Carers Card UK Reviews 

521
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise how incredibly simple the application process is and how helpful the various discounts are for managing daily shopping and family outings. People also appreciate having a convenient and reliable form of identification that easily provides access to numerous community events, local attractions, and essential support services. Some reviewers were not happy with certain discounts, mentioning that similar or better offers could easily be found elsewhere or that some promoted items were of lower quality. Others noted that specific promotional deals did not always meet their expectations or provide the exclusive value they anticipated.

What people talk about most

Discount

Consumers find discount to be a major benefit, with reviewers praising the fantastic savings on food... See more

User experience

Clients share positive opinions on user experience, noting that the application process is quick,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful support, valuable... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the benefits and... See more

Value for money

Customers had positive experiences with value for money, highlighting fantastic discounts on shopping, day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This card brings a little light to otherwise dark days of exhaustion and frustration! I've used it to buy reduced price gift cards to treat myself to a coffee, or a few naughty extras when doing the g... See more

Rated 5 out of 5 stars

Carers Card UK has opened up a whole new world for me. Wonderful discounts and a way to connect with other carers. Asking questions and sharing experiences with those who understand the day to day cha... See more

Rated 5 out of 5 stars

More than a members card. It's a lifeline for support, helping you to plan for eventuality, encouraging self care, letting you know who can help and advice on planning for retirement. I'll be recove... See more

Rated 5 out of 5 stars

I’m so pleased to have my carers card. I took my son swimming and now I can show them this card and my details without taking lots of paperwork with me. I’m excited to use discounts and also apply for... See more


Company details

Written by the company

Carers Card UK provides an official ID card and support platform for carers across the UK — recognising the vital role carers play every day. Our card helps carers easily identify themselves in situations where reassurance, access, or support is needed. Alongside this, members gain access to a range of practical benefits including discounted e-gift cards, exclusive offers, wellbeing support, and tools through our app. We support both unpaid and paid carers, including parents caring for children with additional needs. We are committed to continually improving our service and listening to feedback from our members.


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(521)

520 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friends recommendation

I was recommended this and it is fabulous. Easy to get started and easy to follow for discounts. It is lovely to get rewarded for what we do being a carer and that we are recognised. A truly wonderful gift. Thank you so much ☺️

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Fantastic card ,exceptional customer service, the best carer card you can have,also lots off offers on the app to its honour to join the community, makes diffrence if you care for some one.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Carers card is really helpful and a…

Carers card is really helpful and a great thing to have being a carer where you can get se great discounts but also speak to other carers who are in the same position as you and can help you with things and you can help them if they need help

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

Always there to help carers

Always there to help carers there website is one of the best keeping you i
Updated lovley coffee mornings to meet people in the same situation as yourself talking is great need any help they are only a phone call away so pleased I joined would highly recommend 😀

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

This company is brilliant

This company is brilliant. I can get help to take my family on days out can get discounts on clothing for my child who struggles with different clothes get updates for everything that’s happening for carers and much more having a carers card helps me so much

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

The discounts are great

The discounts are great. Really helpful. Especially when you need dressings and things like that which can be so expensive, it can save you a lot. Also the fact that I know i have support for me on hand if I need it. Its not just about the person I care for. Us carers need support too x

June 13, 2026
Unprompted review
Rated 4 out of 5 stars

Discounts

I like the opportunity I can use some discounts. Taking care of someone with high needs isn't easy and it cost a lot to support our loving one.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very straightforward to sign up

Very straightforward to sign up , everything explained clearly. Once the card arrived I activated it via the app and I now have access to fantastic saving and lots of freebies..plus community support thank you carer card!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Its not just because of its great…

Its not just because of its great discounts, offers, features.. its the support that you can get with it. I like this as you can reach out for help. I love the feature, stories etc. Im very pleased.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good support

Didn't know about this card until a friend told me. Very easy to set up with the right paperwork. So its can't be used by none carers.
Can take my mum places for days out and gets discount. Very happy mother.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

So quick and easy

Was straight forward to sign up answered a few questions put your emergency contact details in and your i.d card comes in the post. I received mine today and have already started getting discounts think its great as a career to get something when like me you cannot get a blue light card. Only took 5 minutes to register for the card and only took me about 5 seconds to get my fist discount was great. Absolutely 5* would recommend

June 4, 2026
Unprompted review

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