Had an absolutely fantastic experience with this company. when I needed to raise some money to get my car back that was being held with another company they went above and beyond in order to secure t... See more
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Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.
Car Cash Point - Instant loans for car owners
Written by the company
- The UK's favourite logbook lender
Contact info
United Kingdom
- carcashpoint.co.uk
Replied to 11% of negative reviews
Typically replies within 24 hours
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I can not thank Jhandan enough
I can not thank Jhandan enough, she was extremely polite and helpful.
Showed a lot of understanding to my situation.
I would highly recommend Car Cash Point.
Thank you again.
Spoke to Candan today and she was very…
Spoke to Candan today and she was very helpful with the problem I was having with an overdue payment.
She was very professional and understanding of the issues I am currently having and done everything she could to help me with my problem. Thank you Candan
Candan was very helpful
Candan was very helpful when I was arranging to Seattle my loan. I would highly recommend Car Cash point they have been so easy to use I have been a customer with them over the last 10 years.
Jane was very supportive made the whole…
Jane was very supportive made the whole process easy for me mentally and financially.Very professional,Keep up the good work
Poor communication
Been waiting two days to see if my application as been accepted, still nothing😕
Efficient helpful and honest service
Efficient helpful and honest service
Great service
Pulled me out of a hole twice. Process was easy and everything was cleared explained at each stage so there were no surprises. Was able to pay off early with no hassles. Every interaction I had was friendly, professional and understanding.
Unknowingly bought a car with…
Unknowingly bought a car with outstanding finance which was recently written off, emailed my concerns and within minutes Janisha replied to to say marker removed and also attached up to date HPI report, fantastic service
Worse company ever
Worse company ever, took my car without any warning, I'm still waiting for them to auction it, my wife has had a mental breakdown now, no compassion, you can never get through when phoning them STAY AWAY if you don't want to pay loads off interest
I had no expectations in getting this…
I had no expectations in getting this loan approved, but when they agreed I nearly cried. I was in need of this loan due to an emergency, and CarCashpoint were there, with kindness, compassion met with High Professional standards! The money put in my account about 75mins from signing the documents! Can't really complain about that at all. 5 stars from me!
Great experience from start to finish
Great experience from start to finish, thank you very much guys. Special shout out to Hollie, absolute diamond she was and so helpful.
Very smooth process
Very smooth process. Helped me when I really needed it. Paid off sooner to save on interest, received my logbook back within 2 days. Great service. Would recommend.
Had an issue with Outstanding HP on my…
Had an issue with Outstanding HP on my car which I didn't recognise...spoke to Holly who solved my problem and provided evidence that it was no longer valid within 5 minutes...excellent service and a credit to the company
Company put a hard search on my credit…
Company put a hard search on my credit file without informing me sent email and got no response
Great service quick fast and efficient
Great service quick fast and efficient, thanks for helping me in tight spot.
Absolutely amazing the whole team are…
Absolutely amazing the whole team are so helpful and professional, Paul Andrew Hollie and Christina are just star quality and world class, brilliant company and super supportive, they go the extra mile and really care about their customers thank you so much !!!!!
Please stay well away from this…
Please stay well away from this company!!!! I got a 1000 pound loan against my Range Rover it was a total loss due to insurance the insurance company sent payment to them Thursday the 11th by the time they got back to me I owed them another 294 pound when my monthly payments was 163! I have already payed 1500 to them in 3 months for a 1000pound loan and customer service needs upgrading as thereattutide stinks! Stay away from this company as they just want your log book and car they are not getting a penny from me and are now taking these to court stay well away
STAY AWAY NOT WORTH HASSLE
Have used this company few times always been a good experience but this time unfortunately not my car was written off and insurance paid my settlement which was easy but unfortunately few days later get email stating I'm due a refund due to over payment that's ok i thought so gave my details for refund to go into was told it will go in by Friday that was last week now waiting 10 days for refund and no help at all which is why I now have to complain due to it seeming they are trying to avoid paying me
Got help in a difficult time
Got help in a difficult time. Everything was explained in so much detail and felt comfortable and at ease signing up for the loan. Hollie has been an absolute star and so patient with me, answering all questions I had. Thank you!
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