Card Gallery Grafton Street Reviews 766

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Good variety, very prompt delivery, good safe packaging. Cards only a little more expensive than might be. Postage reasonable (especially buying more than one item). I've bought a number of items no... See more

Rated 5 out of 5 stars

I have bought a number of cards over the Pandemic on line and have been very impressed with the service I have received. The cards arrived within 2 days every time and in excellent condition. This is... See more

Rated 5 out of 5 stars

Began using Card Gallery online during lockdown. Fantastic service, very fast delivery and a great selection. Particularly like how I can read inside verses of cards online too - just as easy as picki... See more

Rated 5 out of 5 stars

Fantastic service, have used Card Gallery from Grafton St. three times now & it never fails to impress me how quickly they arrive! Lovely variety to pick from, packaged very well to protect cards! Ov... See more

Company details

  1. Greeting Card Shop
  2. Balloon Store
  3. Gift Shop
  4. Gift Wrap Store
  5. Party Store

Written by the company

We have been selling quality Greetings Cards on Grafton Street for over 30 years. With several thousands cards to choose from, you will find a suitable card for all occasions. Home Deliver and Click & Collect options available on our website. 96% of our orders are delivered next working day if ordered before 12pm!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

766 reviews

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Rated 5 out of 5 stars

Great cards

Have bought a few cards from card gallery, always lots to choose from and a quick delivery.

April 18, 2023
Rated 5 out of 5 stars

Card Gallery are excellent!

Royal Mail failed to deliver my order. Card Gallery were very quick to send my order again using a different courier. Their cards are beautiful and their Customer Service is excellent!

March 4, 2023
Rated 1 out of 5 stars

0 stars - card dispatched yet order not in stock??

I would have given no stars but it is not possible. I ordered a card and even got an email telling me it was on its way so imagine my surprise when I get another email the next day saying the card was out of stock! So it seems that there emails saying the card has been dispatched are complete lies and also no gensture of goodwill as I had been messed around and now had bank fees to pay for both transactions so technically out of pocket. I will never order from them again and will make sure others are aware of how they treat their customers. I also see from previous review I see I'm not a one off but this behaviour has been happening for years. Terrible treatment of customers.

April 4, 2023
Unprompted review
Rated 1 out of 5 stars

Hello

Hello, unfortunately I was sent an e mail to say you hadn’t got the cards I had paid for at the last minute. I was very disappointed even though my monies were refunded I would have preferred the cards. I am now very reluctant to order anymore just in case I am faced with the same scenario. Thank you. Maria.

March 28, 2022
Rated 5 out of 5 stars

Very good & quick customer service

After a delay in courier delivery I reached out to the team at Card Gallery. The customer service at the weekend was prompt, polite and helpful. Would have no problem ordering from them again.

December 19, 2021
Unprompted review

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