Cardiff & Glamorgan Memorial Park Reviews 

108
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team working here are amazing thank you for all the support you have given to us in assisting with my Mum’s funeral it was amazing thank you

Company replied

Rated 5 out of 5 stars

The funeral was arranged immaculately by Co Op Funeral Directors Barry where all of our requests were met without any fuss or questions. The actual service was very good with everything exactly as bot... See more

Rated 5 out of 5 stars

Cardiff & Glamorgan Memorial Park is the most beautiful and peaceful place to lay your love ones to rest. We are always made very welcome by the staff and they treat us with so much respect, nothing... See more

Company replied

Rated 5 out of 5 stars

We had the funeral during the covoid pandemic. But we were made to feel well cared for at Glamorgan Memorial Park. Many thanks for making the service go so well. Staff were very thoughtful. The ground... See more

Company details

  1. Home Services

Information provided by various external sources

We are a company whose directors and major shareholders have over 87 years collective experience in the bereavement care industry. It is always our dedicated intention to supply the best standards of service, facility and product. We are committed to offering a wide range of choice and price, thus allowing a bereaved family the chance to select either a service or product that they prefer at a price which they can feel comfortable with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(108)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Review of Cremation Service.

It was my beloved Mums funeral very recently. All of my requests and enquiries were dealt with sympathy, care and professionalism ...especially from Claire, who took away the stress from an otherwise distressing time. She was understanding and patient of my needs and my family's at a deeply emotional time.
The service was just as I had hoped and the visual tribute was executed perfectly and was deeply moving for all family and friends. The Cremation was made part of a loving integral part of a farewell to our loved one and flowed cohesivly from the church service rather than being just a process.
The only small criticism was that there is not enough time given to families in between the exit of a family and the ensuing entrance of the next service. It gives the feel of a 'conveyor belt' which definitely detracts from the personal intimacy for loved ones who have just committed their relative or friend.
The general concensus and comments were that 'one out/ one in' is de personalising and abit disrespectful.
Apart from that we were more than pleased with the service.

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Trying to organise all the elements necessary for the funeral to take place, and not living in the UK, the help given was excellent.
As far as the funeral was concerned all the arrangements were exemplary.

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

The service we received here was…Excellent

The service we received here was exceptional during a very sad and stressful time. Michelle and the team showed such compassion and kindness to us. We now have Dad and Mum together again in what would have been their 70th wedding anniversary year. Thankyou.

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

A superb facility

A superb facility, both in terms of staff as well as quality and environment location. A very personalised service with nothing being too much trouble and great attention to detail. When considering the emotional aspect of times when needing to use, I cannot recommend highly enough. Definitely 5*.

April 25, 2019
Unprompted review
Rated 3 out of 5 stars

'Nice' crematorium but they charge too…

'Nice' crematorium but they charge too much to display photos on TV. .... something where they just have to press a button.

January 29, 2019
Unprompted review
Cardiff & Glamorgan Memorial Park logo

Reply from Cardiff & Glamorgan Memorial Park

Hi there,

Thanks very much for your review and we are pleased that you like the facility.

In relation to your point about the charges for photos on the TV, I thought I'd clarify the position just in case this was not previously communicated by your funeral director.

I'm afraid that there's a little more to it than just pressing a button unfortunately. We work with an external, specialist digital media company who are regarded as the experts in this particular field. They format, edit and compile photographs into visual tributes, linking them to any music and working to ensure the images look perfect on the day, they charge ourselves for this service and unfortunately we in turn then need charge the family.

We did consider offering this service to be included within our standard price for the cremation service but this would mean that the cost would have to be included across the board which we felt may be unfair to those families who do not wish to use that feature.

I hope this explains our decision for charging of such items and thank you once again for your comments

Assuring you of our most courteous attention at all times.

Cardiff & Glamorgan Memorial Park

Rated 5 out of 5 stars

5 Stars

5 Stars: Fantastic - My family and I can not thank this company enough for the kindness and compassion they have shown us, and continue to do so. Would highly recommend them.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

A sense of Peace and Calm

As a civil celebrant I have attended a number of funerals at Cardiff and Glamorgan Memorial Park, from small family services to gatherings of 150 plus.

The chapel and grounds are immaculate and bring a real sense of peace and calm to a difficult occasion. all the he staff are incredibly helpful and have a wonderful balance of empathy and professionalism, nothing is too much trouble.

Andrew Murphy

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful Location Fantastic Staff

We recently held a family service at The Cardiff and Glamorgan Crematorium & Memorial Park and I cant speak highly enough of the staff or the location.

The grounds, memorial gardens and chapel are immaculate and bring a great sense of peace to a very difficult occasion.

On the day all our needs were catered for quietly, professionally and with care ... thank you, you really did make a difficult day a memorable occasion and a helped pay a fitting tribute that all our family will remember

JM

August 25, 2018
Unprompted review
Rated 5 out of 5 stars

Crematoria

A very good operation and we were very happy with all the surroundings as far as anyone can be in the circumstances. More personal than other crematoriums I have been to.

July 20, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look