Delivery came very quickly and well packaged. Get choice of jelly cat soft toy’s online and instore. Very pleased with them. Only one small thing, very thoughtful including chocolates with order but w... See more
Company replied
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Delivery came very quickly and well packaged. Get choice of jelly cat soft toy’s online and instore. Very pleased with them. Only one small thing, very thoughtful including chocolates with order but w... See more
Company replied
Have started a theme of seasonal tea light holders, found the perfect spring holder at Highworth Emporium.Arrived today, its beautiful, very carefully packaged and swiftly delivered. Thankyou Aga,... See more
My parcel went missing so i phoned and spoke to a lovely girl called Aga .My parcel was resent out to me within 24 hours with tracking i cannot praise this company enough for best customer care ever n... See more
Found a Jellycat that my daughter desperately wanted. The price was the same as the official site, so I thought I'd give it a try. Ordering was very simple. I had updates on delivery, + the item arriv... See more
Cards, gifts, balloons, Home fragrance, chocolates and so much more. We welcome you with a friendly smile and offer helpful service. See you soon.
46 High Street, SN6 7AQ, Highworth, United Kingdom
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Great service, kept informed of parcel progress, pleased with purchase

Reply from Highworth Emporium
Eli was very helpful on the phone and rang me back promptly. An email was sent as soon as my package was dispatched. A really lovely shop to deal with. Thank you

Reply from Highworth Emporium
First class ordering and delivery. Will definitely use again

Reply from Highworth Emporium
Always helpful and friendly. An amazing range to choose from.
Ordering is easy online and delivery is always super quick.

Reply from Highworth Emporium
Love The Emporium
Such a great little shop, loads of ideas for every occasion!!
The girls are super friendly and helpful
Always a lovely experience
Chocolates are scrummy too
🤎🤎🤎🤎🤎

Reply from Highworth Emporium
Very funny & unusual card for my older sister in law. It’ll make her laugh on her 86th birthday. I intend to check out other cards etc on this website for future birthdays etc. Delivery was fine too.
The service felt personal, it was also quick. The chocolates were stunning
Highworth Emporium have been great to deal with on two occasions. I have only ever shopped with them online, but on both occasions items arrived on time and were well packaged.
Great service, and they had what I wanted in stock.
Ordered and delivered within a few days. Informed of next steps all the way. Very happy with my purchase
Excellent value. Promptly posted and well packaged. They will be loved
I bought a mug for a friend as a Christmas gift, but I received a completely different mug than the one listed on the website. They offered me a refund, but it’s only a few days before Christmas, and now I don’t have time to buy another gift. Very disappointing experience. I was offered £1 as a goodwill gesture.... I don't expect any gifts/money or whatever, I just wanted to receive the item which I purchased!

Reply from Highworth Emporium
Really pleased with the giant candy cane. I was worried it would arrive broken but it was so well packaged it arrived in tact. I’m a happy customer.
A beautiful card.
Item promptly despatched, and sent in a "Do Not Bend" envelope, so it arrived without any possible damage.
Excellent service 👏
5 stars for very quick delivery and information. Colours not as bright as I was expecting.
Lovely christmas decorations, good price , fast delivery.
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