Carglass Reviews 

2,175
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

My car front window was replaced. After two days a crack appeared in the bottom corner, it started from the border, no sign of any impact. Called the helpdesk, they said it was still under guarantee a... See more

Company replied

Rated 5 out of 5 stars

Carglass never fails in the quality of their service. The reception person speaks very good English so it was really convenient for me. The sms notification was also very helpful to remind me about my... See more

Rated 5 out of 5 stars

Easy to book, fast to get an appointment in a convenient location. Quality of the repair was very good. Friendly, professional and efficient employees, both on the phone and in the garage. Could not a... See more

Rated 5 out of 5 stars

Vitre fracturée en France, prise en charge par Carglass Belgique, France et International excellente! Plexi temporaire en France et vitre placée en Belgique. Top!

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4.0

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(2,175)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and kind service

Great and kind service, the repair was done ahead of time, which I was notified by text message, I really recommend, in particular to those insured in insurance companies that have a contract with Carglass. I recommend

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Carglass has the best service

Carglass has the best service. Fast, professional and easy ! No talk, only actions. That’s what i like.
I called them to make an appointment, they responded super fast. The appointment was made the same day for a temporary window, like literally 30minutes after.
7 days after i had my real appointment for my real window. I come, they repair, they explained what has been changed and how they did it, like i said, no talk and only actions ! Their customer support and employees are really good and kind and respectful. Thank you for this service !

March 31, 2022
Unprompted review
Rated 3 out of 5 stars

Verplichte touch point cleaning is een ripoff

Verplichte touch point cleaning is een platte truuk van de foor om kosten op te drijven.

October 29, 2021
Unprompted review
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Reply from Carglass

Beste meneer Bauwens
Sinds de heropstart na de lockdown ten gevolge van Covid-19 zijn er extra maatregelen bepaald binnen de automobielsector. Hierdoor zijn we verplicht om extra veiligheid voor u en onze medewerkers in te bouwen.
Alle oppervlakken waarmee een van onze collega's in aanraking kwam worden grondig ontsmet. Hierbij horen dus de contactpunten van de wagen ,maar eveneens de sleutels en de boorddocumenten. Hiervoor rekenen we effectief een extra kost aan omdat we ervan overtuigd zijn dat u als klant op die manier met een gerust hart kan vertrekken en in alle veiligheid opnieuw de baan op kan.
We danken u voor uw begrip
Vriendelijke groet
Veerle

Rated 5 out of 5 stars

Recomanded

Thank you for your service. Very friendly stuff, work done in time, while waiting I got a bike to go to town and back to di some personal calls. Vrey good service.

September 29, 2021
Unprompted review
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