Carlton Kitchen Reviews 

52
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great local business. I would highly recommend the Chocolate Orange brownie. The tiffin was also good! 👌🏻

Company replied

Rated 4 out of 5 stars

The hot chocolate bombs were soo good! We enjoyed them very much. However, the bottom was always so thick with chocolate no matter how hot the milk was or how much we stirred but maybe it was somethin... See more

Company replied

Rated 5 out of 5 stars

Great product and all recipients were exited to try their hot chocolate bombs. I feel a label with the following heading like Hot chocolate Bomb and some basic instructions ie place me in a mug and ad... See more

Company replied

Rated 5 out of 5 stars

Yet again consistently gorgeous cookies from The Carlton Kitchen. My friends & family always enjoy receiving them on birthdays, at Easter or Christmas. They’re a lovely gift - wish someone would send... See more

Company replied

Company details

  1. Food Manufacturer
  2. Chocolate Shop
  3. Cookie Shop

Written by the company

A small family-run business specialising in hand-made cookies, hot chocolate bombs, cupcakes and sweet treats, using only the finest ingredients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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No recent history of asking for reviews

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4.8

All reviews

(52)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, look and taste amazing.

December 6, 2021
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Reply from Carlton Kitchen

Brilliant, thank you, pleased you like your cookies x

Rated 5 out of 5 stars

Fantastic service and delicious…

Fantastic service and delicious cookies! They were for my daughter's birthday who is away at uni, they certainly made her smile! 😃Thank you 🥰

November 10, 2021
Unprompted review
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Reply from Carlton Kitchen

Thank you, it was a pleasure, pleased she loved them.x

Rated 5 out of 5 stars

AMAZING TANTALISING TASTES

I have now purchased several delicious goodies from here and I cant recommend them highly enough. I gave a description of what I would like and the end results were even better than I could ever have imagined. And the packaging is just perfect and even offer single use cupcake holders.
Just amazingingly delicious and creative - cant wait for the next mouthwatering order thankyou x

May 7, 2021
Unprompted review
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Reply from Carlton Kitchen

Thank you so much for a lovely review, really pleased you have been happy with your purchases, I look forward to working with you again.

Rated 5 out of 5 stars

Easter Biscuits

Bought for a gift for Easter instead of eggs they were delighted with the biscuits

April 3, 2021
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Reply from Carlton Kitchen

Thank you, pleased they were well received.

Rated 5 out of 5 stars

Gorgeous Carlton cookies

Yet again consistently gorgeous cookies from The Carlton Kitchen. My friends & family always enjoy receiving them on birthdays, at Easter or Christmas. They’re a lovely gift - wish someone would send me some 🤞.

March 31, 2021
Unprompted review
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Reply from Carlton Kitchen

Thank you Vicky for a great review, much appreciated x

Rated 5 out of 5 stars

Mother’s Day cookies

I bought cookies for a Mother’s Day present which was delivered on time and my mom absolutely loved them.
She said they were in a lovely presentation tin and tasted delicious. Thank you for making a remote Mother’s Day special.
I will definitely recommend and I will definitely be ordering again.

March 21, 2021
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Reply from Carlton Kitchen

Thank you for a great review.

Rated 5 out of 5 stars

Lovely gift idea

Thought I’d ordered a little late for Mother’s Day but took a chance and the biscuits arrived a few days before, beautifully packaged and in perfect condition.
My Mum said they were delicious!
Would definitely order again.

March 21, 2021
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Reply from Carlton Kitchen

Thats great thank, pleased your mum loved them.

Rated 5 out of 5 stars

Excellent

Had a few deliveries and all been superb, will order many more! Especially the caramel slice one of the best I’ve ever had

March 13, 2021
Unprompted review
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Reply from Carlton Kitchen

Thank you, really pleased you like our products especially the Millionaires shortbread, lovely meeting you yesterday.

Rated 5 out of 5 stars

Bespoke gift

Just received the most beautiful box of cookies to celebrate our engagement. Almost too good to eat!

March 11, 2021
Unprompted review
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Reply from Carlton Kitchen

Thank you, really pleased you love them, congratulations on your engagement.

Rated 4 out of 5 stars

The hot chocolate bombs were soo good

The hot chocolate bombs were soo good! We enjoyed them very much. However, the bottom was always so thick with chocolate no matter how hot the milk was or how much we stirred but maybe it was something we done.

February 10, 2021
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Reply from Carlton Kitchen

Thank you for your review, pleased you enjoyed them very much, regarding the bottom of the Choc Bombs. the chocolate does produce a thicker bottom due to how they are made. We advise that the milk is piping hot and stirred thoroughly so the chocolate melts. We find people love the chocolate at the bottom of the mug as it can be eaten with a spoon if desired, this adds to the chocolate experience.

Rated 5 out of 5 stars

Fab ul ous daaarrling

Fabulous cakes, fabulous chocolates, fabulous cookies, what more can I say. Service was excellent, deliveries prompt and packaged so carefully. I wouldn't entertain anyone else. Thank you Donna ❣️

February 8, 2021
Unprompted review
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Reply from Carlton Kitchen

Thank you, much appreciated.

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