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Careington International Corporation Reviews 694

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of the sign-up process and the affordability of the plans, noting significant savings on dental care. Many people appreciate the clear, user-friendly website and the helpfulness of customer service representatives during the application process. However, some customers experienced issues with the subscription process, such as delays in receiving their member ID or unexpected renewals. A few other people also felt that the website could be improved, particularly regarding the immediate availability of member IDs and the functionality across different devices. Additionally, there were occasional concerns about the value of the plan not matching expectations or the customer service being unhelpful with specific inquiries.

What people talk about most

User experience

Consumers generally find the user experience to be positive, especially regarding the ease of use and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers found the sign-up process... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to use, navigate,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable dental care and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found representatives to be... See more

Based on these reviews

Rated 4 out of 5 stars

Website should explain why was application unavailable last night. My assumption was outside of a business hours. The plan starts in first day of current month, which gave me one week to access sin... See more

Company replied

Rated 4 out of 5 stars

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. App... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied


Company details

  1. Dental Insurance Agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 40 years. Today Careington and affiliate companies provide over 30 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

694 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

My experience was great until I checked…

My experience was great until I checked my bank account and Carrington charged me twice. One went through and one is still pending but I don't know why it is even on there . If it goes away I will change my review.

November 12, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Darrin, this is Lindsey from Careington. We thank you for bringing this to our attention and have promptly escalated your review to our Customer CARE team. In order for us to expedite the investigation, please reach out to our contact center manager at (800) 441-0380 ext. 2302 for direct assistance. We appreciate the opportunity to help resolve this.

Rated 4 out of 5 stars

dont sign up if you need it now, try 2-3 days wait

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it if it isn't right away.
Original: When you sign up it takes 2-3 days to get your member id. So if you are having a dental pain problem, what can you do???? wait??? It does not tell you that you can not use the service. In fact, it lies in the review email saying you can call to get the member id when you are waiting. If you call the support, they tell you to wait 1-2 days because it is not in their system. (tried 2 times to call support to get member id)

November 5, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. Thank you for bringing this issue to our attention and we sincerely apologize for the inconvenience it has caused. We are taking this feedback very seriously and have promptly escalated it to our Customer CARE team as well as senior leadership. We’d appreciate the opportunity to investigate this further and work toward making things right. Please reach out to our contact center manager at (800) 441-0380 ext. 2302, and we’ll be glad to assist you directly.

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, and the options are explained well and easy to compare.

October 17, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello! Thanks for the great review. We are happy to hear you were satisfied with our website. We're proud to bring a great user experience for our valued members like you. Have a great day!

Rated 5 out of 5 stars

Easy to sign up

October 7, 2025
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Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you were satisfied with our easy signup process. We're proud to provide quick access to care for our valued members. Have a great day!

Rated 5 out of 5 stars

Easy to use this site

September 28, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi! We are happy to hear you were able to navigate our site. We are happy to provide a great user experience for our valued members. Have a great day!

Rated 4 out of 5 stars

Unclear Application and first day of month, bah

Website should explain why was application unavailable last night. My assumption was outside of a business hours.

The plan starts in first day of current month, which gave me one week to access since I applied at 23th day AND it was kinda urgent, sticky situation [not at emergency point, yet].

September 23, 2025
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Reply from Careington International Corporation

Hello! Thank you for bringing this to our attention. We have passed along your review to our Customer CARE team to investigate.

Rated 5 out of 5 stars

Advisor very responsive and helpful

Advisor very responsive and helpful

September 16, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi! We are thrilled to hear our team was able to help you get access to affordable care for our valued members like you. Thanks for the great review!

Rated 5 out of 5 stars

Very simple to set up .

September 17, 2025
Careington International Corporation logo

Reply from Careington International Corporation

We are happy to hear you were satisfied with our easy signup process. We're proud to provide quick access to care for our valued members. Thanks for the great review!

Rated 5 out of 5 stars

Fast and Helpful

Customer support was very helpful.

September 3, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you were satisfied with our incredible customer service support. We're proud to provide quick access to care for our valued members. Have a great day!

Rated 5 out of 5 stars

Amazing signup experience

Amazing signup experience - easy to understand different plans. Great dentist locator (advanced functionality). Found my (covered) provider and signed up in 5 minutes!

September 5, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you were satisfied with our easy signup process. We're proud to provide quick access to care for our valued members. Have a great day!

Rated 1 out of 5 stars

I had the Carrington 500 plan for years…

I had the Carrington 500 plan for years and it expired and I was trying to renew it. After I renewed it I learned that it no longer had DialCare and the agent me passed me around five times and nobody knew anything about anything and nobody could change it and fix it and then finally they came up with some other plan called plus that now had DialCare but couldn't change it or fix it. I finally cancelled it and to be honest it was unreal. I can only assume it's some sort of reseller scam. And the guy I talk to was just downright stupid

August 30, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We’re truly sorry to hear about your recent renewal experience. Your feedback is very important to us, and we take concerns like yours seriously to ensure we provide superior service for our valued members. We’d appreciate the opportunity to investigate this further and work toward making things right. Please reach out to our contact center manager at (800) 441-0380 ext. 2335, and we’ll be glad to assist you directly and help ensure we get you enrolled in a plan you want with products you love.

Thank you for bringing this to our attention. We value your years as a customer and hope we can make this right.

Rated 5 out of 5 stars

Love the price point and coverage…

Love the price point and coverage options!

August 30, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Harvey! We are thrilled to hear we were able to help you save on the care you needed. Our continued mission is to expand access to affordable care for our valued members like you. Thanks for the great review!

Rated 5 out of 5 stars

Very easy process and understanding

Very easy process and understanding

August 30, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you were satisfied with our easy signup process. We're proud to provide quick access to care for our valued members. Have a great day!

Rated 4 out of 5 stars

A friend was telling me about it …

A friend was telling me about it and work dentist insurance dont give much friend was happy so I figured I'd give it a shout

August 29, 2025
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Reply from Careington International Corporation

Thanks for the review! Careington strives to help customers save on the care they need. Have a great day!

Rated 1 out of 5 stars

renewl without telling any kind of…

renewl without telling any kind of informationn excep deduction from account

April 17, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We’re truly sorry for any confusion regarding your membership renewal. Our goal is always to make sure members feel fully informed and supported, and we have escalated your feedback to our Customer CARE team to investigate. We’d like the chance to review your account details and help make this right. Kindly reach out to our contact center manager at (800) 441-0380 ext. 2335, and we’ll be glad to assist you directly. We thank you for bringing this to our attention as we aim to provide superior service for our valued members.

Rated 5 out of 5 stars

It was so easy to sign up!

It was so easy to sign up!

August 21, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Randy, thanks for the awesome review! We are happy to hear you were satisfied with our easy signup process. We're proud to provide quick access to care for our valued members. Have a great day!

Rated 5 out of 5 stars

Fast and simple.

August 19, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello and thanks for the great review! We are happy to hear you were satisfied with our fast and simple signup process. Have a great day!

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