Had an absolutely fantastic experience with this company. when I needed to raise some money to get my car back that was being held with another company they went above and beyond in order to secure t... See more
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Review summary
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Paul booth was amazing and so was Carl Dixon . They both were very quick and efficient got my money in under 24 hours literally the same day - everything was fantastic - came to see the car very quick... See more
Every step of the way, they were so helpful and 100% transparent. Hollie, my accounts manager, took it upon herself to ensure at any given time, she would explain or assist in every way possible. With... See more
Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more
Company details
Information provided by various external sources
Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.
Car Cash Point - Instant loans for car owners
Written by the company
- The UK's favourite logbook lender
Contact info
United Kingdom
- carcashpoint.co.uk
4.3
Excellent
3K reviews
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Struggled to make a payment this month…
Struggled to make a payment this month due to being off work with some personal problems, spoke to a member of there team who responded straight away and helped me out with a repayment plan, great weight lifted of my shoulders
January 29, 2024
Unprompted review
Highly recommend I have had 3 loans with car cash point
I have had 3 loans with car cash point, I needed some quick money with no fuss or prolonged paperwork, the process was easy, and the cash instant, but when I found myself without work for a few months Hollie was so helpful and understanding, she has honestly put my mind at rest during a very stressful time, and helped me through this difficult time, she is only here to help and has done so many times over the last few months, I'm beyond grateful, things have changed with small lenders, and you can be confident that you can trust a loan with Car Cash Point, I highly recommend them !!
Katrina.
January 28, 2024
Unprompted review
Great company to deal with
Great company to deal with. Customer service is top notch. Highly recommended! 10/10
January 25, 2024
Unprompted review
Brilliant service! I honestly can’t fault this company.
This company helped me out when times were tough. They made sure I knew exactly what was happening & answered all my questions.
The responses from emails were fast & friendly and I found it such a refreshing change to have everything run so smoothly.
My reg document was returned immediately.
I’m no bot, just one very happy customer with the whole experience.
Many thanks to all at Car Cash Point.
January 25, 2024
Unprompted review
Super Efficient and really helpful the…
Super Efficient and really helpful the whole process was very easy and I would definitely use them again.
January 2, 2024
Unprompted review
Hollie is amazing
Hollie is amazing, she helped us at every point to finalise our loan. Everything was made simple for us. She is an asset to their organisation.
Car cash point is an easy way of paying for an unforseen issue. My only advice is to pay it off as quick as possible as it can be an expensive way to borrow long term.
Overall we're very pleased.
November 24, 2023
Unprompted review
Friendly service
Hollie has been excellent, really friendly and prompt with helping out my query. Would recommend the company for logbook loan.
November 15, 2023
Unprompted review
Fantastic service
Fantastic service ! All done on the same day with absolutely no fuss. Paul provided a professional customer service experience. Highly recommended.
November 10, 2023
Unprompted review
A great short term solution
Needed a considerable amount for a short.period..paid off in full within 3.months. yes a little expensive but the service was great and all people involved from the funder, car ajucator and customer service were really nice . This type.of loan comes.with a great deal of certainty and discipline but the 1500 hit on o terest helped me solve a bunch of new business decisions that have helped me and my business. This is short term lending. SHORT TERM. It is what it is..thanks all. J
October 31, 2023
Unprompted review
Jason who came out and dealt with paper…
Jason who came out and dealt with paper work was a nice person very polite, the team over the phone also nice polite people all in all very good service.
October 26, 2023
Unprompted review
Friendly and professional staff
Friendly and professional staff. Paul was great kept me in the loop at all times. Would recommend
October 24, 2023
Unprompted review
Great company
Great company, always available to listen and help. Happy with the service provided from start to finish.
October 19, 2023
Unprompted review
Car cash point were simply brilliant
Car cash point were simply brilliant. The procedure was so simple with guidance if needed. So within 24 hours we were accepted with no issues.
The verifyer came to see my car and was impressed how my car looked
I would use this company again and would highly recommended
October 18, 2023
Unprompted review
A very decent company who will help you…
A very decent company who will help you in moments of need. I have used multiple times and have found them to be very professional! I highly recommend this company!
September 12, 2023
Unprompted review
Very helpfull and trustworthy company…
Very helpfull and trustworthy company would defo use again
October 5, 2023
Unprompted review
Excellent customer service
Staff very friendly and helpful and had my loan sorted same day, I have settled my loan early and again excellent customer service and all sorted really quickly
October 2, 2023
Unprompted review
Hollies customer service was superb and…
Hollies customer service was superb and went above and beyond
September 18, 2023
Unprompted review
Thank you to Paul Jason and the…
Thank you to Paul Jason and the underwriter I spoken with. They all made the process extremely easy, second to none for customer service. I would definitely recommend this company. Thanks again 🙂
September 15, 2023
Unprompted review
Absolutely great company to deal with…
Absolutely great company to deal with so friendly, they dont Judge at all as to why you have to use the Service. Very quick process and a special shout out to Paul who discussed my application with me and Jason who came to look at car.
Thanks for helping me
September 4, 2023
Unprompted review
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