AK MEET AND GREET  Reviews 

431
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently state that the staff members are exceptionally polite, friendly, and efficient when handling vehicles during drop-off. Many people also appreciate the prompt collection services provided close to the airport terminals. However, some customers also noted significant issues regarding extremely long waiting times upon returning from trips. A few other people also felt that receiving unexpected parking fines after leaving their vehicles unattended was very frustrating. Consumers additionally mentioned experiencing complete radio silence when attempting to contact the company for assistance. Others faced last-minute changes to their booked parking arrangements without prior notice.

What people talk about most

Service

Users describe ambiguous interactions with service, reflecting heavily split experiences regarding the... See more

Staff

Customers consistently note ambiguous experiences with staff. Reviewers frequently praise the team as... See more

Location

Reviewers highlight ambiguous aspects of location with mixed feelings. Some consumers mention that the... See more

Customer communications

Clients share negative opinions on contact regarding frustrating communication and unreachable support.... See more

Booking process

Customers had ambiguous experiences with booking_process. Consumers describe confusion regarding the type of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great friendly staff very efficient called 20 minutes before hand driver was waiting he helped with our luggage and got us to the airport on return called when landed and again he was waiting when... See more

Rated 5 out of 5 stars

The service was really good. Staff were very friendly and communicate well what will happen and what to do on our return. We were collected very quickly. Staff Habib and Azz were nice and professiona... See more

Rated 5 out of 5 stars

Fantastic friendly staff and my car was well looked after while I was away. It would have cost me almost double to use a local taxi service but using my own car was an easier option

Rated 5 out of 5 stars

Excellent customer service and good communication during drop off and collection. Very helpful staff. Car was waiting for us on return without any delay, will definitely use them again


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

431 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(431)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faultless service

Faultless service. Easy drop off/pick up location. Friendly people, fast and courteous. Good prices as well, so overall excellent value for money. Well definitely use again.

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

Please contact me

Was Contact late the night before we were due to fly and told that the carpark was closed and someone now would meet us at the train station and park my car for me. As I have do this before a d my car abused. So opted to park it myself and keep my keys with me. Told them I did sign up for meet a d great a d would like a full refund.. and I've not be able to get through to you ever since. So you have left me no option but to get in touch with the small claims court to get my money back.
GL-BHX85347

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

The experience was smooth and peaceful

The experience was smooth and peaceful, no stress at dropped the car off at the airport were a member of staff was waiting for us and on return the car was waiting for us before come out of the airport very good service and would recommend this service to anyone and it was cheaper than Birmingham airport parking. Once again thanks guys

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

used this service first time and I got best services

I used this service first time and I was bit worried in the beginning but I’ve decided to try so my experience is superb
They handle everything in very professional way plus very friendly staff good communication and customer service
I highly recommend to everyone must try once and then you’ll be stress free about your car

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company from start to finish…

Brilliant company from start to finish when we arrived there was someone waiting to take our car to a secure parking and again when we returned.
Would definitely recommend to anyone wanting airport parking that is close to the airport.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

The service was brilliant

The service was brilliant, efficient and great communication, the gentleman that met us was most helpful and friendly. I would highly recommend using this service.

October 27, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam I’ve booked with this…

This is a scam I’ve booked with this company if I can call company the day when I should arrive they send a text to tell they do work at there car park and meet at the train station and phone 30 min before arrival. I did phone them many times and not answer imagine what is happening when I come back 1at clock midnight what change I have to get them in the phone? End off I’ve paid 110£ and park at the airport after I try contact them for my refund with no any answer. Check the reviews before you get scam off this boys. Is a boy left a review few year back with the same story meet at the train station coz they do work in the car park some work for few years . Scam avoid pay wee bit extra and safe.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Use they are great

So good, car picked up when expected car dropped off when expected. Trip to the airport is easy and around 5mins. Fantastic service. Would highly recommend. Paul.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Easy to do and very helpful and pleasant staff.
Would definitely recommend.
Drop off your car and then they have it ready for you when you come out of the airport on your return.
5 stars

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

No going to lie i was bit sceptical…

Not going to lie we was a bit sceptical about using these as I found then online and only used airport parking, but they was brilliant. I absolutely could not fault them at all. Was understanding with the fact the airport went on lock down and still stood with our cars till we arrived. I do highly recommend them 5 star 🌟

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

So easy, quick to get to & from airport. Great value for money. Staff very friendly. Really understanding after a stressful delay on way home. Would recommend & will definitely book again. Thanks guys

October 23, 2024
Unprompted review

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