Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
Company replied
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Review summary
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Based on these reviews
Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more
Company replied
Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more
Company replied
The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more
Company replied
Company details
Written by the company
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Contact info
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
- hello@carmehome.com
- carmehome.com
4.4
Excellent
613 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dressing table set …plus extra LED mirror
Ordered a dressing table set to include stool and mirror . Really nice and happy with the goods. Just wish the LED mirror was swivel and the stool and dressing table higher. Looks nice though.
Also ordered a large oval LED mirror that does swivel for another room. Really nice.
July 14, 2025
Reply from CARME HOME
Hello Tina,
We are so glad to hear from you. We are happy to know you love the dressing table & LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reply from CARME HOME
Hello Colette,
We are so glad to hear your granddaughter love our Ava Mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Great service! Great product!
Myself and my husband screwed the legs on to our dressing table the wrong way and Amos in customer service was excellent even writing on a Sunday to tell us what to do and was even prepared to replace it.
Now it’s all done and actually it’s a simple job the dressing table looks beautiful! Great company, great service great product
5* all round!
July 6, 2025
Unprompted review
Reply from CARME HOME
Hello Nicola,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Great customer service
Experienced a difficult delivery where Parcel Force just couldn't get it right. Customer service responded quickly and efficiently and followed the process through to the end delivery point without me having to prompt them. Ordered the Elsie mirror - dressing table mirror of my dreams, I love it.
July 5, 2025
Unprompted review
Reply from CARME HOME
Hello O'Toole,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reply from CARME HOME
Hello Paulene,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
The designs are nice but i wasn't happy…
The designs are nice but i wasn't happy about the quality in general plus one of the items i ordered was missing one thing...but i have to say the customer support was amazingly helpful and fast...
June 23, 2025
Reply from CARME HOME
Hello Seif,
I am sorry for the missing part found. As per discuss, we would arrange spare ship next week. We will send over the spare tracking once ready. Do you require further assistance, please feel free to contact our customer service directly.
Have a nice weekend.
Best Regards,
CARME HOME
The quality wasn’t as good as expected…
The quality wasn’t as good as expected quite a cheap item from china when it arrived.
June 23, 2025
Reply from CARME HOME
Hello Sharon,
We are sorry to hear you were not satisfied with the product. Is that any quality issue found? Would you feel free to contact our customer service at hello@carmehome.com via email?
Best Regards,
CARME HOME
I had a problem with a mirror door on a…
I had a problem with a mirror door on a bathroom cabinet I bought from Carme Home, through Amazon.
I tried to contact through Amazon, which was useless.
I ended up contacting Carme Home directly and they replaced the door with absolutely no problem.
All correspondence has been extremely friendly and efficient.
June 24, 2025
Unprompted review
Reply from CARME HOME
Hello Thomas,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Purchased a dressing table and chair…
Purchased a dressing table and chair for my partner for her birthday. The quality of the product was terrible. The wood is of extremely cheap quality and peeling, and chipped in several places.
I had 2 new drawers sent out, every one of them had flaws and quality issues. In the end I just gave up asking for a replacement. The didnsend out replacements but each one had issues. 2 stars given instead of 1 because their customer service do try to replace the faulty products.
June 6, 2025
Reply from CARME HOME
Hello Vickram,
We are sorry to see the replacement still not in prefect condition. Would you be mind to contact our customer service to offer you any solution?
Best Regards,
CARME HOME
Easy company to deal with
Easy company to deal with. Product is lovely, exactly as described.
June 13, 2025
Reply from CARME HOME
Hello Lisa,
We are so glad to hear you love your new LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reccomend
I’ve bought 3 dressing tables from this company. The quality has been excellent and they were swift in sorting out an issue I had with 1 of them. Definitely recommend
June 17, 2025
Unprompted review
Reply from CARME HOME
Hello Shaz,
We are so glad to hear you love your new dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Very happy with our new mirror
Very happy with our new mirror. Great quality product and very fast delivery. Will definitely purchase again.
June 3, 2025
Reply from CARME HOME
Hello Evans,
We are so glad to hear you love your new mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reply from CARME HOME
Hi Nic,
Our Customer Service had emailed you, would you kindly check your junk box?
Or you may contact us via email at hello@carmehome.com
Best Regards,
CARME HOME
No stars if I could
No stars if I could! Bought a dressing table via Debenhams through them. Returned it and having an absolute nightmare getting my refund! Next step is trading standards. Absolutely disgusting service- I paid over £300 for the dressing table . Quick enough to take your money but do not like returns/ refunding customers!!!!
Don’t deal with them or Debenhams- not the Debenhams of old- they sold out to Boohoo.
Disgusting service!!!!
May 23, 2025
Unprompted review
Reply from CARME HOME
Hello, if you shopped from Debenhams, please raise your complain to them direct. Any action you want to take should go toward Debenhams. Any reason Debenham hold your refund has nothing to do with us. We don't control Debenham refund to customer.
Great service
Ordering was easy, delivery 24 hours later. Product lovely. Had a slight issue with one of the items as a part was missing but it was resolved immediately, amazing customer service. Would highly recommend
May 28, 2025
Reply from CARME HOME
Hello Debra,
We are so glad to hear you love our dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
5 star super quick delivery and happy…
5 star super quick delivery and happy with quality
May 28, 2025
Reply from CARME HOME
Hello Gillian,
We are so glad to hear you love our dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Ordered a mirrored dressing table
Ordered a mirrored dressing table. It was in Perfect condition. Would highly recommended.
May 29, 2025
Unprompted review
Reply from CARME HOME
Hello Harpreet,
We are so glad to hear you love our dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
LOVE my new stool for my dressing room
LOVE my new stool for my dressing room. Super quick delivery and personally emailed to check I received my order!
Thank you
Jessica
May 19, 2025
Reply from CARME HOME
Hello Jessica,
We are so glad to hear you love our stool. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Good reliable service.
Ordered a dressing table & mirror, good communication regarding delivery, products packaged well & really good quality.
Would definitely recommend this company.
May 6, 2025
Reply from CARME HOME
Hello Kirsteen,
We are so glad to hear you love our Piper dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Beautiful dressing table
Delighted with my Maya dressing table and mirror. Arrived promptly. Stunning and easy to assemble. Customer Service responded quickly to resolve a minor issue I had with the self assembly. Excellent products and friendly service!
May 16, 2025
Unprompted review
Reply from CARME HOME
Hello Helen,
We are so glad to hear you love our Maya dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
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