Care Club Reviews 

The engineer who came and carried out the work was very good explained every step of the work he was doing in terms the every day man could understand.
He explained what and how various stages of our
problems had manifested over the years of use.
Such a good example of true honest professional trades man.

Excellent Plumber.Polite and clean.He explained about the job and was curteous.

the engineer was very good exvlined the proplen and made good

Abdullah was excellent. Very efficient repair. Explained everything carefully and was very polite.

Arrived punctually sorted our boiler problem immediately was very polite and explained what the problem was.

It took a long, long time to get through, but when my call was answered, the matter was resolved quickly with a plumber arriving in less than an hour. Brilliant service from the plumber.

Always a quick response, when we have needed them they have always been there by the next day, their engineers always tell us what the problem is and is usually fixed the same day.

Very good 5star helpful on time and always there repairs are amazing. Nice and helpful staff.would recommend to any one who are looking for a plumber

excellence , although the problem could not be sorted out on the bank holiday ,it was quickly sorted out on the Tuesday , care bear saves me a lot of stress and always delivers the results.

The engineer (Gufraz) called to tell me he was on his way.
He was pleasant, polite, competent and friendly.
My problem was soon resolved to my complete satisfaction and would readily recommed this company to all seeking a trained and expert plumber.

They are lucky I am giving them 2 stars. The Engineer who was very good and the only good bit of the experience,arrived after a four hour and forty minute wait to replace the cold water pipe to our washing machine, it was broken he didn’t have a replacement even after telling customer service that he would need to replace it. They said don’t worry he will have a spare pipe on his van, he then asked me if I knew where he could get one, I didn’t know so he then got. In his van and drove off.
Two hours later he returned and completed the job which took him ten minutes.
All in all about 7 hours total.

A very prompt service. The plumber who came was nice and the job completed.

Rang in the morning for emergency plumbing and engineer arrived same day in under 5 hrs. Problem resolved engineer very helpful and quick also left bathroom clean. After care was good too got a call from office to check i was satisfied and happy with the job. Will hughly recommend

Very prompt - same day! - service. Courteous and efficient engineer. Thank you!

Very friendly & gave good efficient advice

Great service, the plumber was great and good communication.

GOOD:Engineer was friendly and efficient on both boiler services.

BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.

They are expensive and I've found the same policy elsewhere for half the fee.

The plumber was fast,friendly and efficient.Job well done.

The man came quickly to repair the leak,he was very polite and pleasant to deal with.

Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!