Cardteam Reviews 

297
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Just started getting back into Pokemon cards and after looking at the extortionate prices for booster packs on Amazon thought I'd scope out a new supplier. Card Team did not disappoint, offering dis... See more

Company replied

Rated 5 out of 5 stars

I guess reading the bad reviews wont help just like I did at first and was worried but after contacting the support team through the email the guy was more than happy to help I ordered last Friday and... See more

Rated 5 out of 5 stars

I bought an M15 Deckbuilders Toolkit, which arrived perfect condition as described. Cardteam had the cheapest selling price that I could find (better than Amazon or any eBay seller I looked at), and... See more

Company replied

Rated 5 out of 5 stars

I have placed a couple of orders now with card team and have always received them precisely when they said I would what more could you ask I was kept informed of progress of my order by email every st... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

297 reviews

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4.2

All reviews

(297)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Shipping was very fast, and the packaging was very good

Thanks!

July 17, 2014
Unprompted review
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Reply from Cardteam

Hi Adam, thanks for your review and thanks for choosing Card Team!

Rated 5 out of 5 stars

Great and Quick Delivery

Bought some cards, not weigh as I pulled 3 EX'S.

Including SR MegaZard X.

Will definitely be buying again soon!

July 13, 2014
Unprompted review
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Reply from Cardteam

Hi Adam, thanks for your review and thanks for choosing Card Team!

Rated 3 out of 5 stars

Quite Good service - But bad packaging

I would say use the company as I was very pleased with service but was also quite disappointed with goods being damaged due to packaging not being adequate.
One does not expect souvenir boxes to arrive with broken corners! Especially when the items are destined to be gifts.

July 12, 2014
Unprompted review
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Reply from Cardteam

Hi Patricia, were sorry to hear that your order did not arrive as expected, we work hard to ensure all orders are packed to high standard. In some circumstances some orders can get a little beaten up whilst being handled by the postal service. We are constantly adapting and improving our packing standards to prevent damage to items whilst in transit for all future orders and have taken your feedback on board.

Rated 5 out of 5 stars

Great Service

Bought a pokemon x and y elite trainer box and I couldnt be happier with it! Great value and got some great pulls.

July 12, 2014
Unprompted review
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Reply from Cardteam

Hi Jordan, thanks for your review and thanks for choosing Card Team!

Rated 2 out of 5 stars

very small goodwill

Paid just under £3 for express shipping, recieved a false dispatch email, nothing from the site to say they were having issues, then as a way of saying sorry for wasting time and money, i get 45p credit off my next purchase. if that ever happens...

July 10, 2014
Unprompted review
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Reply from Cardteam

Hi Paul, thanks for your feedback as we explained we were having issues with our checkout and email systems, consequently this caused a lot of problems and affected a large number of orders over a period of 2-3 days. We do apologise for not keeping you updated and without any hesitation we refunded your shipping costs.

Rated 5 out of 5 stars

Excellent Company

I will defiantly be buying from you again very quick delivery product arrived in excellent condition and was exactly what I wanted.

July 5, 2014
Unprompted review
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Reply from Cardteam

Hi Natasha, thanks for your review and thanks for choosing Card Team!

Rated 5 out of 5 stars

Great service, products & prompt delivery!

All the orders I have made from Card Team have been exactly what you should expect. Fast delivery every time, with no mistakes! Would highly recommend to anyone looking to order.

July 5, 2014
Unprompted review
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Reply from Cardteam

Hi Sam, thanks for your review and thanks for choosing Card Team.

Rated 5 out of 5 stars

Amazing service

Good customer service and fast desptach

July 5, 2014
Unprompted review
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Reply from Cardteam

Hi Phil, thanks for your review!

Rated 5 out of 5 stars

Super fast delivery

Excellent service, Speedy delivery and great products.
I would definitely recommend this site to a friend!

July 5, 2014
Unprompted review
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Reply from Cardteam

Hi Madoka, thanks for your review!

Rated 5 out of 5 stars

Great service!

Have ordered fantasy flight sleeves from Card Team twice now. Both times the orders have arrived promptly with no hassle.

Additionally, the costs for both of these orders were far cheaper than other options and I also found sleeves in stock that I have had real trouble getting anywhere else.

Well worth checking this site out!

July 3, 2014
Unprompted review
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Reply from Cardteam

Hey Andrew, thanks for the great review!

Rated 5 out of 5 stars

Really good services.

Fast delivery, all products were in perfect condition andi would reccomend this site to anyone.

June 28, 2014
Unprompted review
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Reply from Cardteam

Thank you for your review Abitei.

Rated 5 out of 5 stars

Very good web regarding quality and price

Thanks to this website I could find blisters that could not buy in my country. You can also find a variety of Pokémon items at a great price. I'm glad I found this website and to purchase on the web!

June 26, 2014
Unprompted review
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Reply from Cardteam

Hi Pedro,
Thank you for your review and feedback.
We're glad you're happy with our products and service and have credited your account with 100 Card Team Points so that you can put them towards your next purchase to earn more discounts! :)
To find out more about Card Team Points visit http://www.cardteam.co.uk/points

Rated 5 out of 5 stars

Card Team I hated a lot your service!

I hate the service that The Card Team had with the Charizard EX Box because I pre ordered the order a month ago it was released and I had to wait for one and a half month to arrive. I have a YouTube channel and I open pokemon card packs and stuff like that. The service with the Charizard EX Box made me angry but the company is still a really good with low prices and I actually recommended this website to all my friends so they can buy pokemon cards.

June 19, 2014
Unprompted review
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Reply from Cardteam

Thanks for your feedback Michael.

Rated 5 out of 5 stars

Great Service! Fast Delivery!

I ordered 2 POP! Vinyl figures from here, They delivered when they said they were going to and the items were well packaged and arrived in perfect condition, will definitely be ordering from here again!

June 15, 2014
Unprompted review
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Reply from Cardteam

Thank You for your review Mike :)

Rated 5 out of 5 stars

Excellent

Mixed order of themed decks and 5 booster packs. Booster packs had 1 foil and 4 reverse foils, also by chance got the card was hoping for. Great website, free delivery and order came 2 days later. Will definitely use again!

June 14, 2014
Unprompted review
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Reply from Cardteam

Thank You for your review Lewis :)

Rated 5 out of 5 stars

Awsome!!

so I bought this box and I recieved it a week before I actually should have :DDD

June 14, 2014
Unprompted review
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Reply from Cardteam

Thank you for your review

Rated 5 out of 5 stars

Incredible

Service was the best ever , I can't fault it , item was recieved within 1 day of ordering which is great. Plus there prices are the best . This is my new favourite online shop . Another great thing about card team is the reward pints

June 13, 2014
Unprompted review
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Reply from Cardteam

Thank You for your review Nick :)

Rated 1 out of 5 stars

Completely ignored.

I first emailed support with my issue shortly after receipt of product. After 5 days with no response, I opened an official ticket on the website, which was replied to. I was asked for a picture and description of the problem, which I sent back. The problem was never addressed and my ticket was forcefully closed with no response whatsoever. Completely unacceptable and disappointing. I purchased from another seller and will not be returning.

June 12, 2014
Unprompted review
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Reply from Cardteam

Hi Nathan

We replied to your email the following day we returned to the office we are still yet to receive a reply from yourself. Our system also sends you a reminder 3 days after our initial response to notify you that you haven't replied to the ticket and if you wish to keep it open the instructions are provided in the email of how to proceed.

Rated 5 out of 5 stars

Brilliant service.

The service of this company was brilliant I order the items 2 days later they had been delivered to my door with no proplems

June 12, 2014
Unprompted review
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Reply from Cardteam

Thank You for your review Matthew

Rated 5 out of 5 stars

Amazing! So glad I found you

Just received my order and I'm over the moon. Packaged really well and the Pop vinyls arrived in mint condition - a fantastic price too at just over £8 each.
The points system is also a great incentive, thank you.
Will be back soon to order more!

June 9, 2014
Unprompted review
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Reply from Cardteam

Thank You for your review.

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