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Careington International Corporation Reviews 694

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of the sign-up process and the affordability of the plans, noting significant savings on dental care. Many people appreciate the clear, user-friendly website and the helpfulness of customer service representatives during the application process. However, some customers experienced issues with the subscription process, such as delays in receiving their member ID or unexpected renewals. A few other people also felt that the website could be improved, particularly regarding the immediate availability of member IDs and the functionality across different devices. Additionally, there were occasional concerns about the value of the plan not matching expectations or the customer service being unhelpful with specific inquiries.

What people talk about most

User experience

Consumers generally find the user experience to be positive, especially regarding the ease of use and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers found the sign-up process... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to use, navigate,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable dental care and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found representatives to be... See more

Based on these reviews

Rated 4 out of 5 stars

Website should explain why was application unavailable last night. My assumption was outside of a business hours. The plan starts in first day of current month, which gave me one week to access sin... See more

Company replied

Rated 4 out of 5 stars

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. App... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied


Company details

  1. Dental Insurance Agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 40 years. Today Careington and affiliate companies provide over 30 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

694 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

After receiving information about your…

After receiving information about your plan from my dentist, the process was very easy to apply for and able to benefit from it within a couple days!

August 1, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello! Thanks for the great review! We are happy to hear you were satisfied with our easy signup process as well as save on the care you needed. Have a great day!

Rated 5 out of 5 stars

Customer Service Mia was outstanding

Customer Service Mia was outstanding. Professional, polite, very responsive.

August 12, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Richard. Thanks for the great review! We are happy to hear you received outstanding customer service from our representative, Mia. We always strive to provide superior customer service.

Rated 1 out of 5 stars

Very unfriendly representative & not…

Very unfriendly representatives & not interested in talking or helping!!!! They are RUDE

August 11, 2025
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Reply from Careington International Corporation

Hello Annette, this is Lindsey from Careington. We’re truly sorry to hear about your experience and that you did not feel supported by our team. Providing friendly and helpful service for our valued members is a top priority for us, and we thank you for bringing this to our attention. We will use your feedback to address and investigate this internally to ensure a better experience moving forward. We’d appreciate the opportunity to make things right and kindly request that you reach out to our contact center manager at (800) 441-0380 ext. 2335 with your name and member information. They will be on standby to personally assist you.

Rated 5 out of 5 stars

Selection and sign up process was easy…

Selection and sign up process was easy and not time consuming.

August 7, 2025
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Reply from Careington International Corporation

Hello Shannon! Thank you so much for the great review! We are happy to hear you were satisfied with our easy signup process. Have a great day!

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hi Walter, thanks for the great review! We are happy to hear you were satisfied with our effortless and efficient process. Have a great day!

Rated 5 out of 5 stars

The ease of sign up

July 30, 2025
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Reply from Careington International Corporation

Hello! Thank you for the awesome review! We're proud to provide quick and easy access to care for our valued members. Have a wonderful day!

Rated 5 out of 5 stars

😁😁😁😁

I was surprised that your company existed and that I was able to sign up right away! It eased my mind and was happy u guys were available!

July 8, 2025
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Reply from Careington International Corporation

Hi Calvin, thanks for the great review! We are happy to hear you were satisfied with our easy signup process. Have a great day!

Rated 1 out of 5 stars

Interface is unprofessional hard to…

Interface is unprofessional hard to read. Makes me think you’re not legit.

July 28, 2025
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Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We’re sorry to hear about your experience as delivering exceptional service is always our top priority. For over 45 years, Careington has proudly provided millions of members with access to dental savings, health and wellness products – we hope that legacy offers some reassurance. If you need further assistance, please contact our Customer CARE team at 1-800-290-0523. We appreciate your feedback as it helps us continue improving our services for all our valued members.

Rated 5 out of 5 stars

I was hesitant at first to buy the…

I was hesitant at first to buy the Careington plan because I didn’t fully believe it would work. But I decided to give it a try—and I’m so glad I did! When I went to the clinic, they were familiar with the plan and accepted it without any issues.

Without the plan, my treatment would have cost around $2,000. But thanks to this miracle plan, I only paid $586. That’s a huge saving!
Also, their customer service was very helpful
I highly recommend this plan, especially if you’re uninsured. It really helped me, and it could help you too.

July 22, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Ribka! We are thrilled to hear we were able to help you save on the care you needed. Our continued mission is to expand access to affordable care for our valued members like you. Thanks for the great review!

Rated 5 out of 5 stars

Simple process, effective coverage

The application process was simple and quick. I already received a revised estimate from my dentist acknowledging the discount benefit and it has made a significant difference in the cost of my work.

July 17, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you that you love our easy signup process. We're proud to provide our valued members affordable care. Have a great day!

Rated 5 out of 5 stars

I was helped alot with the discounts…

I was helped alot with the discounts abd the dentist did not hesitate to use it.

July 18, 2025
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Reply from Careington International Corporation

Hello! Thank you for the great review. We strive to provide deep discounts accepted by a nationwide network of top-quality providers. Have a great day!

Rated 2 out of 5 stars

very hard to get information via phone…

very hard to get information via phone on plan and then to get signed up

July 21, 2025
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Reply from Careington International Corporation

Thank you for your feedback. We're sorry to hear that your recent experience when calling us did not meet expectations. Our Customer CARE team is dedicated to providing clear, effective information about our savings plans and making the sign-up process as smooth as possible. We would appreciate the opportunity to make things right. Please don’t hesitate to reach out to our Contact Center Manager directly at (469) 453-6843 with your name and member information, and they will be ready to assist you directly and ensure your concerns are addressed. Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

great coverage!

very simple

July 16, 2025
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Reply from Careington International Corporation

Hello Elaine! Thanks for the review! We are happy to hear you were satisfied with our simple signup process. We're are thrilled to help you save on care in the future. Have a great day!

Rated 5 out of 5 stars

so far so good

so far so good! Just signed up and haven’t used this yet but hoping for the best!

July 13, 2025
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Reply from Careington International Corporation

Hello! Thanks for the great review! We are happy to hear you were satisfied with our easy signup process. Have a great day!

Rated 5 out of 5 stars

nice website

nice website, very easy to understand, and navigate

June 30, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi there, thanks so much for the great review! We strive to provide a seamless user experience to help our valued members like you get easy access to savings on care. Have a great day!

Rated 1 out of 5 stars

Do NOT purchase Careington - awful CS reps!

I came back to become a member Oct 2024 then wasn't sure what kind of discounted plan they put me didn't want to argue. The only thing I didn't like they charge you fee to become member; as well as, their customer service is awful when called up on a BIN and PCN number told by pharmacy to get from Careington. This CS rep had a thick accent wasn't sure what she said assuming this is not part of their plan then asked or I said something to her; then she didn't respond anymore, like kept me hanging in the dark. This is not acceptable from Careington to do that to customers.

June 25, 2025
Unprompted review
Careington International Corporation logo

Reply from Careington International Corporation

Hi, this is Stacey from Careington. Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. Your concerns about the membership fees and the interaction with our customer service team are very important to us. We strive to provide a consistently high level of service and overall member satisfaction. We’d sincerely appreciate the opportunity to make things right. Please reach out to our Contact Center Manager directly at (800) 441-0380 ext. 2335 with your name and member information, and we’ll ensure your questions are handled promptly and thoroughly.

Rated 5 out of 5 stars

Great I love it ready to use it

Great I love it ready to use it

June 26, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you that you love our easy signup process. We're proud to provide our valued members affordable care. Have a great day!

Rated 5 out of 5 stars

Very easy and straight forward

Very easy and straight forward

June 9, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi there, thanks so much for the great review! We strive to provide a seamless user experience to help our valued members like you get easy access to savings on care. Have a great day!

Rated 1 out of 5 stars

I couldn't call any of the numbers…

I couldn't call any of the numbers listed. I am already a member and wasn't told that it expired in April. Why wasn't I notified?

June 11, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello Teresa, this is Lindsey from Careington. Thank you bringing this issue to our attention, and we apologize for the inconvenience you’ve faced. Your review has been escalated to our Customer CARE team who will help investigate your situation. In the meantime, we kindly request that you reach out to our contact center manager at (800) 441-0380 ext. 2335 with your name and member information. They will be on standby to personally assist you. At Careington, we are always striving to provide superior service for our valued members through our dedicated customer support lines. Your feedback helps us improve, and we appreciate the opportunity to help make it right.

Rated 5 out of 5 stars

It worked

It worked - got 70% discount for a regular filling- not sure about more expensive procedures

June 8, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello Ann, thanks so much for the great review! We strive to provide a seamless user experience to help our valued members like you get easy access to savings on care. Have a great day!

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