Eversure Car Hire Excess Insurance Reviews 928

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its user-friendly experience, competitive pricing, and straightforward website. Many people found the process of obtaining coverage to be quick and easy, appreciating the value for money and the peace of mind it provides. While the majority of consumers are satisfied with the claims process, describing it as hassle-free and professionally handled, some people noted that they haven't yet needed to make a claim and are reserving judgment. A few other people also felt that the website could benefit from expanded functionality, such as including payment methods and claim processes, and some encountered minor technical issues during their experience.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Price

Consumers find price to be positive, often describing it as excellent, attractive, and competitive. Many... See more

Website

Users describe positive interactions with the website, finding it easy to use and navigate for booking and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and ease of the... See more

Claim

Clients share ambiguous opinions on claim experiences. Many reviewers express satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more

Company replied

Rated 5 out of 5 stars

Really good experience - have used them for a few years - way cheaper than paying a day rate with the car rental companies and if you get an aggressive company which seeks to gouge you on "damage on... See more

Company replied

Rated 5 out of 5 stars

Very straight forward process. When adding family members, however, you should specify if this should include the requestor too. Adding details at the end doesn't confirm who is covered by the insura... See more

Company replied

Rated 5 out of 5 stars

Sorting out cover online was straightforward. The price appeared competitive. Eversure settled a small holiday scratch claim without hassle a few years ago so I'm pleased to continue securing peac... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Eversure Car Hire Excess Insurance

Written by the company

When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.

With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.


Contact info

Eversure Car Hire Excess Insurance

Peace of mind when hiring a car with car hire excess insurance!

4.7

Excellent

TrustScore 4.5 out of 5

928 reviews

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Rated 5 out of 5 stars

I've always used Eversure theatre car…

I've always used Eversure theatre car hire excess. Easy to request online and much cheaper than other firms.

May 14, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

Thank you for your feedback. We’re pleased to hear you’ve continued to choose Eversure and that you find the process easy and good value compared with other options.

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We are so glad you found the service on the Eversure website easy and hassle-free. Thank you for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy to navigate and select…

Quick and easy to navigate and select the product we neeeded.

May 10, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Brian,

We're happy to hear you found it easy to navigate and select the product you needed. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use

Easy to use - just like their van cover - excellent value.

May 13, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jethro,

Thanks for your review. We’re glad you found our cover easy to use and good value, and it’s great to hear you’ve had a similar experience with our van cover.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick & Informative...

Quick & Informative...

May 11, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi David,

We're happy to hear you found the Eversure website quick to use and informative.

Kind regards,

Anna

Rated 3 out of 5 stars

auto renew costlier than manual

I was sent an auto renew notice for my car hire excess insurance. The cost for my full year had gone up slightly like last years did. Again, like last year, I checked out the price of a new policy and again, like last year, it was less expensive than the renewal quote with the added advantage that I could ‘delay’ the start of the policy a month or so as I’m not going away until a month after the renewal date.
Hmm. I thought that new customers were now not allowed to get better deals than loyal renewers?!?

May 8, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi there,

Thank you for taking the time to leave a review. We are sorry to hear you are unhappy.

We can see the new quote was obtained through MSE, which is a comparison site. Unfortunately, any discounts applied through comparison sites are outside of our control.

Our renewal offer does include an internal discount, making the policy cheaper than a new business quote obtained directly through our website.

Kind regards,

Chloe

Rated 5 out of 5 stars

Easy to secure peace of mind

Sorting out cover online was straightforward. The price appeared competitive. Eversure settled a small holiday scratch claim without hassle a few years ago so I'm pleased to continue securing peace of mind with a responsible company.

May 11, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Richard,

Thank you for sharing your experience. We’re pleased to hear you found it easy to arrange your cover and that it continues to offer peace of mind at a competitive price. It’s also great to know your previous claim was handled smoothly, giving you the confidence to return to us. We really appreciate your continued trust.

Kind regards,

Anna

Rated 5 out of 5 stars

CDW insurance

I have used eversure for quite a few years for CDW Insurance. Ive made a couple of claims that were settled quickly and without argument. The process was easy and quick.

May 8, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Martyn,

We're happy to hear that our CDW cover has served you well over the years. It's great to know that your claims were settled quickly and easily. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Perfect product

Quick, easy and perfect service.

May 10, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Oscar,

We're happy to hear that you had a good experience with our quick and easy website. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Clear information

Clear information. Easy to access. Competitive rates.

May 9, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Alec,

We're happy to hear that you found the information on our website clear and accessible, and our rates competitive. Thank you for your feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

A straight forward site and process to…

A straight forward site and process to get insured against excess payment and other sundry items. It did not automatically pick up the MSE discount code the first time I tried to pursue a quote, which is why I docked a star on the rating.

May 10, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Mark,

Thank you for taking the time to share your feedback. We’re pleased to hear you found the website and sign‑up process straightforward and that the cover met your needs. We’re sorry to hear the MSE discount code wasn’t picked up automatically on your first quote, and we appreciate you highlighting this.

Kind regards,

Anna

Rated 5 out of 5 stars

Website is quick and simple to use

Website is quick and simple to use. Just what you want!

May 10, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

Thanks for your review. We’re really pleased to hear you found the website quick and easy to use.

Kind regards,

Anna

Rated 5 out of 5 stars

easy and quick

May 8, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi James,

It's great to hear you found the Eversure website easy and quick to use!

Kind regards,

Anna

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very small increase which you expect annually

May 10, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Martina ,

Thank you for sharing your experience. We’re pleased to hear your claim was settled quickly and that the renewal remained reasonable. We appreciate your recommendation.

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're happy to hear that arranging your car hire excess insurance with Eversure was easy. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy and efficient.

Very easy and efficient.

May 5, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Emer,

We're happy to hear that you found our services easy and efficient. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

A very straightforward experience.

In terms of purchasing the policy via the website - the prices are very competitive - it is clearly laid out as to what is included and what isn't. And finally it was a straightforward non-intrusive process to fill in the forms - quick and easy.

May 9, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're happy to hear that you found our policy prices competitive and the website easy to navigate. We appreciate your feedback regarding the straightforward process of filling in the forms. Thank you for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

Good knowing that we were insured with…

Good knowing that we were insured with Eversure.

March 25, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Mark,

We're happy to hear that you felt secure with Eversure car hire excess insurance. Thank you for sharing your positive experience with us.

Kind regards,

Anna

Rated 5 out of 5 stars

Very and quick too do

Very and quick too do , perfect for what we needed .

May 6, 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Chris,

We are happy to hear that our service was quick and perfect for your needs. Thank you for your positive feedback.

Kind regards,

Anna

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