Cardteam Reviews 

297
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Just started getting back into Pokemon cards and after looking at the extortionate prices for booster packs on Amazon thought I'd scope out a new supplier. Card Team did not disappoint, offering dis... See more

Company replied

Rated 5 out of 5 stars

I guess reading the bad reviews wont help just like I did at first and was worried but after contacting the support team through the email the guy was more than happy to help I ordered last Friday and... See more

Rated 5 out of 5 stars

I bought an M15 Deckbuilders Toolkit, which arrived perfect condition as described. Cardteam had the cheapest selling price that I could find (better than Amazon or any eBay seller I looked at), and... See more

Company replied

Rated 5 out of 5 stars

I have placed a couple of orders now with card team and have always received them precisely when they said I would what more could you ask I was kept informed of progress of my order by email every st... See more

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4.2

Great

TrustScore 4 out of 5

297 reviews

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4.2

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(297)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Decent but not great.

Order went out of stock and had no email informing me. Should have been contacted regarding this and when the new stock would arrive. Happy with purchase once arrived.

August 24, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review Joshua and thanks for shopping at CardTeam!

Rated 5 out of 5 stars

Amazingly

They very easy to use and all products are very cheap, I love the free delivery and the points system

August 24, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review and thanks for shopping at CardTeam!

Rated 5 out of 5 stars

One of the best card shops in Europe!

Yes, that's right. I'm from Slovenia and we don't have any TCG shops here. So, I had to search the web for a good and trusty store. I found some stores and i decided for Card Team! Why? Because they have everything, every single card you need! I've ordered some stuff and i was very satisfied - the price for my stuff was very good, the shipping cost was very, very small (don't forget that i live in Slovenia!) and I received my order in less then a week (again Slovenia :) ). Yes, I'm very happy that i found that store! I recommend this store to all TCG gamers! :)

August 23, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review Marko K. and thanks for shopping at CardTeam!

Rated 5 out of 5 stars

Great service :D

Competitive prices, surprising I received my package so soon, considering I live in Australia. 10/10 Prices, 10/10 Service (order to delivery) 8/10 Shipping (bit pricey, few options). 10/10 Would recommend. 10/10 Satisfaction. Will look to buy from you guys again in the future. :D

August 20, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review Daniel and thanks for shopping at CardTeam!

Rated 5 out of 5 stars

Nice website, good and fast service.

I like the website design etc., the service is good and the shipping is fast most of the time.
I never really have that much look, so 1 holo and 2 EXs (which were exactly the same) out of 17 packs of Furious Fists is quite bad, but that's kinda how it is, if you open boosters and blisters.

August 19, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review JJ22 and thanks for shopping at CardTeam!

Rated 2 out of 5 stars

Received WRONG ITEM, 0 Support and asked to review... GG

My experience so far...Ordered my item on the 14th, wanted 24 hours delivery, ordered Buddyfight deck from here aswell as another 3 from Amazon and 1 other from Chaos Cards, ALL of which came next day BUT CardTeams. Granted, im in no hurry, but when my order did arrive it wasn't my order. Tried to call, Busy, Emailed and have had no answer yet. Waiting for Monday to call, but its not been good so far. Possibly a ONE OFF, though its too soon to tell.

August 17, 2014
Unprompted review
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Reply from Cardteam

Hi Omar,

We had your order packed and shipped out the very same day and our mail was collected as it is every evening. Im sorry to hear that it never arrived in the time we had hoped. With regards to the mixup we have already rectified this matter via email first thing this morning. Our office is closed over the weekend for telephone and email support, which would explain why you were not able to speak with our team. We also have an automated system which emails all our customers a few days after your order has left us to leave a review. Thanks again for shopping with us.

Rated 5 out of 5 stars

Fantastic

Was at first extremely apprehensive about this site as l had never heard of them before so with some trepidation l placed an order as l had not been able to get this item anywhere else despite endless searching. However much to my great delight l soon had an email to say my order had been received then a further email to day it had been dispatched . The item arrived within 48hrs in perfect condition just in time for my sons birthday. I will have no hesitation in using them again, in fact they will probably know be my first port of call.

August 7, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Very good service, definitely would use again

Just started getting back into Pokemon cards and after looking at the extortionate prices for booster packs on Amazon thought I'd scope out a new supplier. Card Team did not disappoint, offering discount for bulk buying and rapid dispatch. I didn't pay for next day delivery but I got it anyway.
Would be nice if Card Team offered some other board games like tabletop RPG's but other than that I can't complain.
10/10 would use again.

August 4, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Best place for TCG/CCG needs!

Have a brilliant collection in stock. Fast delivery. Couldn't be happier with the service and product. Will be back!!!!

August 4, 2014
Unprompted review
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Reply from Cardteam

Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Quicker than Bolt

Thanks for excellant and lightening quick service and just by chance the best booster box I have ever had :)

July 28, 2014
Unprompted review
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Reply from Cardteam

Hi Sean, Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Awesome! Just want i wanted

Cards where in perfect came when they said they said they would. I used paypal but i thought i still would have gotten an email to say they had been dispatched. But im just nit picking! Great service defiantly use again.

July 28, 2014
Unprompted review
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Reply from Cardteam

Hi Gavin,we do apologize that you did not receive any notification of your order being dispatched. This was due to our site being moved onto a much faster server which resulted in a few hours downtime and emails not being sent but thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

My first and ONLY stop for cards.

I'm really impressed with cardteam.co.uk, not only for their incredible selection of stock, but fantastic customer service and lightning fast delivery.
It's quickly become my only stop if I want cards or anything card related.

July 26, 2014
Unprompted review
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Reply from Cardteam

Hi Dave, Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Fast as the flash

It was so quick and responsive, they delivered very efficiently and there was so much options on delivery. The delivery was in good condition, nothing was damaged.

July 26, 2014
Unprompted review
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Reply from Cardteam

Hi Wufy, Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Brilliant service!

The package arrived very quickly and was packaged well. Free postage was a bonus too! Came with a little freebie of two cards sleeves and item was exactly has pictured and described! Highly recommend!

July 25, 2014
Unprompted review
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Reply from Cardteam

Hi Sarah, Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

Great Service

always very fast shipping (even international) and good packaging. bought a lot of items with amazing prices. can only recommend @card team!

July 19, 2014
Unprompted review
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Reply from Cardteam

Hi Gianmarco, Thanks for your review and thanks for choosing CardTeam!

Rated 5 out of 5 stars

supersonic service

I purchased a set of pokemon cards and a day later they arrived, I was expecting to be waiting til the following week, everything arrived in mint condition too!

July 18, 2014
Unprompted review
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Reply from Cardteam

Hi Plymophotography, thanks for your review and thanks for choosing Card Team!

Rated 5 out of 5 stars

Swift deliry with pristine condition.

Honestly couldn't fault it, quick and easy to purchase online, and it's with you within a few days excluding Sunday.

July 17, 2014
Unprompted review
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Reply from Cardteam

Hi Jordan, thanks for your review and thanks for choosing Card Team!

Rated 3 out of 5 stars

Good, but lied about postage

I paid for next day delivery

Phoned to check it had been sent, confirmed over the phone that it had and that i should receive Friday (ordered Thursday).

Arrived Saturday with a 1st class sticker on the package

So even though i paid for 24 hour delivery, they did not use it.

Other than that package arrived safely and in ace condition

July 17, 2014
Unprompted review
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Reply from Cardteam

Hi Thomas, thanks for your review. Unfortunately Royal Mail does not 100% guarantee next day delivery. Sometimes this does happen. Thanks again for shopping with us.

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