Captain Cyan Reviews 

785
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Captain Cyan is fabulous! I order from them very frequently and they've done multiple different items such as foamex boards, vinyl stickers, and large banners. The team is absolutely wonderful and so... See more

Rated 5 out of 5 stars

I'm a loyal fan of Captain Cyan and won't go anywhere else for my poster printing for medical conferences. Thank you once again for your fast service and high quality printing, I think this time min... See more

Rated 5 out of 5 stars

Outstanding service. The posters were printed and able to be collected on the same day - even outside of normal working hours. The team were always helpful when needed. The quality of the posters was... See more

Rated 5 out of 5 stars

Thank you Captain Cyan, namely Evan :) I placed an urgent order for an A2 poster picture using the next day service. I received flawless communication regarding order processing and shipment. Wh... See more

Company details

  1. Business Services

Information provided by various external sources

Central London large format printers specialising in posters, roller banners, pop-up stands, canvases and digital wallpaper. We print same day for orders placed by 2pm.


Contact info

4.8

Excellent

TrustScore 5 out of 5

785 reviews

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No recent history of asking for reviews

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4.8

All reviews

(785)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2 home prints

Great service! Dealt with the guys over email and they were quick to respond and answer every question.
Easy proces, no nonsense quick prints. Delivered within days. Little expensive to crop a picture so had to get it done myself but otherwise posters came good and service was great!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Superb

I’ve used Captain Cyan about ten times over the last few months and can’t praise them highly enough.

Great quality prints, great price and swift production and delivery.

Couldn’t ask for more.

Needless to say I’ve not found a better online printing service than these guys. Will use them time and time again.

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great prints and service

Apart from the quality of the prints I really appreciate the level of service Captain Cyan provide and in particular customising the occasional print trim that sometimes I require.

December 21, 2018
Unprompted review
Rated 5 out of 5 stars

Efficient and value for money!

I would recommend them, quick & efficient! Value for money & will go out if their way to make it work.... keep up the good work, keep communicating with your customers esp if there’s a delay or change of delivery etc. One not so good print out of 20 plus ordered and was rectified very quickly!

December 7, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered an A1 poster urgently for my…

I ordered an A1 poster urgently for my assignment, only to look like a fool when I presented it to my lecturer; the size of the poster was not A1.
And now they are blaming me for the file size being incorrect. However, they failed to notify me of this error and provide me with options, such as the choice they made or send a correct file size, etc. Instead they choose to give me what I never ordered because they felt this was acceptable, which ended up not being acceptable for my assignment.

November 28, 2018
Unprompted review
Captain Cyan logo

Reply from Captain Cyan

Hi Lili, thanks for your review.
I've just checked out your order and the reason that your poster wasn't an exact A1 was because the file you provided was not exactly A1 dimensions.
We've scaled this up to best fit the A1 size ordered, as all of the information on our website states we'll do if a poster isn't the correct dimensions.
To make your poster perfectly to A1, we'd have had to crop some of the content, which is not something we'll do - it is down to you to provide a file that's the correct size if this is critical. Please feel free to discuss this with me further if necessary, my email is josh@captaincyan.com.
Kind regards,
Josh

Rated 2 out of 5 stars

Disappointing communication

Informed after 5pm that my artwork appeared pixelated despite sending it over at 8.45am. Ample time to have let me know. There was no way this issue could be resolved as I was told at such a late point in the day. Disappointed as I was very much looking forward to using their services and heard good things!

Requested a refund and this was issued swiftly.

November 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent quality and value

Excellent quality and value. Very easy submission process, poster produced on the same day. I have used the company before and been very happy with the results. I would recommend them without reservation.

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

Used twice, quality and price brilliant, placing 3rd order now.

I rarely write reviews but when you get a company who does what they say I will give credit where it's due! Sent poster order at 1pm and collected it at 5pm. Genuinely good service (including changing size last minute), good quality and better prices than most. About to place my third poster order for this year. Thanks in advance.

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Web site is really easy to use, simple image upload and easy to choose exactly what you want. Print quality is great too, on good quality paper. Every time I've used Captain Cyan my print has been delivered 2 days after ordering. I would recommend to anyone!

November 12, 2018
Unprompted review

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