
You are the best
May 9, 2026
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to be the best for our valued players like you.
Reply from Captain Cooks Casino
We're glad to hear that you're consistently satisfied with our service! We aim to keep the standards high at Captain Cooks Casino.
Id problems
Id problems. If you’re from Ontario you’ll have an issue with uploading your id to have a withdrawal approved. The site insists that there is a date issued appearing on the id. Ontario doesn’t put a date issued on a driver’s licence. The date of expiration should confirm that the driver’s licence is valid. Having to then upload a passport is the only work around. If you’re licensed to offer gaming in Ontario maybe you could update your policies to reflect what are the government policies in the jurisdiction rather than having customers jump through hoops to comply. Once the hoop jumping is complete there’s still a long wait period to receive funds. Enough of your excuses that you have to ensure security of the funds transfer process. Do the numerous other sites that process withdrawals with hours rather than days send their funds out without regard to secure transfers? I think not.
May 8, 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your feedback. If you are paying from Ontario, you will need to comply with the relevant regulations and this will involve having up to date identification. This applies to all casinos that follow the licensing rules.
If you having issues, please contact our 24/7 support team who will be able to assist you and help you get your winnings.
Best of luck at the casino.
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide great service at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're glad you appreciate our fast and friendly service! Your satisfaction is our top priority at Captain Cooks Casino.
Reply from Captain Cooks Casino
Congratulations on your bonus! We're always happy to add a little extra to your gaming experience.
Interesting
The only way I could do that was if you wanted me too I could come and pick it out and then I can go pick up it from
May 6, 2026
Reply from Captain Cooks Casino
We're glad you're enjoying your experience with us! Keep playing and winning at Captain Cooks Casino.
Best Casino ever hands down!!!!!
May 5, 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to provide the best service at Captain Cooks Casino.
Had a great experience playing most…slots
Had a great experience playing most wins I won online
May 3, 2026
Reply from Captain Cooks Casino
We're thrilled to hear about your winning streak at Captain Cooks Casino! Keep the good times rolling!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.