Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good experience - have used them for a few years - way cheaper than paying a day rate with the car rental companies and if you get an aggressive company which seeks to gouge you on "damage on... See more
Company replied
Very straight forward process. When adding family members, however, you should specify if this should include the requestor too. Adding details at the end doesn't confirm who is covered by the insura... See more
Company replied
Sorting out cover online was straightforward. The price appeared competitive. Eversure settled a small holiday scratch claim without hassle a few years ago so I'm pleased to continue securing peac... See more
Company replied
Company details
About Eversure Car Hire Excess Insurance
Written by the company
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4.7
Excellent
928 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Eversure Car Hire Excess Insurance
Hi,
We’re really pleased to hear that your experience has been quick, simple, and reliable.
Kind regards,
Anna
It was easy to use
May 17, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Adrian,
We're glad you found the Eversure website easy to use. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Phil,
Thank you for your feedback! We’re really pleased to hear that you found our customer service good and straightforward.
Kind regards,
Anna
Easy and straightforward website to do…
Easy and straightforward website to do bookkeeping and competitive pricing
May 13, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Una,
We’re really pleased to hear that you found the website easy and straightforward to use, and that our pricing felt competitive.
Kind regards,
Anna
Easy and quick to get quote and cover
May 19, 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
We're glad our quote and cover process was easy and quick. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Lynne,
We’re really pleased to hear that you found the process of sorting your excess insurance quick and easy.
Kind regards,
Anna
very easy to use.
May 18, 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
We're glad you found the Eversure website easy to use. Thank you for your positive review.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Alie,
Thank you for your feedback! We’re really pleased to hear that you found it easy to book your excess insurance online with Eversure.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Ronnie,
We're happy to hear you found your renewal quote was favourable and the process was simple. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Graham,
We’re really pleased to hear that you found it simple to use and that the cover stands out for you.
Kind regards,
Anna
Eversure Car Hire Excess Insurance
Easy to take out; attractive price and policy seems to cover most bases.
Online payment and completion relatively easy.
May 18, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Mr Henderson,
We're glad to hear you found the process of taking out an excess insurance policy with Eversure easy and the pricing of our policies attractive.
Kind regards,
Anna
Great firm to deal with
May 18, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Brian,
We're happy to hear that you had a great experience with us.
Kind regards,
Anna
The excess on policy abroad very…
The excess on policy abroad very difficult so it is easy to cover yourself by taking out an eversure policy very simple to do.excellent
May 17, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Godon,
Thank you for your feedback. We’re happy to hear you found our cover simple and good value when travelling abroad.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Kevin,
Thank you for your feedback. We’re happy to hear you found our cover good value and appreciated the renewal benefits.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Peter,
We're happy to hear you found it easy to take out a car hire excess insurance policy with Eversure.
Kind regards,
Anna
Good value excess insurance cover.
Easy to use website and good price for insurance cover
May 13, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Richard,
Thank you for your feedback. We’re pleased to hear you found the Eversure website easy to use and the cover good value.
Kind regards,
Anna
Good site.
Easy to do. Site was simple to use and explained everything well. Good competitive pricing.
May 15, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Mrs Gibson,
Thanks for your review. We’re glad you found the website easy to navigate, the information clear, and the pricing competitive.
Kind regards,
Anna
Great price and quick to arrange...
...I arranged the cover in about 5 minutes and paid around £66 for an annual policy which i thought was excellent! Would recommend them because of this.
May 15, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Duncan,
Thanks for your review. We’re glad you found the process quick and easy, and that the cover offered great value. We really appreciate your recommendation.
Kind regards,
Anna
Slick and great value
Slick buying process and great price for annual car excess insurance
May 15, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Andy,
We're glad you found our buying process slick and the price great. Thank you for your positive feedback!
Kind regards,
Anna
Good Policy but Payment Issues Online
I tried to pay when ordering online but it kept refusing my card. I think it is because they have an unusual way of recording address. Now had five emails - just hope I haven't been charged five times!! They were great when had a claim when used them previously.
May 9, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Tony,
Thank you for sharing your feedback. We’re sorry to hear you experienced difficulty when trying to make payment online - we understand how frustrating that can be.
Please be reassured that if multiple payment attempts were unsuccessful, duplicate charges would not be taken. If you’d like us to check this for you, please feel free to get in touch and our team will be happy to help.
We’re pleased to hear that your previous claim experience was a positive one, and we really appreciate you continuing to choose us.
Kind regards,
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.