Carparts2u Reviews 

135
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Car parts were supposed to be delivered from Sydney to Melbourne on the 18th of March. It's the 25th now and only 1 part of my order arrived on the 22nd. The other 3 are still outstanding. Their... See more

Rated 4 out of 5 stars

Purchased new HID headlight for 2010 Lexus RX450h. Price was fantastic. Delivery was excellent - right to my door in Melbourne. Feedback from the seller leading up to purchase was excellent. On... See more

Rated 1 out of 5 stars

They promise to send you the right parts, then they send you the wrong ones. They then ask you to pay hundreds of dollars for a "swap-fee" even though it was their mistake. Will never be shoppin... See more

Rated 4 out of 5 stars

Great! I got a tail light that looks better than the original, so will be ordering the other side maybe, but only problem I had was I was given a price to pay, but paid more as I wasn't informed of th... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Shop securely for new quality car parts & aftermarket auto spares on our online CP2U store Australia wide from the convenience of your own home.


Contact info

2.8

Average

TrustScore 3 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(135)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company!

I have purchased from Carparts2u for a number of my cars and the service and product each time has been outstanding! The team provide excellent customer service and have great product knowledge!

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Cheap prices, prompt service

I bought many body pars from Carparts2u and would recommend them to others. Not only are their prices some of the cheapest u will find, the parts are good quality and my shipment arrived within a couple of days and was all packaged well.

August 21, 2019
Unprompted review
Rated 4 out of 5 stars

purchase of parts

The time i required to purchase parts for my Ford, i found the layout of that section easy to follow and the correct part was supplied first up.

I am needing to purchase further parts in the near future and will be using your online service for this . The delivery was completed in a reasonable time with a notification as to the status of the order.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Bloody well done

Had good time dealing with you guys and really fast and easy to deal if i need more parts i know where im going as there isnt much you guys cant get

August 21, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look