I would never recommend Carbar to anyone. The experience has been incredibly frustrating from start to finish. They are very quick to take your money, but when it comes to actually deliveri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole process from initial contact to car hire was incredibly easy with great team members. I expected the process to be cumbersome - akin to borrowing your dad’s car as a teenager!! The hig... See more
Company replied
Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and e... See more
Company replied
Experience was effortless. Approval - Fast, communication was great. Vehicle Handover/Pickup - Super efficient, fast, friendly on time no delays. I would highly recommend and I have recommended to... See more
Company replied
Company details
Written by the company
carbar helps you to get a car on your terms, in a way that best suits your needs today. In just a few clicks, you can sell, subscribe or buy a car online at your convenience. Fancy seeing the car and driving it away. Simply book a viewing online and visit us in Brisbane, Melbourne or Sydney. Sell, subscribe and buy at http://www.carbar.com.au
Contact info
15 Walkers Street, 3131, Nunawading, Australia
- 1300 620 685
- reviews@carbar.com.au
- carbar.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One’s of the best so far
One’s of the best so far. Easy process and great selection of premium vehicles. Compared to other’s already had (locally AU and in EU) must say Carbar is great!. Customer service excellent.
Great experience, great car!
From the prompt response to my enquiry, to organising a test drive, trading in my existing vehicle & then purchasing a fabulous car - the Carbar team made the process a very positive experience. Shoutout to Errol & SJ for their assistance. Happy to recommend Carbar!
Don’t waste your time
Don’t waste your time. Unprofessional and disgusting sleazy secondhand salesman feeling.
Talk about under-promise and over-deliver!
Talk about under-promise and over-deliver! I wasn't expecting to be able to pick up my vehicle until the 23rd November, and was notified that I could pick it up yesterday.
The chap who did the pick up for me was super-friendly and helpful, as have been all who I have dealt with from the subscriptions team.
Very impressed!
Easy and flexible subscription
Easy and flexible subscription, great communication, excellent customer service, quick and easy process.
Ben, Emily and Kosta were very professional and helpful. Well done!

Reply from carbar
I had a good experience with Carbar
I had a good experience with Carbar. The team member we delt with, Nathan, was super helpful and organized everything smoothly and kept in touch with us throughout the process and made sure that everything happened quickly and smoothly for us.

Reply from carbar
I have had a wonderful experience with…
I have had a wonderful experience with Carbar, they are truly brilliant to work with and found me just the right vehicle to suit my needs.
I cannot recommend them highly enough for the seamless communication and delivery of service.

Reply from carbar
Great Start
Very simple to subscribe. Good communication and delivered on time without any issues.

Reply from carbar
Positive experience, helpful efficient staff.
I found the whole process was smooth and efficient. The staff were friendly, helpful and answered any queries clearly and concisely. I was kept updated on the progress of my claim. Consideration was given to my car dealer of choice but was advised of the reasons it may not be possible. I was fully informed of the process which meant I did not have unrealistic expectations. It was a much simpler process than I expected. The staff were there to help, not hinder. Thank you Janelye!

Reply from carbar
Love my Hyundai EV
Love my Hyundai EV, with thanks for the great service SJ. I would recommend your services to anyone buying a car.

Reply from carbar
Wow - great service
Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and explained all he knew about the car, which seemed genuine. He kept in contact with us regularly right up until he delivered it to us directly in Regional Victoria! We bought a used Subaru which we had inspected by Subaru in Seymour and it came back with a clean bill of health and they said it is a quality vehicle.
Thanks again SJ. Would be happy to deal with you again. Stuart & Karen

Reply from carbar

Reply from carbar
Thank you CarBar Melbourne
From the start Ben was super helpful and explained the process clearly and was in contact regularly from the moment I signed up until I received my car.
The car was delivered to my home on the date promised. Everything was explained to me and in minutes I had the keys in my hand and I was good to go!
Thank you to Ben and the CarBar team for getting me sorted. I am absolutely stoked!

Reply from carbar
Hidden fees! Read contract with LAWYER!
I recently had the unfortunate experience of dealing with Carbar, and I must say that it was nothing short of a nightmare. From the moment I engaged with this company, I was bombarded with hidden fees and unexpected charges that left me feeling frustrated and deceived. While I understand that businesses need to make a profit, the way Carbar operates is simply unacceptable.
First and foremost, Carbar's pricing structure is intentionally opaque, making it nearly impossible to decipher the true cost of their services. Instead of providing transparent information upfront, they rely on hidden fees to nickel-and-dime their customers. This lack of transparency is not only deceitful but also leaves customers feeling cheated and taken advantage of.
Adding insult to injury, Carbar's customer service is virtually non-existent. When I attempted to clarify the fees and charges on my bill, I was met with dismissive and unhelpful representatives who seemed more interested in deflecting blame than addressing my concerns. It was clear that Carbar has no interest in fostering positive customer relationships or providing a satisfactory resolution.
What truly astounded me was the sheer audacity of Carbar to introduce additional fees throughout the duration of my interaction with them. Each time I thought I had finally paid for all the necessary services, a new surprise charge would materialize out of thin air. It seemed as though Carbar had perfected the art of hidden fees, consistently finding creative ways to drain my wallet without my knowledge or consent.
Furthermore, Carbar's advertising and promotional materials are deliberately misleading. They lure customers in with promises of affordable rates and hassle-free experiences, only to blindside them with a barrage of undisclosed fees. It is deeply frustrating to be enticed by false advertising, only to discover that the reality of dealing with Carbar is far from what was initially promised.
The lack of transparency and abundance of hidden fees with Carbar only serve to erode trust and tarnish their reputation. Customers should be able to make informed decisions without constantly worrying about being blindsided by unexpected charges. Carbar's business practices are not only unethical but also extremely frustrating for anyone seeking a transparent and fair transaction.
In conclusion, my experience with Carbar was nothing short of a nightmare. The constant barrage of hidden fees, the dismissive customer service, and the overall lack of transparency make Carbar a company to be avoided at all costs. I strongly urge anyone considering their services to think twice and explore alternative options that prioritize honesty, integrity, and fair pricing.
Good communication-got the car fast
Very friendly service
Very friendly service! Any questions I had were answered quickly and professionaly. The prices are good too. I recommend!
Great service
Great service, well priced and fantastic staff. Will use again and recommend!
Worst experience ever
I am with this company for two vehicles because it was (WAS) the best option for me.
I have had one Audi S3 which the engine blew up on because of their mechanic failing to change spark plugs and it breaking in the engine bay. (50,000 kilometres)
They replaced it with another Audi S3 which the transmission failed on at only 45000 kilometres.
That Audi was replaced with a mustang that I eventually got tired of because I took it back 3 times to them saying it had transmission faults in the learning computer, it went unheard they told me it was normal and tried to made me think I was crazy.
When I returned the mustang and took a 4th vehicle a Hyundai, they waited 3 months and are now trying to charge me for excess kilometres on the mustang. No contact, when I call them I leave messages nobody calls back. Now they’re threatening me with debt collection for excess kilometres, think they contacted me back? Nope!
This is by far the worst run company, with the worst regard for customer loyalty I’ve ever seen, been with them for over 3 years to be treated like this.
Do not ever ever EVER use CarBar, if you can use anything else, a shopping cart would be better!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







