CARS24 India 

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Rated 1 out of 5 stars

Based on my personal experience, please be cautious while dealing with Cars24-related registration calls. I was asked to pay registration charges for local and India-wide services, and later received... See more

Company replied

Rated 5 out of 5 stars

We have raised ticket post purchasing from Car 24 because we were facing issues with the steering movement. We got Sudip Smith Paul assigned for the service of the car. With due diligence we are so... See more

Company replied

Rated 2 out of 5 stars

In the name of compulsion the charge extra amount on maintenance services which they don't do anything. when we checked engine oil, we found out that it was not at all replaced as against their clai... See more

Company replied

Rated 3 out of 5 stars

Was compelled to buy the Pro package to get more prices across India. Got exactly 0 offers - instead sold on Spinny which was much more organised and persistent in keeping in touch. Cars24 did refu... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

CARS24 is a next generation ecommerce platform for pre-owned cars. We provide the best experience for car buyers by offering a wide assortment of certified cars that are home delivered in a click of a button while sellers get the best price of their vehicles in less than 1 hour.


Contact info

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Rated 1 out of 5 stars

This is a fraudulent company.

This is a fraudulent company.. first they give a higher quote and will tell you that they are sending an inspection team after finalising the deal in 24 hour the payment will be done.Inspection guy wil then ask for INR 589…then after 2 hour they will call you and give a price less than 50%… So that you will get angry and stop business with them. There business is this.. From each call they earn INR500..Each day the executive goes for 10 inspection that means one person get INR5000 per day for the company.. Just imagine if they have 10 Executive per day income INR50000 … Per month 15 lakh. After all expenses they make cool 10 lakh per month from each district.. This is a scam. They should be take to consumer court.

December 7, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi! This is not the kind of service we provide. We understand your concern here, please share your contact details via this form( https://i.ki.show/9050CBA042 ), we will look into it and get back to you at the earliest. #CARS24Crew

Rated 1 out of 5 stars

Cars24 is a complete fraud

Cars24 is a complete fraud. My car is in perfect condition and is serviced regularly and washed in professional washing service atleast once a month. I wanted to sell my car so I contacted cars24 who sent someone for inspection. The inspector said that the car is in showroom condition and I should get offers of upto 19 lakhs from the company. I would just have to opt for a Rs. 1000 inspection report which I could then use to advertise outside as well. Having paid, I received an inspection report which is in complete contrast to the truth. There are mentions of scratches and dents which dont exist. There is a mention of engine noise which doesn't exist. Basically the report is unusable if you want use it to sell it outside cars24. Its a lie and fraud. On top of that they have offered just Rs. 11.8 lakhs. The same spec cars with similar mileage, they sell for more than Rs. 18 lakhs. Its a complete fraud.

December 6, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Shiladitya! We’re sorry to hear about your experience and would like to look into this urgently. Please share your contact details by filling out this form so our team can review the inspection and pricing thoroughly: ( https://i.ki.show/EDDE59FF9D ). We’ll connect with you soon to help resolve this. #CARS24Crew

Rated 1 out of 5 stars

These guys are scammers from the first…

These guys are scammers from the first call, do not fall for it.. they will give you a fake quote and get you to do the inspection then ask u for money and then 30% less they will offer you and say jab koi auction hoga we will buy, dont trust them.. then they will spam you and ask you to sell it for 30% lesser, when you get angry they will tell you who asked you to answer our call if u dont want to sell, they have to be taken to court and straightened out.. most reviews here are fake the 5 and 4 star

December 4, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Saideep! We sincerely apologize for any inconvenience caused. Please share your contact details by filling out this form ( https://bit.ly/CARS24Cares ). This will help us to address your concern on priority. #CARS24Crew

Rated 1 out of 5 stars

Cars24 r biggest fraud.....they make…

Cars24 r biggest fraud.....they make fool n forced u too pay 2000rs ....to make ur car live n after that they will nt received ur call......same thing happened to me 2 days before....stop selling ur car to this platform.....making fool of customer.......after paying amt for live...they will disappear.....no contact

December 4, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi! Sorry for the inconvenience caused. Please share your details here: https://i.ki.show/A65806DF23 so that our team can look into this and help you quickly. #CARS24Crew

Rated 1 out of 5 stars

I listed my car on Cars24 and was told…

I listed my car on Cars24 and was told that paying ₹1652 would give me more views and better chances of selling. I was also assured that the full amount would be refunded afterward. I made the payment on 11/11/2025, but I still have not received any refund. The boosted ad did not help at all—no increased views, no buyers, nothing. When I contacted support, they kept giving excuses and didn’t resolve my issue. This app feels very misleading, and I’m extremely disappointed.

November 11, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Abinash! We apologise for the inconvenience caused. As a service gesture, a refund of ₹1,652 was initiated to your source account on 5 Dec, and it should reflect within 5–7 working days. If you face any other issues, feel free to reach out to us on our WhatsApp support: https://bit.ly/Cars24HS. #CARS24Crew

Rated 1 out of 5 stars

Fake company and fake commitments

Fake company and fake commitments. Never ever go to them for selling your car. Their executives are big time liars and are master in fooling customers.

December 1, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Kapil! As requested by our team, we haven't received any required details from your end. As a result, we are closing your ticket.  If you need any assistance in the future, please feel free to reach out to us at care@cars24.com. #CARS24Crew

Rated 5 out of 5 stars

Steering Movement Issue

We have raised ticket post purchasing from Car 24 because we were facing issues with the steering movement. We got Sudip Smith Paul assigned for the service of the car.

With due diligence we are so satisfied with his guided work for the car where he delivered more than our expectations.

November 29, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Avijit! Thank you for sharing your experience with us. We’re glad the steering movement issue was resolved to your satisfaction, and we truly appreciate your kind words for Sudip Smith Paul. Thank you for choosing CARS24! #CARS24Crew

Rated 5 out of 5 stars

Mr.Sethuram addressed my issue of…

Mr.Sethuram addressed my issue of wireless charger for my car. He is very polite in his behavior and professional in his work too. I am very much pleased and happy with his work.
Thanks to cars24 team. Great work guys, kudos !

November 28, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Antony! Thank you for sharing your experience. We’re glad Mr. Sethuram was able to assist you well, and your kind words mean a lot to the CARS24 team. #CARS24Crew

Rated 1 out of 5 stars

Fraud dont trust they are cheaters

November 28, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi! We’re sorry to hear this. Please share your details by filling out this form https://bit.ly/CARS24Cares, and our team will reach out to assist you soon. #CARS24Crew

Rated 1 out of 5 stars

Don't trust Cars24

Even after 1 week, there is no good offer or attempt to address my concern. Please don't do any business with Cars24.

November 18, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Krishna! We’re really sorry to hear about your experience. This is certainly not what we want for our customers. To help us look into this and address your concern. Please share your details through this form https://bit.ly/CARS24Cares. Our team will connect with you and assist you further. #CARS24Crew

Rated 1 out of 5 stars

I tried to sell my car

I tried to sell my car. The inspection was free. But the person and cars24 app showed that I may get extra 5 % through becoming a PRO seller. I paid the requisite fee but the price they quoted were far less than the outside retailers offers. I just believed in cars24 because of company reputation. But their own persons told on phone that PRO is just a plan which makes money for company and no additional value or efforts for the customer.

So, in all, please don't purchase their any such plan.
I am writing on behalf of my own experience. I expect you may have good one.

November 22, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Amit, we’re sorry to hear about your experience. This isn’t the service we aim to provide. Please share your details here so we can review and assist you: https://bit.ly/CARS24Cares. We’d appreciate the chance to make things right. #CARS24Crew

Rated 1 out of 5 stars

The staff is least interested in doing…

The staff is least interested in doing the PDI and not even looked so experienced the way he answered my queries related to the car inspection.He just clicked the car photos and upload it on the report and this behaviour shows that he just wanted to run away from the PDI as soon as possible.

November 23, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Punit! We’re sorry for the experience you faced during the inspection. Kindly share your details here so our team can look into this and assist you promptly https://bit.ly/CARS24Cares
. We’d like the chance to make things right. #CARS24Crew

Rated 5 out of 5 stars

The techinician sethuram is very polite…

The techinician sethuram is very polite and he arrived on time and explained me the issues properly.satisfied very much.

November 22, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Chandru, we’re glad Sethuram arrived on time and explained everything clearly. Thank you for sharing your experience. It really brightens our day! #CARS24Crew

Rated 5 out of 5 stars

After sale services by cars24 warranty

I am very happy and satisfied with the service given by Mr Swarup maity from cars24 Warranty team. My issue r resolved now.Thank you Cars24

November 21, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Saif! Thanks so much for sharing your experience. It’s great to hear that Swarup Maity assisted you well and that you’re happy with the support from our CARS24 Warranty team. #CARS24Crew

Rated 5 out of 5 stars

100% Satisfied by the service. After sales service by warranty

100% Satisfied by the service.
Mr Swarup Maity very helpful, and done a very good job 👍

November 20, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Thank you for the lovely feedback, Sumanto. We're really glad to hear you had a smooth experience, and we’ll be sure to pass your kind words on to Mr. Swarup Maity. #CARS24Crew.

Rated 5 out of 5 stars

The after sales service provider by…

The after sales service provider by sudip paul of cars24 was very satisfying and problem of my car is resolved now.

November 20, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hello Pratap! Thank you for sharing your feedback! We're glad to hear that Sudip Paul was able to assist you and get the issue with your car resolved. We appreciate your trust in us. #CARS24Crew

Rated 5 out of 5 stars

Nice team and Santosh Dakare is explain…

Nice team and Santosh Dakare is explain everything good.

November 18, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Mital! Thank you so much for your kind words! We’re really glad to hear that you had a great experience at CARS24. We’ll make sure that Santosh Dakare receives your appreciation. #CARS24Crew

Rated 5 out of 5 stars

After sale service by warrenty

I came in swarup maity's garage..he resolved my problem within 1 hour.i am fully satisfied with cars24.

November 13, 2025
Unprompted review
CARS24 India logo

Reply from CARS24 India

Hi Puspita. Thank you for sharing your feedback. We’re glad to hear that your warranty-related service was handled smoothly. We will share your compliments with Swarup and the team for their timely assistance. #CARS24Crew

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