Carers Card UK Reviews 

521
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise how incredibly simple the application process is and how helpful the various discounts are for managing daily shopping and family outings. People also appreciate having a convenient and reliable form of identification that easily provides access to numerous community events, local attractions, and essential support services. Some reviewers were not happy with certain discounts, mentioning that similar or better offers could easily be found elsewhere or that some promoted items were of lower quality. Others noted that specific promotional deals did not always meet their expectations or provide the exclusive value they anticipated.

What people talk about most

Discount

Consumers find discount to be a major benefit, with reviewers praising the fantastic savings on food... See more

User experience

Clients share positive opinions on user experience, noting that the application process is quick,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful support, valuable... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the benefits and... See more

Value for money

Customers had positive experiences with value for money, highlighting fantastic discounts on shopping, day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This card brings a little light to otherwise dark days of exhaustion and frustration! I've used it to buy reduced price gift cards to treat myself to a coffee, or a few naughty extras when doing the g... See more

Rated 5 out of 5 stars

Carers Card UK has opened up a whole new world for me. Wonderful discounts and a way to connect with other carers. Asking questions and sharing experiences with those who understand the day to day cha... See more

Rated 5 out of 5 stars

More than a members card. It's a lifeline for support, helping you to plan for eventuality, encouraging self care, letting you know who can help and advice on planning for retirement. I'll be recove... See more

Rated 5 out of 5 stars

I’m so pleased to have my carers card. I took my son swimming and now I can show them this card and my details without taking lots of paperwork with me. I’m excited to use discounts and also apply for... See more


Company details

Written by the company

Carers Card UK provides an official ID card and support platform for carers across the UK — recognising the vital role carers play every day. Our card helps carers easily identify themselves in situations where reassurance, access, or support is needed. Alongside this, members gain access to a range of practical benefits including discounted e-gift cards, exclusive offers, wellbeing support, and tools through our app. We support both unpaid and paid carers, including parents caring for children with additional needs. We are committed to continually improving our service and listening to feedback from our members.


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(521)

520 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free…

So easy to apply for and it’s so hassle free as no longer need to carry letters etc and the deals you can get and the discounts well worth it

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Carers Card

Since i have had the carers card, i have it on an app as well as on my pc. Its amazing how much a card like this can help with the little things in life to give a carer some treats, chats, forums, advice, and much more on offer. And it only takes 5 minutes to sign up. Im thankful for my carers card as having it on my phone means im never without it. I love the news letters, emails and stories from other carers . Thank you to the creators for making all this possible. :-))

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Having the carer's card has been a great improvement to our lives. …

Having the carer's card has been fantastic, it has helped us so much with cutting costs on certain purchases, making it possible to take my wife to events and things like national trust places where the carer can get in free and also certain free parking areas. This card has certainly made a difference to us, thank you for your organisation for supplying this card and for the support it gives us.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate what's carers uk card…

I appreciate what's carers uk card offers.
Not only things for the person who is cared for but also health and wellbeing for the carer.
There are great discounts on things.
And I have recently purchased, at a great discount, a large much needed item. And it is well appreciated. Along with all the help for us carers, it makes us feel seen.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I care for my elderly mother who is…

I care for my elderly mother who is becoming more frail, and the carers card has so much to offer, the support and advice is so helpful and reassuring that you do not feel your on your own. Obviously all the discounts and freebie’s are an added bonus.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great help

I recently received my card and have already saved money in several different places. The app also puts you in touch with support groups and other people in the same situation

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

A card that is very useful for carers…

A card that is very useful for carers and the people that they care for .it is fantastic for id as well as proof of those they care for.it great value at £8 for 2 years and has great discounts and services as well as advice and supports for all involved
Would highly recommend this service .Fantastic connection in the event of an emergency that the services know to help look after and support the person they care for as well the carer

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and my card came quite…

Great service and my card came quite quickly. They have loads to offer and so many discounts to choose from. This will be great for my autistic son to enjoy as we can do loads of things together. Thank you so much for opening many adventures for us to enjoy. Application was easy and they gave great service. This truly is a game changer for us to enjoy.

May 21, 2026
Unprompted review
Rated 4 out of 5 stars

Carers Card

I gifted a carers card to my Father who cares full time for my Mum. Had problems registering him and initially not easy to contact someone for help but after a few emails someone from carers card did contact us and soon the problem got resolved. Dad is now looking forward to receiving his card. Many thanks

May 18, 2026
Unprompted review
Carers Card UK logo

Reply from Carers Card UK

Thank you. I can confirm that we received your email yesterday and that we've sent a reply. Please let me know if you've not received it.

Rated 5 out of 5 stars

A great facility

I feel so lucky to have discovered the Carers Card organisation. Having the ID card which is verified is a great help in many ways. Their discount offers can be helpful and the support if required is a great comfort. Great to have without any 'strings attached'. Keep up the good work.

July 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look