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Called in just to looked round and to try and find a car which my wife was able to get in and out of with ease was allowed to try any car we wanted with no pressure salesman just gave us the keys... See more
Company replied
Gernell, the salesman was excellent. He answered all our questions honestly and fully pre-sale, and fulfilled all his promises when we picked up the car such as having removed small scratches, windscr... See more
Company replied
We were looking for a car but were really indecisive…Nick was really patient with us and suggested many cars he thought would be suitable but was also honest regarding cars we chose that he didn’t thi... See more
Company replied
Company details
Written by the company
Why choose us? Who is Carmotion Carmotion is a family business that has been in the trade since 1987, and on the same site since 1990 providing excellent quality and value to our thousands of satisfied customers. The three brothers have over 80 years of motor trade experience that shows with the stunning selection of cars on offer. Location Spread over one super site, you have the choice to browes hassle free and at your own leisure our extensive stock of hand picked cars. We have thousands available and our advisor will be at hand should you need help with your choice. Our wonderful team Hand picked, recruited, trained by the owners to give you honest advice. Onlike our competitors we don’t have staff turn over and when you become one of our customers you will see the same member of staff when you return to buy your next car. Here at Carmotion we are a family and would like you to become our newest member. We can promise that there will be no presurised sale at all. That is our guarantee. Our cars sell themselves, our team are on hand to give you expert advice when or if you need it. Our Promise • The best cars the market has to offer and hand picked by the owners. Every car is priced checked before been offered for sale. Then price checked daily to ensure the car is the cheapest on the market for a like for like car, this is our promise. • Every customer is treated like Family and this is our promise. • Prepared to a standard, not a budget, this is our promise. • Even after you've bought we're still here for you this is our promise assist. • We are so proud of our service, we've even partnered with Trust Pilot, so you see impartial reviews from our customers, rather than just the good ones.
Contact info
Wath Road, S64 9RB, Mexborough, United Kingdom
- 01709515444
- info@carmotion.co.uk
- carmotion.co.uk
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Audi Q5 Purchase
Great experience from no pressure viewing through to purchase. Advisor Jinel dealt with everything, from private plate on the vehicle I was part exchanging going onto retention to sorting out the road tax on the new purchase. My 2nd purchase from this company, I would like to hope it’s not my last if the service and buying experience stays the same. Keep up the good work.
July 28, 2023
Reply from Carmotion
Brian,
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you had a great time from the pressure-free viewing all the way to the purchase. It's fantastic that Jinel provided you with excellent service, taking care of everything from handling the private plate to sorting out road tax.
We're honored to have you as a returning customer, and we look forward to serving you again in the future. Rest assured that we will continue to strive for the same high standards of service to make each visit memorable.
If you ever have more feedback or questions, please don't hesitate to reach out. Your satisfaction means a lot to us.
Thank you for choosing us for your car needs.
Best regards,
Carmotion Team
A 5* from us!
We couldnt have wished for a better service. Our experience really set an example for what a fantastic car sale should be like. We never felt pressured from the moment we arrived and we will definitely be returning when the time for a new vehicle arrives in the future. Thank you, Nick.
July 27, 2023
Reply from Carmotion
om,
We are thrilled to hear about your positive experience at Car Motion! Thank you for taking the time to share your feedback. We're delighted that you felt comfortable and not pressured during your visit. Our team, especially Nick, strives to make car buying a pleasant and stress-free process.
It's wonderful to know that you'll consider returning to us when it's time for your next vehicle purchase. We look forward to assisting you again in the future.
If you have any further comments or questions, please don't hesitate to reach out. Your satisfaction is our top priority.
Thank you for choosing Car Motion.
Best regards,
Carmotion Team
Have just bought an Astra from here
Have just bought an Astra from here. Really pleased with my purchase the car is immaculate. Brook really looked after us and I’m really happy with my purchase would definitely buy from here again.
July 17, 2023
Unprompted review
Reply from Carmotion
Dear Diane,
Thank you for sharing your experience with us. We greatly appreciate your kind words and feedback.
Congratulations on your new Astra! We're thrilled to hear that you're pleased with your purchase and that the car is immaculate. Providing high-quality vehicles is important to us, and we're glad that you're happy with your choice.
We're delighted that Brook looked after you during the buying process. Our team aims to provide excellent service, and we're glad that Brook's assistance made a positive impact on your experience.
Thank you for considering Car Motion for your future car needs. We truly value your support and your willingness to choose us again.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope you have many enjoyable journeys with your new Astra!
Best regards,
Car Motion Team
Excellent service from Gernell
This is my 5th car from carmotion and always a pleasure to deal with them. Straight forwsrd easy sale, no hard sell just really helpful,Gernell was really helpful polite,friendly and really efficient excellent service from him sorted everything out and kept me informed about things. I would and have recommended carmotion to sevral friends as i have aleays been more than satisfied with the service and vehicles i have bought. Thank you Gernell
July 24, 2023
Unprompted review
Reply from Carmotion
Dear Carl,
Thank you for being a loyal customer and for taking the time to leave us a review. We greatly appreciate your continued trust in Car Motion.
We're thrilled to hear that you've had a positive experience with us during your multiple car purchases. Providing a straightforward and easy sales process without any hard sell is our aim, and we're delighted that you found our team, especially Gernell, to be helpful, polite, friendly, and efficient. Customer satisfaction is our top priority, and we're glad that Gernell's assistance made your car buying experience excellent.
Thank you for recommending us to your friends. Your support and word of mouth mean a lot to us. We're glad to know that you've been more than satisfied with both our service and the vehicles you've bought from us.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion once again. We hope you have many enjoyable journeys with your new car!
Best regards,
Car Motion Team
Fast, Efficient, Friendly
A great dealership with friendly, helpful salesman. Gernell was super efficient and helpful. He arranged to have a couple of bits done to the vehicle before collection and made the whole process seamless.
Thank you!
July 26, 2023
Unprompted review
Reply from Carmotion
Dear Hollie,
Thank you for sharing your feedback with us. We greatly appreciate your kind words.
We're thrilled to hear that you had a great experience with us and found our dealership to be friendly and helpful. Providing excellent customer service is our top priority, and we're glad that Gernell's efficiency and assistance made your car buying process seamless.
It's wonderful to know that Gernell arranged to have a couple of things done to the vehicle before collection, ensuring that everything was in top condition for you.
Thank you for choosing Car Motion. We truly value your business and your satisfaction means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
We hope you have many enjoyable journeys with your new vehicle. Thank you once again for your trust in us.
Best regards,
Car Motion Team
Carmotion were very good to deal with and I would buy from them again.
Carmotion were very good to deal with. I was helped by Paul Johnson, he made the purchase of my car a seamless and pleasant experience he is a credit to the company. When I arrived I noticed the premises were very clean and tidy all the cars were very well presented and this gave me confidence that I was dealing with a company who cared. It's a while since I bought a car and I was very grateful that they arranged
everything, including the road tax so that I could just pop over on the train ( station very close ) and drive it home. Very pleased with my purchase.
Thank you.
July 17, 2023
Reply from Carmotion
Dear Tony,
Thank you for your kind words and for taking the time to share your positive experience with us. We greatly appreciate your feedback.
We're thrilled to hear that you had a seamless and pleasant car buying experience with us, and that Paul Johnson provided you with excellent assistance. Providing top-notch customer service is our priority, and we're glad that Paul's help made your purchase a positive one.
We take pride in maintaining a clean and tidy premises and presenting our cars well. Your confidence in our company means a lot to us, and we're grateful for your trust in our services.
We're delighted that we could arrange everything for you, including the road tax, to make the process easier for you. Customer satisfaction is important to us, and we're glad that you're pleased with your purchase.
Thank you for choosing Car Motion. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
We hope you have many enjoyable journeys with your new car. Thank you once again for your business.
Best regards,
Car Motion Team
New Car Review
Was helped by Nick. Top bloke, gives you all the information you need. Came in with a minor idea on what I wanted and Nick sorted me out right away. No complaints at all and was very quick and easy to test drive and secure my new car. Would recommend to anybody.
July 24, 2023
Unprompted review
Reply from Carmotion
Dear Joseph,
Thank you for sharing your experience with us. We greatly appreciate your feedback.
We're thrilled to hear that Nick provided you with excellent assistance and that he helped you find the right car quickly and easily. Our team aims to provide a seamless and efficient car buying experience, and we're delighted that Nick's service met your expectations.
Thank you for recommending us. Your support means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again in the future.
Best regards,
Car Motion Team
Brilliant service at car motion
Brilliant service at car motion. Third car we have bought from them an it's still just as good! Brooke was brilliant from speaking over the phone to viewing the car and having a test drive.
July 21, 2023
Reply from Carmotion
Dear Ben,
Thank you for being a valued repeat customer and for sharing your experience with us. We greatly appreciate your continued trust in Car Motion.
We're thrilled to hear that you received brilliant service from us, and we're delighted to know that your third car purchase was just as good as the previous ones. Customer satisfaction is our top priority, and we're glad that Brooke's assistance, from phone conversations to test drives, made your car buying experience a positive one.
Thank you for choosing Car Motion once again. We truly value your loyalty and your support. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
We look forward to serving you again in the future and providing you with more brilliant experiences.
Best regards,
Car Motion Team
Nick Whitley was very welcoming
Nick Whitley was very welcoming, polite and a very lovely bloke to speak to
July 22, 2023
Unprompted review
Reply from Carmotion
Dear Kea,
Thank you for sharing your feedback with us. We greatly appreciate your kind words.
We're thrilled to hear that Nick Whitley provided you with a welcoming and polite experience. Customer satisfaction is our top priority, and we're delighted to know that Nick's assistance made your interaction a pleasant one.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again in the future.
Best regards,
Car Motion Team
Fantastic buying experience
From walking into the showroom to view 3 cars to driving my chosen car away a few days later, Mike Shooter, the salesperson who looked after me was a joy to do business with.
Gave me the keys to look around my the potential vehicles, left me to look and play with the gadgets in them but was there ready to answer all my questions I had.
Mike was extremely professional all the way through, but also very down to earth and a great guy.
Would 100% recommend a visit here. Hundreds of cars to choose from and a nice experience
July 20, 2023
Reply from Carmotion
Dear Dean,
Thank you for sharing your fantastic buying experience with us. We greatly appreciate your kind words and feedback.
We're thrilled to hear that Mike Shooter provided you with excellent service and made your car buying journey a joyful one. Our team aims to provide a seamless and enjoyable experience for our customers, and we're glad that you found it to be just that.
It's wonderful to know that you were given the freedom to explore the potential vehicles and their features while having Mike readily available to answer your questions. We take pride in our professional and down-to-earth approach, and we're delighted that Mike's assistance made a positive impact on your experience.
Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again in the future.
Best regards,
Car Motion Team
Highly recommend carmotion
Highly recommend carmotion, Gernell was very helpful throughout the process of buying the car and made the process very easy
July 21, 2023
Unprompted review
Reply from Carmotion
Dear Amy,
Thank you for taking the time to leave us a review and for recommending Car Motion. We greatly appreciate your kind words and feedback.
We're thrilled to hear that you had a positive experience with us, and we're delighted to know that Gernell provided you with excellent assistance throughout the car buying process. Making the process easy and hassle-free for our customers is a top priority, and we're glad that Gernell's help made that possible for you.
Your recommendation means a lot to us, and we truly value your support. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again in the future.
Best regards,
Car Motion Team
Reply from Carmotion
Dear Laura,
Thank you for taking the time to leave a review. We greatly appreciate your kind words.
We're thrilled to hear that you found our team to be very helpful and friendly. Providing excellent customer service is our top priority, and we're delighted that we were able to assist you.
Thank you for recommending us. Your support means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we look forward to serving you again in the future.
Best regards,
Car Motion Team
Got the car l wanted for a price l…
Got the car l wanted for a price l liked very friendly and helpful not pushy at all garnell was a the sales guy that looked after me
July 19, 2023
Reply from Carmotion
Dear John,
Thank you for sharing your experience with us. We greatly appreciate your feedback.
We're thrilled to hear that you were able to get the car you wanted at a price you liked. Our team aims to provide excellent service without being pushy, and we're glad that Gernell, your salesperson, looked after you in a friendly and helpful manner.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again in the future.
Best regards,
Car Motion Team
Gernell was a great help and dealt with…
Gernell was a great help and dealt with things quickly and professionally.
July 20, 2023
Unprompted review
Reply from Carmotion
Dear Paul,
Thank you for leaving us a review. We greatly appreciate your feedback.
We're delighted to hear that Gernell provided you with great help and handled things promptly and professionally. Customer satisfaction is our top priority, and we're glad that Gernell's assistance met your expectations.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again in the future.
Best regards,
Car Motion Team
Ok but could have been better if they had pride in their work.
I don't like giving companies less than 5 stars but feel I need to get my points across to help their future handovers.
Being in the automotive industry this is my personal opinion.
I purchased a car over the phone from car motion with a 10 hour round trip to collect.
Wanted to collect the vehicle on a specific date which was 48 hours after purchase but was rejected due to salesmans day off. No other salesman was allowed to handover the car.
Arrived to collect the car. Car was in worse shape than expected.
Interior parts broken
5 miles fuel remaining
Tyres with 43 psi recommended psi of 32
These things I can live with due to the mileage and price but I think the dealership should take pride in their cars and have common courtesy to take the fuel light off.
My main problem was the rear discs and pads had very little life in them. Bear in mind this car had went through an mot and safety inspection, with no advisories and no inspection remarks. The "it is what it is" mentality didn't go down well with me. Brakes were seized on the car and had to roll to car back and forward to release so I could leave.
I am contemplating taking the car for independent inspection as I feel its not been checked.
Overall it is what it is, purchased a car competitively priced with high mileage just feel the dealership and salesman could give the customers a better experience.
Things for dealership to think about:
Take pride in your cars.
Would you be happy with the car if it was your purchase.
Be more flexible in customers needs.
Ask employees to have some enthusiasm and enjoy their work.
Would I buy from here again?
Probably but I would view the car before handing over any cash.
Personal shout out to Brook he wasn't my salesman but bent over backwards to try help me out. I feel if I had first contact with him the outcome would have been different.
July 17, 2023
Reply from Carmotion
Dear Gary,
Thank you for sharing your honest feedback and concerns with us. We appreciate your willingness to provide detailed input, and we take all customer feedback seriously to improve our services.
We apologize for any inconveniences you experienced during your car buying process. We understand your frustration with the condition of the car upon collection and the lack of flexibility with the specific date. Your feedback regarding the rear discs and pads is duly noted, and we will ensure better quality checks and inspections to prevent such instances in the future.
As a company, we strive to provide a positive and seamless experience for all our customers, and we're sorry that we fell short of your expectations on this occasion. We appreciate your suggestions for improvement and will work towards implementing them to create a better experience for our customers.
We're glad to hear that Brook went above and beyond to assist you, and we will make sure to pass along your compliments to him.
If there's anything else we can do to address your concerns or if you would like to discuss any further issues, please don't hesitate to contact us. Your satisfaction is important to us, and we would be more than willing to make things right.
Thank you for choosing Car Motion, and we hope to have the opportunity to serve you better in the future.
Best regards,
Car Motion Team
Reply from Carmotion
Dear Karen,
Thank you for leaving us a review. We greatly appreciate your kind words and feedback.
We're thrilled to hear that you had a great experience dealing with Brook. Providing excellent service and being helpful is our priority, and we're delighted that Brook's assistance met your expectations.
Thank you for recommending us. Your support means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we look forward to serving you again in the future.
Best regards,
Car Motion Team
Excellent service
Excellent service! nick was very helpful and made our collection very easy! Would definitely recommend!!
July 15, 2023
Unprompted review
Reply from Carmotion
Dear Maya,
Thank you for sharing your feedback and positive experience with us. We greatly appreciate your kind words.
We're thrilled to hear that you received excellent service from Nick and that he made your collection process easy and smooth. Providing helpful and efficient service is our priority, and we're delighted that Nick exceeded your expectations.
Thank you for considering us worthy of recommendation. Your support means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we look forward to serving you again.
Best regards,
Car Motion Team
Nick Whiteley Sales Executive Car Motion
Nick Whiteley
Sales Executive Car Motion
One of the nicest people you could meet this is my 3rd car from this establishment and its always a pleasure to do business with them no sales pressure you just wander around at your own leisure until you find what you are looking for and then the rest is done by Nick he goes that extra mile to help you and your purchase smoothly go thru once again thanks Carmotion and Nick for another fantastic purchase.
June 17, 2023
Reply from Carmotion
Dear Paul,
Thank you for your kind words and for sharing your experience with Nick Whiteley, our Sales Executive at Car Motion. We greatly appreciate your continued support as a repeat customer and your positive feedback.
We're thrilled to hear that you've had a pleasant experience with us and that Nick has been instrumental in ensuring a smooth and enjoyable car buying process. We take pride in providing a pressure-free environment where customers can explore at their leisure and find what they're looking for. It's fantastic to know that Nick goes the extra mile to assist you and make your purchase a fantastic one.
Thank you for choosing Car Motion once again. We truly value your loyalty and your trust in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Car Motion Team
Nick was dealing with our purchase of…
Nick was dealing with our purchase of the car, such a polite & helpful man answered any questions we asked, would 100% recommend to any 1
July 15, 2023
Unprompted review
Reply from Carmotion
Dear Reece,
Thank you for taking the time to leave a review about your experience with Nick at Car Motion. We greatly appreciate your kind words and recommendation.
We're thrilled to hear that Nick provided you with exceptional service and that he was polite and helpful throughout your car purchase process. Our team strives to ensure that our customers' needs are met, and it's fantastic to know that Nick was able to answer your questions and provide assistance.
Thank you for considering us a trustworthy recommendation. We value your support and confidence in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope to serve you again.
Best regards,
Car Motion Team
Fantastic service from start to finish
Fantastic service from start to finish, quick and easy gernell was so helpful and just made everything smooth
July 15, 2023
Unprompted review
Reply from Carmotion
Dear Miss Lister,
Thank you for sharing your wonderful experience with Car Motion. We're thrilled to hear that you received fantastic service from start to finish, and we greatly appreciate your kind words.
Providing a smooth and hassle-free experience is one of our top priorities, and we're delighted to know that Gernell was instrumental in making that happen for you. We will make sure to pass along your compliments to Gernell for their helpfulness and assistance.
At Car Motion, we strive to exceed our customers' expectations, and it's feedback like yours that motivates us to continue delivering exceptional service.
Thank you for choosing Car Motion, and we look forward to serving you again in the future.
Best regards,
Car Motion Team
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