Completely ignored! I enquired about a vehicle via WhatsApp and heard nothing back. I then sent another enquiry 4 days later and got a response but didn’t answer all my questions. I asked another... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called in just to looked round and to try and find a car which my wife was able to get in and out of with ease was allowed to try any car we wanted with no pressure salesman just gave us the keys... See more
Company replied
Gernell, the salesman was excellent. He answered all our questions honestly and fully pre-sale, and fulfilled all his promises when we picked up the car such as having removed small scratches, windscr... See more
Company replied
We were looking for a car but were really indecisive…Nick was really patient with us and suggested many cars he thought would be suitable but was also honest regarding cars we chose that he didn’t thi... See more
Company replied
Company details
Written by the company
Why choose us? Who is Carmotion Carmotion is a family business that has been in the trade since 1987, and on the same site since 1990 providing excellent quality and value to our thousands of satisfied customers. The three brothers have over 80 years of motor trade experience that shows with the stunning selection of cars on offer. Location Spread over one super site, you have the choice to browes hassle free and at your own leisure our extensive stock of hand picked cars. We have thousands available and our advisor will be at hand should you need help with your choice. Our wonderful team Hand picked, recruited, trained by the owners to give you honest advice. Onlike our competitors we don’t have staff turn over and when you become one of our customers you will see the same member of staff when you return to buy your next car. Here at Carmotion we are a family and would like you to become our newest member. We can promise that there will be no presurised sale at all. That is our guarantee. Our cars sell themselves, our team are on hand to give you expert advice when or if you need it. Our Promise • The best cars the market has to offer and hand picked by the owners. Every car is priced checked before been offered for sale. Then price checked daily to ensure the car is the cheapest on the market for a like for like car, this is our promise. • Every customer is treated like Family and this is our promise. • Prepared to a standard, not a budget, this is our promise. • Even after you've bought we're still here for you this is our promise assist. • We are so proud of our service, we've even partnered with Trust Pilot, so you see impartial reviews from our customers, rather than just the good ones.
Contact info
Wath Road, S64 9RB, Mexborough, United Kingdom
- 01709515444
- info@carmotion.co.uk
- carmotion.co.uk
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Satisfied Customer
We are so happy with our new car, Gernell was so helpful and made the whole process seamless. i would certainly buy from Car Motion again. My son who is a mechanic, ( previously with Volvo and now with Porsche) was very impressed after looking over the car and listening to the engine, which he said was spot on, in short we are thrilled and would have no hesitation in recommending Car Motion. Thank you Gernell for going the extra mile!
August 10, 2023
Reply from Carmotion
Hello Cheryl Chapman,
Thank you for your wonderful feedback about your experience with Car Motion and the assistance you received from Gernell. We're delighted to hear that he was so helpful and that the entire process was seamless for you.
It's great to know that your son, a mechanic, was impressed with the car and its engine. We aim to provide quality vehicles that our customers can rely on.
We appreciate your recommendation and are grateful for your trust in Car Motion. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Car Motion, and enjoy your new car!
Best regards,
The Car Motion Team
From start to finish the whole…
From start to finish the whole experience has been positive. From meeting Mike on the first visit to driving away today, the customer service has been first class. There’s no pushy sales person/people everyone is friendly even the cat! I can’t thank them enough, especially Mike for a first class service - would definitely recommend.
August 9, 2023
Reply from Carmotion
Hello Karen,
Thank you for sharing your positive experience with us, from meeting Mike on your first visit to driving away with your new car. We're thrilled to hear that you found the customer service to be first class and that there was no pushy sales approach. Providing a friendly and comfortable environment for our customers is important to us.
We appreciate your recommendation, and we're grateful for your trust in Car Motion. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you enjoy your new car!
Best regards,
The Car Motion Team
Nick was great from start to finish not…
Nick was great from start to finish not pushy at all!! and very friendly felt like I'd known him years
August 10, 2023
Unprompted review
Reply from Carmotion
Hello Georgia,
Thank you for sharing your experience with Nick at Car Motion. We're delighted to hear that Nick provided you with a great experience from start to finish and that his approach was not pushy but friendly, making you feel comfortable throughout the process.
Building a friendly and trusted relationship with our customers is important to us. If you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
Good service
Good service from Gernell. Turned around sale quickly and professionally. 4th car we have bought from here so hopefully will be as good as previous. The salesmen do not pressure you and let you look freely around the site
August 9, 2023
Unprompted review
Reply from Carmotion
Hello Karen,
Thank you for sharing your experience with Gernell at Car Motion. We're pleased to hear that you received good service and that your sale was handled quickly and professionally. We also appreciate your continued trust as this is the fourth car you've purchased from us.
Providing a pressure-free environment and allowing customers to browse freely is a part of our commitment to delivering a positive buying experience. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for your ongoing support of Car Motion, and we hope you enjoy your new car!
Best regards,
The Car Motion Team
Gernell was absolutely fantastic with…
Gernell was absolutely fantastic with me! Extremely helpful and easy to chat to! Really friendly and easy going! Not pushy or fake like most car sales men.
Recommend to anyone!
August 8, 2023
Unprompted review
Reply from Carmotion
Hello Nathan,
Thank you for sharing your experience with Gernell at Car Motion. We're delighted to hear that he provided you with fantastic service and that you found him to be extremely helpful, friendly, and easy to chat with. Our aim is to create a comfortable and non-pushy environment for our customers, and we're glad to know that this was reflected in your experience.
We appreciate your recommendation, and if you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
Fab communication and support from…
Fab communication and support from Gernell.
Thank you.
August 8, 2023
Unprompted review
Reply from Carmotion
Hello Danielle,
Thank you for your feedback regarding the communication and support you received from Gernell at Car Motion. We're delighted to hear that you had a positive experience and that Gernell provided you with fab communication and support.
If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your vehicle!
Best regards,
The Car Motion Team
Have bought my last few cars from here…
Have bought my last few cars from here and always been quick and easy, first time dealing with Gernell but absolutely brilliant from start to finish! Can't recommend car motion enough!
August 8, 2023
Unprompted review
Reply from Carmotion
Hello Greg,
Thank you for your continued support and loyalty as a repeat customer at Car Motion. We're pleased to hear that your buying experiences have always been quick and easy. We also appreciate your positive feedback about your recent experience with Gernell, and we're glad to know that he provided you with brilliant service.
Your recommendation means a lot to us, and if you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we look forward to assisting you in the future as well!
Best regards,
The Car Motion Team
Amazing Experience
Mike and Nick were a pleasure to deal with. Nothing was too much trouble. They let us look around under no pressure whatsoever.
Once we chose the car we wanted we were allowed to look on our own. Mike helped us with any info we needed without fuss. We then went on our own for a test drive.
The quality of the vehicles is amazing for the price. Couldnt be more happy with our purchase. We also took out the 3 year warranty for our peace of mind.
Will definately be back again.
Must also mention Dave the cat. What a star and a valued member of the Car Motion team.
Keep up the great service.
August 4, 2023
Reply from Carmotion
Hello Colin,
Thank you for taking the time to share your positive experience dealing with Mike, Nick, and the Car Motion team. We're delighted to hear that they provided you with excellent customer service and allowed you to explore the vehicles at your own pace without any pressure.
It's great to know that you found the quality of the vehicles impressive and that you opted for the 3-year warranty for added peace of mind. We appreciate your kind words about Dave the cat as well!
Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any more comments or questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope you're enjoying your new purchase!
Best regards,
The Car Motion Team
Reply from Carmotion
Hello Stuart,
Thank you for your feedback, and we're glad to hear that Gernell provided you with a 5-star service throughout your experience. We strive to offer the best customer service possible, and it's fantastic to know that you had a positive interaction with us.
If you ever have more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we appreciate your support!
Best regards,
The Car Motion Team
absolute scam MOT had no advisories but according to Audi and 2 MOT testers car should have failed
absolute scam purchased a Audi a6 that i was told was going to go through a 100 point inspection and then a fresh MOT which it passed with no issues at all. 3 weeks later I took the car to Audi for a gearbox service and they did a free inspection and shockingly they came back with a very expensive bill and told me there is no way that this car has just passes a legitimate MOT.
the following faults were found
Exhaust clamp broken
Price during last visit: £130.45
OSR bump stop split, NSR bump stop starting to split. recommend replacement of both
Price during last visit: £455.47
Lower curved arm bushes split on both sides
Price during last visit: £774.29
Visual Check of Brake Discs
Discs Rear Worn - lipped
Price during last visit: £680.40
Gearbox undertray damaged
Price during last visit: £272.28
Lower NSF wheel arch trim damaged
Price during last visit: £173.40
as i say the Audi tech says at least a couple of these are straight MOT failures and the others should be on advisories but obviously Carmotion has someone doing MOT's for them that are passing cars that should have failed (who I will be reporting).
Carmotion initially said they would repair the car if i brought it to them nearly 2 hours away and then paid for insurance of a curtesy car leaving me over £100 out of pocket for them trying ti rip me of so i argued that i shouldnt have to pay the insurance as 1, why should I be out of pocket because of them and 2 I cant find anyone to insure a curtsey car then they said they would call me back and never has and have stop responding to my emails.
I would definitely recommend you look elsewhere I am not the first person to say they've had a clean MOT from them only to be hit with big bills for repairs that should have been flagged by a legitimate MOT.
As you cant add videos to this site I have uploaded the inspection video to you tube for anyone that wants to check if I'm telling the truth but I also can not post links so you will have to search "Audi A6 faults after carmotion MOT"
March 16, 2023
Unprompted review
Incredible service
Incredible service, very helpful and went beyond to make everything go smooth.
August 4, 2023
Reply from Carmotion
Thank you very much for your kind words and positive feedback! We're delighted to hear that you had an incredible experience with our service. Our team takes pride in going the extra mile to ensure a smooth and pleasant experience for our customers.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Once again, thank you for choosing our services, and we look forward to serving you again in the future.
Best regards,
The Car Motion Team
Both my daughters and myself have…
Both my daughters and myself have bought cars from carmotion
Nick Whiteley the salesman we saw is extremely helpful and goes the extra mile will definitely recommend to anyone looking to purchase there next car
August 4, 2023
Reply from Carmotion
Dear John,
Thank you so much for your kind words and for choosing Car Motion for your car purchases. We're thrilled to have had the opportunity to assist both you and your daughters in finding the right vehicles.
Nick Whiteley is indeed a valuable member of our team, and we're delighted to hear that he went the extra mile to ensure your satisfaction.
If you or your daughters ever need any further assistance or have any questions, please feel free to reach out. We're here to help.
Thanks again for recommending us, and we look forward to serving you and your family in the future.
Best regards,
The Car Motion Team
Staff
Very relaxed but knowledgeable staff made us feel very confident in buying a car.
August 3, 2023
Reply from Carmotion
Dear John,
Thank you for your review! We're delighted to hear that you had a relaxed and positive experience while purchasing a car from us. Our knowledgeable staff strives to create a comfortable environment and provide you with all the information you need to make a confident decision.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks again for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
Changed from 5 to 3 stars Bought afew cars from here in the past…
Bought afew cars from here in the past years from car motion 5 star service never any problems, But now changed my review to 3 star
our sale advisor was Gernell very helpful alway kept us updated (properly because he wanted a sale as soon as the money was exchange he never replied to my emails he was ment to get a replacement Audi badge but never kept his promise) showed us a verity of cars as we was unsure what to get we picked up our new Audi today easy smooth transaction explained everything and taxed the car for us
Felt under pressure to leave a review as Garnell wanted me left a review while I was in the office and signing paperwork he also asked for a higher deposit then advised
August 4, 2023
Unprompted review
Reply from Carmotion
Good afternoon, Natalie,
I appreciate your review, and I apologise for the delay in addressing this matter. After thoroughly reviewing your feedback and investigating the issue.
I want to assure you that we take customer feedback seriously, and we are committed to providing the best service possible. We appreciate your input, and it helps us maintain the quality of our team.
If you have any further concerns or questions, please feel free to reach out. Your satisfaction is important to us, and we value your business.
Thank you for your understanding.
Warm regards,
Mark Dunstan
Managing Director
We Have bought a car from car motion
We Have bought a car from car motion, brilliant service from Gernell. Helpful, friendly, customer service. Assistanted us with a lovely car we are happy with.
August 3, 2023
Unprompted review
Reply from Carmotion
Thank you for sharing your experience with us! We're thrilled to hear that you received brilliant service from Gernell at Car Motion and that you're happy with your new car. Providing helpful and friendly customer service is our goal, and it's great to know we've met your expectations.
If you have any more feedback or need assistance in the future, please feel free to reach out. Enjoy your new vehicle, and we look forward to serving you again if the need arises.
Best regards,
Carmotion team
I have drove from doncaster to your…
I have drove from doncaster to your garage sat they told me to come get my repairs done on monday i was told sales cant book me in so come back tomorrow i did the guy said it was fixed went to work that night and the problem i had was still there this code 89 comes up on my screen so now i dont know what to do can you help.
July 25, 2023
Gernell at Carmotion was very helpful…
Gernell at Carmotion was very helpful and friendly, would definitely recommend using.
August 3, 2023
Unprompted review
Reply from Carmotion
Dear Martin,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that Gernell at Car Motion was helpful and friendly during your visit. Customer recommendations mean a lot to us, and we truly appreciate your support.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Enjoy your vehicle, and we look forward to serving you again when needed.
Best regards,
Carmotion Team
The whole process was easy and the…
The whole process was easy and the staff went above and beyond.
Love my new car.
August 1, 2023
Reply from Carmotion
Dear Owen,
Thank you for sharing your experience with us! We're delighted to hear that you found the car-buying process easy and that our staff provided exceptional service. We're also thrilled that you love your new car.
If you ever need any assistance or have questions about your vehicle, please feel free to reach out. We're here to help.
Safe and enjoyable driving in your new car, and we hope to serve you again in the future!
Best regards,
Carmotion Team
Car was turned round checked over &…
Car was turned round checked over & cleaned in 5 hours. Brilliant service
July 31, 2023
Reply from Carmotion
Thank you for your feedback! We're thrilled to hear that you're pleased with our service. Our team always strives to provide quick and efficient service to ensure our customers' vehicles are in top-notch condition.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help.
Safe travels, and we look forward to serving you again in the future!
Best regards,
Carmotion Team
Awesome Experience
Just bought a car absolutely fab service and a speedy turn around with a great family feel to the place. No issues at all with the car or the service. Massive thanks to Nick who sorted it all out swiftly for me. Would highly recommend to others looking for nice cars in great condition at a fair price.
Jacob
July 31, 2023
Unprompted review
Reply from Carmotion
Jacob,
Thank you so much for your kind words! We're delighted to hear that you had an absolutely fabulous experience with us and that you felt the family atmosphere at our place. It's great to know that you had no issues with the car or the service we provided.
Nick will be thrilled to hear your appreciation for his swift assistance. We're grateful for your recommendation to others who are seeking high-quality cars in excellent condition at fair prices.
If you ever need anything else or have more feedback to share, please feel free to reach out. We're here to assist you.
Safe travels in your new car, and thank you for choosing us!
Best regards,
Carmotion Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.