Very hopefully throughout my application my agent Kai was helpful and helped me secure the right deal and helped me find the right vehicle for my needs Throughout my application all the necessary d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely faultless experience! Firstly Josh who I’m sure was still making calls past closing time to secure the finance for me! And then Mhairi Claire who called me back first thing the following mo... See more
Excellent service from all the team at carmoney. Arranged my finance for my van very quickly and with no fuss. All the team are experts in their field and provide a knowledgeable, efficient and frien... See more
Many thanks to Ryan, and all the team at Carmoney. Arranged finance for my van, with a very efficient, knowledgeable and friendly service. Will highly recommend without hesitation. Five star plus ser... See more
Company details
Written by the company
You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.
Contact info
Precision House, McNeil Drive, Motherwell, ML1 4UR, Glasgow, United Kingdom
- info@carmoney.co.uk
- carmoney.co.uk
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, great value couldn't fault these guys was kept upto date on the whole process. Would highly recommend them
April 15, 2026
They are very good very friendly staff…
They are very good very friendly staff is very helpful
April 22, 2026
Very quick,efficient and professional.
Very quick,efficient and professional.
Would highly recommend .
April 22, 2026
Great service
Straight forward, no messing around. Service fantastic. Very polite people and cannot fault them. Highly recommended.
100 stars fits the bill
Fab
April 28, 2026
Unprompted review
The customer service was very good.
April 15, 2026
From first to last excellence
From first contact to the last Conal was simply brilliant. His customer service skills are quite superb.
I am happy to recommend Carmoney to anyone thinking about financing a car purchase.
Thank you for making this so easy and stress free.
April 22, 2026
Superb service
This company is absolutley superb i had problems with a dealer on my 1st car and this company bent over backwards to sort it out from sales men jack and diogo to the complaints team kev and ewan highly reccommend them now got a new vehicle
April 28, 2026
Unprompted review
Good follow up by staff
Good follow up by staff, otherwise I will miss the great service. Highly recommend
April 28, 2026
Unprompted review
I always this company to buy car always…
I always this company to buy car always helps me
April 28, 2026
Unprompted review
Friendly quick and brilliant
Friendly staff and very quick at sorting things out can’t fault them one bit very happy with the help they gave me
April 13, 2026
Very helpful and engaging making the…
Very helpful and engaging making the whole process easy
April 27, 2026
Unprompted review
Full Customer Service & everything…
Full Customer Service & everything explained on detail.
Ricky is 100% !
April 20, 2026
Fantastic fast service
Fantastic fast service, professional helpful, explained every step of the way would highly recommend them!
April 20, 2026
Was very helpful and got the right deal…
Was very helpful and got the right deal for me to afford would definitely use again
April 13, 2026
This is my 2nd review of this company
This is my 2nd review of this company. Both have unfortunately had to be negative due to the extremely poor after care and complaint responses from them.
Selling a car and arranging finance has been great by them, but I have now had 2 faulty cars with them which has taken months to get rectified or even correspondance correctly from them.
The 1st car I had was eventually returned and yiu can find the previous review on that one.
I am now, currently stuck with another vehicle source by this company which passed an MOT before delivery but had a shaking fault which I noticed immediately with it. I spoke with the actual dealership who supplied the car and they said to have it checked over with a local garage and they will arrange through the warranty for it to be repaired.
I took the vehicle to a local 'trusted' garage which I have used for years and they found just under £2k worth of immediate repairs needed, some of which should not have passed the MOT with and they also pointed out there was accident damage to the front drivers side of the car and this had neither been declared by the dealership upon sale or advertisement, nor by CarMoney themselves.
There was NO advisories on the recent MOT registered on the government website but my local garage found faulty ball joints and steering rack issues.
At 1st I had some communication by CarMoney saying that they had sent emails and made calls to the dealership and have been unable to get any response from them. I have also tried to get through to them on numerous occasions and without any response either.
I have called, emailed and text CarMoney over the last few weeks and am now getting absolutely no response from them either. I have cancelled my direct debit with the finance company and filed a complaint with them 'Again' about this company.
I have now also put in a complaint to the FCA, financial ombudsman and this week i am going to be applying to the small claims court to recover the vast amounts I have had to lay iut over 2 occasions for cars that DO NOT work and legally dangerous!
I also have a health condition which has been massively affected by the stress this company has put me under.
This company does not check over vehicles properly that they are arranging purchase through with them. The MOT issue is also being reported to the DVLA along with all involved.
Please be extremely cautious with this company and do not trust them to check the vehicles they source. You would be much better going to a reputable dealership.
March 26, 2026
Unprompted review
Reply from CarMoney
We’re sorry to hear about your experience and appreciate you taking the time to leave a review. We have requested further information from you so that we can look into your concerns. Once received, a member of our team will be in touch to discuss this further.
Kind Regards
Nikki the Ninja
Excellent service
Excellent service, quick response, swift agreement in place. Customer service is friendly and professional. Thank you guys all for making it happen!!! I definitely recommend them without a doubt. Use this company and you won’t regret it!
April 12, 2026
A very satisfying way to get car…
A very satisfying way to get car finance.
They do all the work to get the best deal, all the necessary things to purchase the vehicle
April 19, 2026
Excellent service
Excellent service, super helpful team highly recommended for anyone even with not the best credit history
April 12, 2026
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