Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more
Company replied
Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more
Company replied
The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more
Company replied
Company details
Written by the company
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Contact info
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
- hello@carmehome.com
- carmehome.com
4.4
Excellent
613 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really pleased with jewellery box
Really pleased with jewellery box, delivered on time
January 13, 2025
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Quick respond
I had put a wrong postcode for the delivery and the issue was dealt with straight away and product received the next day. It is a lovely mirror and would highly recommend.
January 14, 2025
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
I recently bought a dressing table from…
I recently bought a dressing table from here, it came damaged but when I contacted Carme, they were very helpful, emailed me, sorted out a replacement top all within the week. I love the new Olivia dressing table with stool and mirror. Only one criticism, the drawers have no runners on them, but that’s still fine for me. Very easy to put together too.
January 11, 2025
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Base Not Stable and Finish Disappointing
Ordered the Zara sensor mirror in gold, looks lovely but the base is too light weight for the mirror, the two gold tubular feet are hollow so you have to hold the base steady when tilting the mirror or it tips, they would benefit from a weight in them. Also the finish on the gold feet is disappointing, the end caps have been soldered on a bit slap dash, bit wavy and rough and not painted over well. Maybe it missed quality control. Not what you’d expect for an item costing £119!!
January 10, 2025
Unprompted review
Reply from CARME HOME
Hello,
we are sorry to hear you are not satisfy with the ZARA mirror. Would you like to send over the issue to our customer service at hello@carmehome.com? Our team would come back to you on a solution.
Best Regards,
CARME HOME (WOO_7290 / 137526)
Amazing dressing table
Amazing dressing table, with a nice stool. Great quality and looks just like the picture. Customer service was excellent, as they helped with a small issue I had. Also delivery was very quickly
January 9, 2025
Unprompted review
Reply from CARME HOME
Hi Z,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. I am so glad to hear you love our Gabriella Table & stool set. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME
Ordered a jewelry cabinet with mirror…
Ordered a jewelry cabinet with mirror and it was delivered fine even though dhl was messing up like always. I did however point out some small imperfections they should quality check before sending out, dirty, hastily done screws, or scratch marks and got a partial refund. No issues with customer service and I would buy again.
January 3, 2025
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Fast delivery and high quality table
Fast delivery and high quality table - thank you
December 20, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Very quick delivery and easy to use…
Very quick delivery and easy to use website. Product could do with extra mechanism to ensure door hinge is not over stressed. We added an extra small chain.
December 24, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Prompt and reliable service.
December 20, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Great product to give as present or ur…
Great product to give as present or ur wife, led mirror has a a efficiency light is can be adjustable aswell by touch .
December 9, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Great Customer Service!
November 25, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Amazing and good customer support
Amazing and good customer support
December 6, 2024
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Excellent company would definitely recommend
Excellent company would definitely recommend
I will definitely be using this fabulous company again
10/10
November 29, 2024
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Great customer service
Great customer service. Very good quality items. Thank you
November 22, 2024
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
The dressing table is elegant and comes…
The dressing table is elegant and comes with a matching stool, though the led light in the mirror could be brighter . Delivery was fast and I love how promptly they replied me when one leg of the stool was broken. The sending of replacement was really quick! Highly recommend :)
November 23, 2024
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Elegant furniture with a five-star service
I purchased the beautiful Ivy table and tri-fold mirror to finish off my newly decorated bedroom. I am so happy I came across the Carme Home site because it has made my room complete. It is such an elegant table and mirror and the quality is very high-end. The mirror did have a bit of a fault on it, so I got in touch with the company, sent pictures so they could see and they sent a new mirror out straight away. I have recently had a bit of a mishap, accidentally dropping a bottle of perfume onto my table which cracked the top of the table😫 I was absolutely devastated, so I contacted the company again, sending pictures of the damage and asked if it could be fixed or if I could purchase the top console of the table as the draws and legs were not damaged. They contacted me straight away and said they would check to see what their warehouse had as it couldn't be repaired….within a day they had sourced me a replacement top console and I received it within a few days. They went above and beyond to help me out and this was their busiest time of year with Black Friday coming up. I would highly recommend this company to anyone who is looking for top-quality, elegant furniture with five-star customer service. Thank you again to everyone who helped me.
November 12, 2024
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a great review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Jewellery cabinet came on time well…
Jewellery cabinet came on time well packed and went together no problem looks great
November 13, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
I bought a dresser but when arrived the fronts was damaged
I bought a dresser but when arrived the two drawer fronts was damaged, carme went above and beyond to rectify this and a replacement was sent out very quick, could not recommend there products and customer service anymore they are definitely a 5 star plus for me. Thankyou ✨️
November 5, 2024
Unprompted review
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
Excellent service
Excellent service. My mirror was packaged well and delivered on time
November 11, 2024
Reply from CARME HOME
Hello,
Thank you so much for taking the time to leave us a review - we really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.
We hope to see you again in the future!
Kind regards
CARME HOME (Shirley)
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