Carlton Kitchen Reviews 

52
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great local business. I would highly recommend the Chocolate Orange brownie. The tiffin was also good! 👌🏻

Company replied

Rated 4 out of 5 stars

The hot chocolate bombs were soo good! We enjoyed them very much. However, the bottom was always so thick with chocolate no matter how hot the milk was or how much we stirred but maybe it was somethin... See more

Company replied

Rated 5 out of 5 stars

Great product and all recipients were exited to try their hot chocolate bombs. I feel a label with the following heading like Hot chocolate Bomb and some basic instructions ie place me in a mug and ad... See more

Company replied

Rated 5 out of 5 stars

Yet again consistently gorgeous cookies from The Carlton Kitchen. My friends & family always enjoy receiving them on birthdays, at Easter or Christmas. They’re a lovely gift - wish someone would send... See more

Company replied

Company details

  1. Food Manufacturer
  2. Chocolate Shop
  3. Cookie Shop

Written by the company

A small family-run business specialising in hand-made cookies, hot chocolate bombs, cupcakes and sweet treats, using only the finest ingredients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(52)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hot chocolate Bomb

Great product and all recipients were exited to try their hot chocolate bombs. I feel a label with the following heading like Hot chocolate Bomb and some basic instructions ie place me in a mug and add hot milk and watch me explode! on the plastic packaging would be a good addition. As I added a label with the above as it was not straight away obvious what they were. When giving individually as stocking fillers.

February 3, 2021
Carlton Kitchen logo

Reply from Carlton Kitchen

Thank you for your review and comments, pleased all recipients were happy. We have changed the label on the top of the Choc Bomb pod to say Hot Chocolate Bomb, so all future Choc bombs will have the new label on. Regarding instructions, as they are sold as a pack of 4 we include a full instruction/ingredient /allergen card included with the gift bag. which explains everything. If you are wishing to split the pack please let us know and we are happy to include extra cards with the order at no extra cost. Thank you.

Rated 5 out of 5 stars

Perfection

An absolutely fantastic cook .You couldn’t be anything other than completely happy with the look ,taste and service you will receive .Thoroughly recommended.

February 3, 2021
Carlton Kitchen logo

Reply from Carlton Kitchen

Thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look