Carpet Company UK Reviews 33

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second purchase that I have made from carpet company Purchased vinyl for the Lounge and hall Absolutely beautiful vinyl hard wearing totally transformed the house Will be purchas... See more

Company replied

Rated 4 out of 5 stars

Courteous people to deal with, Great product for the money. Cheaper than elsewhere we looked. Would have been 5 stars but I think there should be contact from them after ordering rather than customer... See more

Rated 4 out of 5 stars

Would have been given 5stars but let down by a creased portion of the carpet. This I suspect was due to the long transportation and other deliveries items On top of carpet. Apart from this the produc... See more

Rated 5 out of 5 stars

I can't believe how quickly this order was sent and delivered. Within 3 to 4 days. Quality is brilliant and looks amazing!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the best

This is the second purchase that I have made from carpet company

Purchased vinyl for the Lounge and hall
Absolutely beautiful vinyl hard wearing totally transformed the house
Will be purchased more of the vinyl now for the kitchen

Mrs Baird

March 13, 2025
Carpet Company UK logo

Reply from Carpet Company UK

We are so pleased to hear you love your new vinyl flooring Janet! Thank you for your feedback.

Rated 4 out of 5 stars

Very good service but no weekend service

Very good service but no weekend service

March 18, 2025
Carpet Company UK logo

Reply from Carpet Company UK

Hi Samuel,

We appreciate your feedback. We do not currently offer nominated day delivery but our delivery service runs from Mon-Sat. Thanks.

Rated 4 out of 5 stars

Courteous people to deal with

Courteous people to deal with, Great product for the money. Cheaper than elsewhere we looked. Would have been 5 stars but I think there should be contact from them after ordering rather than customer contacting them. Also the stated 5 to seven day delivery did not happen but wasn't a problem for me but could for others. All in all would definitely recommend, good company.

February 17, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look