Caravans Plus Reviews 194

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the competitive pricing and wide selection available. Many people appreciate the fast and reliable delivery service, noting that orders arrive promptly and are well-packaged. The overall service is frequently described as efficient and helpful, with consumers finding the website easy to navigate and the ordering process straightforward. However, some customers reported issues with receiving incorrect products or items with manufacturing faults. A few reviewers also mentioned dissatisfaction with the after-sales service in these instances, citing unfulfilled promises regarding replacements or re-installation costs.

What people talk about most

Product

People report positive experiences with product, often highlighting the quality of items such as John Guest... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Order

Reviewers mention positive feedback about order. Customers consistently report that ordering is easy and... See more

Price

Clients share positive opinions on price, consistently highlighting that prices are reasonable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

Puchased a Truma 240/LPG HWS to replace my old unit. Arrived promptly, experienced a manufacturing fault. Not something anyone wants, but more importantly the after sales service was fantastic, ever... See more

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Rated 5 out of 5 stars

As a first time customer, I was very pleased with the service received. I purchased a thetford fridge replacement door lock, which turned out to be the wrong side. Laura at Caravans Plus was very hel... See more


Company details

  1. RV Supply Store

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The One Stop Caravan Parts Shop

Wonderful experience with quality products at an affordable price. Very easy to order online, great communication and a reliable delivery. I have purchased from Caravan Plus previously and therefore know what a professional and reliable organisation they are to deal with.
Caravan Plus is the first place I go for to purchase any caravan products I need. I find if they don't have it, they can get it quickly

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

So glad CaravansPlus is nearby

It's fantastic to have CaravansPlus near enough that I can order online and pick up the same day. I've bought quite a lot of stuff here, for caravans and tiny houses. They always have what I need, and their systems work well, from an easy to use website to excellent communications throughout the process.

July 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look