Cardboard Coffin Company Reviews 

75
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ryan went above and beyond after realising I lived in Northern Ireland. He did all the research and paperwork, prices etc It was a lot of extra work. No other company offered to assist me. Coffin... See more

Rated 5 out of 5 stars

I ordered three acorn cremation urns of three different colours when planning future burials of my family at a green eco cemetery near us. The company immediately let me know there had been a slight d... See more

Rated 5 out of 5 stars

My Funeral Director told us at short notice that they could not source a coffin and that we needed to find one as a family. Ryan @ CCC was really kind and helpful. He completely took on our nee... See more

Rated 5 out of 5 stars

Cardboard Coffin Company offer an excellent service. All communication, by phone or email, was answered promptly and was very clear. Chris was helpful and supportive at every stage. The coffin wa... See more

Company details

  1. Coffin Supplier

Written by the company

Specialists in cardboard coffins that sell directly to the public.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(75)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Exceptional customer service

Exceptional customer service. Bamboo coffin delivered within 48 hours to funeral director, as requested. E-mail queries were answered within hours. Even a follow up to check it had arrived and was to our satisfaction. Would certainly use this company again and recommend.

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Incredible service from start to finish!

Extremely efficient and thorough service.
Every question and quibble was answered quickly, the product was delivered before expected, and upon delivery was even followed up with a “did it arrive ok and to a satisfactory standard” email.
Incredible service from start to finish!

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Coffin arrived promptly and efficiently within 48 hours of being ordered. Elegant and simple . Very warm colour and nice plain handles . If you are looking for a cardboard coffin, you couldn't ask for a better one

December 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and Chris is very helpful
This company makes a hard experience so easy and go out there way to help

Thanks Chris

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased

I purchased a bamboo coffin. I was able to decorate it with faux flowers very easily. The Funeral Director was happy and it did the necessary job.
I had several questions before placing my order and Chris was very helpful in answering them all very comprehensively. He kept me updated with the delivery and all went smoothly.
Keeping costs down was an important factor to me and buying from Cardboard Coffin Company was significantly cheaper than buying from the Funeral Director for the same product.
I'm not knocking cardboard, but I didn't want to stick my mum in a cardboard box, even though that's what she had always said I should do!
Despite the circumstances I was very pleased.
Thank you CCC

November 11, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thank you for reaching out with your questions, glad they settled your concerns. And pleased to have helped you save a bit of money.

Rated 5 out of 5 stars

Excellent

Prompt delivery. Polite staff. Many thanks.

October 25, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Glad to have helped

Rated 5 out of 5 stars

Respectful and efficient.

Respectful and efficient.
Product good, at a good price and delivered very promptly (next day).
Would recommend.

October 22, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thank you

Rated 5 out of 5 stars

Very happy with my recent experience…

Very happy with my recent experience with Chris at the Cardboard Coffin Company. The website was easy to navigate. I had specific (and unusual!) questions and after leaving a voice message, Chris returned my call very promptly and answered my questions fully. I had next day delivery and was very satisfied with the whole customer experience. Wouldn't hesitate to recommend.

October 7, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Glad to hear you were satisfied with the experience

Rated 5 out of 5 stars

1st class personalised service at a time of great sadness

At a time of great sadness this company were a shining beacon the personal service, attention to detail, delivery and price all provided with empathy and sympathy and the product is just what was required and requested by the stricken person.
Highly recommended

Thanks very much Chris Monk

August 29, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thank you for the kind words Barry

Rated 5 out of 5 stars

My husband's coffin was lovely made…

My husband's coffin was lovely made very well and sturdy.

I've already recommended The Cardboard Coffin Co to friends and family.

Thank you

August 28, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thanks for the recommendation Anita

Rated 5 out of 5 stars

Really impressive company

Really impressive company - good product range, very reasonable pricing, environmentally crucial, and having ordered the coffin it arrived the next morning. I highly recommend this company

August 19, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Pleased to have helped Jon

Rated 5 out of 5 stars

Thank you for the excellent service.

Thank you for your quick resonse to our order and the extremely quick delivery of the coffin.

I am extremely impressed with the level of communication and especially after the arrival of the coffin to make sure that all is well.

I will certainly recommend the Cardboard Coffin Company to others and will use you again in the future, (though hopefully not too often).

Thank you

August 9, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thank you for the kind words

Rated 5 out of 5 stars

Simple efficient stress - free

Very easy ordering process from the selection pictured on the website.The coffin was delivered to our undertakers the next day - they were only too happy to use CCC. The coffin itself ( lightwood grain ) was very attractive and not at all cheap looking and not at all flimsy and easily took the weight of my dad. It also emits far fewer particulates on cremation which was a plus for us. The price was excellent with no hidden extras and, as my dad was a woodwork teacher, it avoided burning good wood needlessly. All round easy, stress free experience at a difficult time. Five stars.

July 24, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

It was good to hear about your Dad and glad to have prevented wood burning(!).

Chris

Rated 5 out of 5 stars

An excellent service from the cardboard…

An excellent service from the cardboard coffin company, Chris kept us imformed all the way and the coffin arrived the following day. Ordered the basic white coffin so everyone could write a message or stick a picture to it. With free delivery and all accessories included, and cheaper than other websites it was hassle free.
Many thanks

July 14, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

I hope the pictures and words from friends and family made it a personal send off.

Chris

Rated 5 out of 5 stars

Prompt and impeccable service

My order regarding a Daffodils Cardboard Coffin was dealt with in a very caring manner.
Thanks to Chris Monk of the Cardboard Coffin Company, who made sure the coffin arrived promptly and safely. His competent dealing with the matter calmed my nerves a little bit during the preparation for the funeral ceremony, which was an incredibly sad event for me.
Elisabeth

June 4, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thank you Elisabeth. And for telling me about your husband and his art

Rated 5 out of 5 stars

Highly Recommend

I was looking for an eco friendly coffin and came across this company. After reading the reviews (this is the first time I have had to order a coffin so felt a little bit lost), I ordered the daffodil picture one.
It is absolutely beautiful. It was delivered direct to the funeral home and they were also very impressed, not only with the product but with the packaging.
Chris was excellent, keeping me up to date throughout, from point of order to delivery then making sure I was happy with the product.
i cannot praise product and service highly enough.
Thank you Chris

May 29, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

No, thank you for taking the time to leave this review

Rated 5 out of 5 stars

Easy, simple, stress free

Easy, simple, no hassle. Just ordered the coffin I needed - basic model. Looked exactly like the picture. Came with some screws if needed to hold the lid on if windy (not needed in my case), a white card and a strip of wood that could be used as a name plate. I ordered before 1pm and it arrived the next day. postage was in the price. Chris sent an email confirming delivery sent. I had tried another site but there was add ons if you wanted handles etc. This site was stress free.thank you

May 6, 2019
Unprompted review
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Reply from Cardboard Coffin Company

Glad to hear it was stress free for you

Rated 5 out of 5 stars

It is what it says on the box, a cardboard coffin.

I found the Cardboard Coffin Company online and liked their no nonsense attitude.
I ordered the coffin just prior to Easter and although it couldn’t be delivered on the next day, I was immediately advised of the delay and it was delivered on Easter Tuesday. It was extremely well packaged and is as advertised and for a very reasonable price. I will recommend them to friends.

April 23, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Thanks for your comments Charles.

Rated 5 out of 5 stars

I bought a bamboo casket from the…

I bought a bamboo casket from the Cardboard Coffin Company for my mother’s funeral earlier this year. I was extremely satisfied with the service I received from Chris and the casket was perfect and very good quality. Chris kept me informed of when the coffin had been dispatched right up to when he received notification that it had been delivered to our funeral director. We saved around £500 by purchasing from the Cardboard Coffin Company rather than using our funeral director’s preferred supplier. I wouldn’t hesitate in recommending this company.

March 18, 2019
Unprompted review
Cardboard Coffin Company logo

Reply from Cardboard Coffin Company

Glad to have helped you save that much money at this time Rich.

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