Completely ignored! I enquired about a vehicle via WhatsApp and heard nothing back. I then sent another enquiry 4 days later and got a response but didn’t answer all my questions. I asked another... See more
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Called in just to looked round and to try and find a car which my wife was able to get in and out of with ease was allowed to try any car we wanted with no pressure salesman just gave us the keys... See more
Company replied
Gernell, the salesman was excellent. He answered all our questions honestly and fully pre-sale, and fulfilled all his promises when we picked up the car such as having removed small scratches, windscr... See more
Company replied
We were looking for a car but were really indecisive…Nick was really patient with us and suggested many cars he thought would be suitable but was also honest regarding cars we chose that he didn’t thi... See more
Company replied
Company details
Written by the company
Why choose us? Who is Carmotion Carmotion is a family business that has been in the trade since 1987, and on the same site since 1990 providing excellent quality and value to our thousands of satisfied customers. The three brothers have over 80 years of motor trade experience that shows with the stunning selection of cars on offer. Location Spread over one super site, you have the choice to browes hassle free and at your own leisure our extensive stock of hand picked cars. We have thousands available and our advisor will be at hand should you need help with your choice. Our wonderful team Hand picked, recruited, trained by the owners to give you honest advice. Onlike our competitors we don’t have staff turn over and when you become one of our customers you will see the same member of staff when you return to buy your next car. Here at Carmotion we are a family and would like you to become our newest member. We can promise that there will be no presurised sale at all. That is our guarantee. Our cars sell themselves, our team are on hand to give you expert advice when or if you need it. Our Promise • The best cars the market has to offer and hand picked by the owners. Every car is priced checked before been offered for sale. Then price checked daily to ensure the car is the cheapest on the market for a like for like car, this is our promise. • Every customer is treated like Family and this is our promise. • Prepared to a standard, not a budget, this is our promise. • Even after you've bought we're still here for you this is our promise assist. • We are so proud of our service, we've even partnered with Trust Pilot, so you see impartial reviews from our customers, rather than just the good ones.
Contact info
Wath Road, S64 9RB, Mexborough, United Kingdom
- 01709515444
- info@carmotion.co.uk
- carmotion.co.uk
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really efficient not over pushy thought…
Really efficient not over pushy thought they where honest and did what they said they would do.
October 8, 2023
Reply from Carmotion
Thank you Martin for your comments and review.
Team at Carmotion
Amazing customer service from start to…
Amazing customer service from start to finish we got exactly the car we needed at a good price. Nick couldn't have been more helpful this is the 3rd car we have bought from him over numerous years. Donna and Marc
October 5, 2023
Reply from Carmotion
Dear Donna and Marc,
Thank you for your kind words and for sharing your positive experience with Car Motion and Nick. We greatly appreciate your continued trust and business, especially as repeat customers.
It's wonderful to hear that you received amazing customer service and found the car you needed at a good price. Customer satisfaction is our top priority, and we're pleased that Nick has consistently provided you with helpful service over the years.
Thank you for choosing Car Motion once again, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your loyalty.
Best regards,
Car Motion Team
Brook was great dealt with all my…
Brook was great dealt with all my question making sure the car was right before leaving forecourt
October 3, 2023
Reply from Carmotion
Dear Russell,
Thank you for taking the time to leave a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear about your positive experience with Brook.
It's wonderful to know that Brook provided you with excellent service by addressing all your questions and ensuring that the car met your expectations before you left the forecourt. At Car Motion, customer satisfaction is our top priority, and we're delighted to hear that we could meet your needs.
Thank you for choosing Car Motion, and if there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.
Best regards,
Car Motion Team
Recommend Car Motion and Brook
Can’t thank Brook from Car motion enough! He made my experience buying a new car so simple and everything was moved very fast! He was amazing at keeping me updated throughout the week with everything I needed to do and know. Would definitely recommend buying your new car from car motion and speaking to Brook! Thank you again I absolutely love my car!
September 30, 2023
Unprompted review
Reply from Carmotion
Dear Rose,
Thank you for sharing your positive experience with Brook and Car Motion. We're delighted to hear that Brook made your car buying process simple and efficient. It's great to know that he kept you well-informed throughout the week and ensured a smooth and fast transaction.
We appreciate your recommendation and are thrilled that you love your new car. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we value your feedback.
Enjoy your new car, and safe travels on the road!
Best regards,
Car Motion Team
Many thanks to Carmotion and Brook
Many thanks to Carmotion and Brook for all your help purchasing my new car! From start to finish it was made so easy and I felt very supported, with no pressure. I bought blind and the car was spot on, as described and super clean in and out. Special little shout out the Dave the cat. I have already recommended Carmotion to family and will be a returning customer in the future.
September 22, 2023
Reply from Carmotion
Dear Rose,
Thank you for sharing your wonderful experience with Car Motion. We greatly appreciate your feedback, and we're thrilled to hear that Brook provided you with excellent service during your car buying journey.
It's fantastic to know that Brook made the process simple and efficient for you and kept you well-informed throughout the week. Customer satisfaction is a top priority at Car Motion, and we're delighted that Brook's assistance contributed to your positive experience.
Thank you for recommending Car Motion and for choosing us for your new car. We're delighted to hear that you love your new car, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.
Best regards,
Car Motion Team
Pleasure to shop here no hassle
Pleasure to shop here no hassle from staf
Nik one of the sales team sorted everything out what a guy thanks, it makes buying a car a pleasure to do
September 28, 2023
Reply from Carmotion
Dear Mick,
Thank you for taking the time to leave a review for Car Motion. We greatly appreciate your feedback, and we're delighted to hear about your positive experience shopping with us.
It's wonderful to know that you found it a pleasure to shop at Car Motion and that Nik, one of our sales team members, provided you with excellent service. We understand that buying a car can be a significant decision, and we're pleased to hear that Nik's assistance made the process enjoyable for you.
Thank you for your kind words, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.
Best regards,
Car Motion Team
Response to the service received
The staff made my experience of buying a car easier by helping at every stage of the process.
September 17, 2023
Reply from Carmotion
It's great to hear that the staff at Car Motion made your car buying experience easier by providing assistance at every stage of the process. Excellent customer service and support can make a significant difference when purchasing a vehicle. If you have any more feedback or if there's anything else you'd like to share about your experience, please feel free to let me know.
Car Motion team
Collected my car today great service…
Collected my car today great service from nick Great salesman no harassment while browsing the showroom and once decided a car and spoke to nick he was nothing but the best helped me out with everything needed and couldn't fault him thankyou for the new ride mate
September 22, 2023
Unprompted review
Reply from Carmotion
Dear Steven,
Thank you for sharing your experience with us! We're delighted to hear that you had a great car-buying experience and that Nick provided you with excellent service. Our goal is to create a comfortable and hassle-free environment for our customers, and it's fantastic to know that we achieved that during your visit.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We hope you thoroughly enjoy your new ride and that it serves you well.
Thanks again for choosing us, and we appreciate your kind words!
Best regards,
Carmotion Team
Nice experience, thank Brook Dennison
I have been there in a Saturday to see a car , the people from there was really kind and polite even it was nearly the time ti close the shop , I decided to buy on of the car and they even stayed overtime for me
My car arrived after few days with some really nice surprise with some new tires , new battery and new pads
Thanks car motion thanks Brook !
September 22, 2023
Reply from Carmotion
Dear Dorin,
Thank you for taking the time to leave such a positive review about your experience at Car Motion. We're thrilled to hear that you had a nice and accommodating experience, especially with Brook Dennison.
Customer satisfaction is our top priority, and it's great to know that our team went the extra mile to ensure you were taken care of, even staying late to assist you. We're also pleased that your car came with some pleasant surprises, including new tires, a new battery, and new pads.
If you ever have more questions or need further assistance in the future, please feel free to reach out. Enjoy your new car, and we hope it brings you many happy miles on the road!
Thanks again for choosing Car Motion, and we appreciate your kind words!
Carmotion Team
Bought my second car from Ca Motion
Bought my second car from Car Motion, never had an issue until now. When I test drove the car, we noticed a paint mark issue on the door behind the driver, made the sales rep aware and was told it would get sorted. The viewing was on Saturday 9th Sept. I was told depending on what was underneath the mark, it may delay me getting the car by a day or two which was fine and I was told I would get a phone call on the Monday to let me know if it would be Wednesday or Saturday pick up. This didn’t happen, I had to phone to chase, got told I would get an update on the Tuesday morning, again never happened so I called again. Got a call back to say the car would be ready for the Wednesday. When I arrived on the Wednesday, I was shown the mark had just been buffed off not re painted, it was still there just not as obvious. The sales rep said this was so it didn’t delay my pick up, however I made it clear that I wanted it sorting, the delay wasn’t a problem. When I got it home, I noticed a chip on the windscreen and the car was making a clicking noise whilst stationary. I emailed Car Motion asking to sort both these issues as well as sort the paint issue out as it came with 4 weeks warranty. I was told they would get back to me with dates to get this done. It has now been a week on nearly and I have yet to hear from them. I appreciate this is a second hand car but when you are paying a significant amount of money for something, you want it to be near enough perfect.
September 8, 2023
Reply from Carmotion
Good Morning, can you please contact Brook to get this work sorted, he's been trying to contact you and left messages. Or please email me at mark@carmotion.co.uk
The sales people all helpful and the…
The sales people all helpful and the car was as advertised
September 16, 2023
Reply from Carmotion
Thank you for your review and kind words, enjoy your motoring.
Carmotion Team
Found this company on line and some…
Found this company on line and some really good reviews so I gave them a go the experience was really good no pressure asked questions and got reliable answers so I purchased the car which went through without a hitch very pleased all round . Thanks for a good experience Nick.
September 15, 2023
Reply from Carmotion
Dear Geoffrey,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us and that Nick provided you with reliable answers and a smooth car purchase process. Customer satisfaction is our top priority, and it's great to know that we met your expectations.
If you ever have more questions or need assistance in the future, please feel free to reach out. We're here to help, and we hope you continue to enjoy your new car.
Thanks again for choosing us, and we look forward to serving you in the future!
Best regards,
Carmotion Team
Highly recommend!
Had the best experience with Nick, he answered all my questions as well as making the transition from my old car to new as smooth as possible. Absolutely thrilled with my new car and Carmotion will be the dealer I always use moving forward! Highly recommend!
September 16, 2023
Unprompted review
Reply from Carmotion
Dear Rosie,
Thank you for sharing your positive experience with us! We're delighted to hear that Nick provided you with excellent service and made the transition to your new car smooth and enjoyable. Your recommendation means a lot to us, and we're honored to be your go-to dealer for your future automotive needs.
If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help, and we look forward to continuing to serve you.
Happy driving with your new car!
Best regards,
Carmotion Team
Friendly
Friendly, straightforward. Happy to let me look around, and provide info when asked.
September 7, 2023
Reply from Carmotion
Dear Ashley
Thank you for taking the time to leave a review about your experience with Car Motion. We greatly appreciate your feedback.
We're delighted to hear that you found our team to be friendly and straightforward. At Car Motion, we believe in providing a welcoming and transparent environment for our customers.
Allowing you to explore and providing information when asked is part of our commitment to customer satisfaction. We want to ensure that you have all the information you need to make informed decisions.
If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Thank you for choosing Car Motion, and we look forward to serving you in the future.
Best regards,
The Car Motion Team
We got our Renault Megan on 14th…
We got our Renault Megan on 14th September ,and from the phone call till we picked it up Nick was brill, only spoke to him from start to finish
September 14, 2023
Unprompted review
Reply from Carmotion
Dear Gail Dixon,
Thank you for sharing your experience with us regarding your recent purchase of the Renault Megan. We greatly appreciate your feedback.
We're thrilled to hear that Nick provided you with excellent service throughout the entire process, from your initial phone call to picking up your vehicle. Customer satisfaction is our top priority, and we're glad to know that Nick's assistance made your experience a positive one.
If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and are here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your new Renault Megan!
Best regards,
The Car Motion Team
Really good experience
Really good experience. We had most of the communication via phone due to the location and we just went to pick up the car. The documents were all prepared so the whole process was really easy and fast. The agent was really nice. The car is also great.
September 12, 2023
Reply from Carmotion
Dear Despoina Papadopoulou,
Thank you for sharing your experience with Car Motion. We greatly appreciate your feedback.
We're delighted to hear that you had a really good experience with us, despite most of the communication being via phone due to location. Providing a seamless and efficient car buying process is important to us, and we're glad that the documents were prepared and the whole process was easy and fast for you.
It's wonderful to know that our agent provided excellent service, and we're pleased to hear that you're happy with the car you purchased.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Thank you for choosing Car Motion, and we hope you continue to enjoy your great car!
Best regards,
The Car Motion Team
Car purchase
Car motion are very professional and extremely efficient. We have just purchased a Ford Kuga which we are highly delighted with. Paul was brilliant, and nothing was too much trouble for him, when we collected our car yesterday, it was turned out immaculately and looked stunning. We would have no hesitation in recommending car motion, and would definitely buy from them in the future. Well done and thank you for a first class service.
September 12, 2023
Reply from Carmotion
Hello Karen & Cliff,
Thank you for sharing your experience with Car Motion. We greatly appreciate your feedback.
We're thrilled to hear that you found Car Motion to be very professional and extremely efficient. Congratulations on your new Ford Kuga, and we're delighted to know that you are highly delighted with it. It's fantastic that Paul provided you with brilliant service and that nothing was too much trouble for him.
We truly value your recommendation, and we're grateful for your trust in us. If you decide to buy from us again in the future, we'll be here to assist you.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope you enjoy many great journeys in your Ford Kuga!
Best regards,
The Car Motion Team
Great car buying experience with a…
Great car buying experience with a first class service from Nick. There was no pressure selling. Nick was very helpful and made the whole experience hassle free. I would 100% recommend Carmotion and will return when we are ready to purchase our next car.
September 1, 2023
Reply from Carmotion
Dear David
Thank you for sharing your great car buying experience with us! We're delighted to hear that you had a first-class service from Nick at Carmotion and that the process was hassle-free. We take pride in providing a pressure-free environment and assisting our customers to the best of our abilities.
Your recommendation means a lot to us, and we'd be more than happy to assist you with your next car purchase whenever you're ready. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Safe and happy driving!
Best regards,
Nick Whiteley
Brook was very attentive whent through…
Brook was very attentive whent through everything and made sure we fully understood all about the sale top man
August 31, 2023
Reply from Carmotion
Dear Cyril Goodridge,
Thank you for sharing your experience with Brook at Car Motion. We greatly appreciate your feedback.
We're pleased to hear that Brook was very attentive and took the time to go through everything with you, ensuring that you fully understood all aspects of the sale. Providing thorough and clear information is important to us, and we're glad that Brook's assistance met your expectations.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Thank you for choosing Car Motion, and we hope you have a great time with your purchase!
Best regards,
The Car Motion Team
Reply from Carmotion
Hello Adam,
Thank you for your concise review! We greatly appreciate your 5-star rating.
If you have any specific feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to provide top-notch service and ensure your satisfaction.
Thank you for choosing Car Motion, and we hope you have a fantastic experience with us!
Best regards,
The Car Motion Team
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