Car Status Check Reviews 

171
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Used Gold Service , came back as " Not Clear - vehicle on Police stolen list " Police unhelpful - would not clarify vehicle status Data Protection act , recommended contact DVLA. Contacted... See more

Rated 5 out of 5 stars

Grandson had been chasing a motorbike he had seen on Ebay, but was also a classified advertismentand hence no financial protection. The pictures looked good, although the location looked a bit dubio... See more

Company replied

Rated 1 out of 5 stars

These guys mugged me for 15 quid. I only wanted and paid for one car history check but was charged 15 GBP again next month for no reasons. Someone should report these guys to small claims court !

Rated 3 out of 5 stars

The report is ok but what they don't tell you on the homepage or selection page for silver £2.99 gold £7.49 or platinum £11.99 is for the full platinum check you will need the V5 registration documen... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Car Status Check is powered by HPI. Car Status Check will provide you with a snapshot of the car history, and tell you if the car you are looking to buy has been recorded by the Police as stolen, has been declared a total loss or insurance theft by an insurance company, still has outstanding finance recorded against it, has had any previous plates, is at risk of being sold illegally, or has been inspected following an insurance write off.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

171 reviews

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2.7

All reviews

(171)

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Rated 3 out of 5 stars

Great price & service; but does not tell you limitations

The product was very keenly priced and everything was going well.
The main problem has been the fact that there was a limit of how many times certain information that did not add up for the vehicle to be added to their system.
In this case the registration date on the V5 document was not correct, after a few attempts I can no longer try another date, for example when I actually go to see the car rather than relying on the seller to give me the correct information.
Which means that my guarantee is not valid anymore and the report shows a question mark for plate transfers.
Nowhere when clicking the link on the email to update the information does it tell me the number of times I can try or the page it takes me to.

March 8, 2013
Unprompted review
Car Status Check logo

Reply from Car Status Check

Hi Manish,

Thank you for your review. Whilst we put a limit on the number of times a V5 date can be updated (to prevent fraudulant activity), we are happy to extend this on request. If you contact our customer service team on statuscheck@hpi.co.uk they can help you in updating your report.

Rated 5 out of 5 stars

Spot on car check.

I wanted to buy a BMW 1 series from Bigcarworld. Bigcarworld has got a very useful chat service and the dealer confirmed that the car was in stock, they are HPI checked and I could come to view it. I then carried out a car status review from trust pilot (I think this is HPI as well) and got a warning saying that there was an outstanding finance. When I contacted the Bigcarworld again about this on their chat-line I was told that the car has been sold - I was not at all surprised with their answer. Thanks to Trustpilot.

March 7, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service for peace of mind

Brilliant service at very reasonable cost. gives you complete peace of mind when buying a car even through a dealer who also do their own checks. your own check gives you great confidence when picking up your car.

February 13, 2013
Unprompted review
Rated 5 out of 5 stars

A Fantastic resource for the safety conscious

The thing I like about the car status checks is that you can get them anytime. Many people like me will be browsing the classifieds and other auction sites for a bargain and it gives one peace of mind to be able to type in the registration details of a car or bike and get some reassurance within minutes.
I have used the facility more than once and will use it again. It saved me from buying a written off motorbike so it was money well spent.

February 6, 2013
Unprompted review
Rated 5 out of 5 stars

Quick, Accurate, Helpful

I went for the Platinum check as it's a tiny additional expense, but worthwhile, when spending thousands on a used car. The check flagged up 2 issues with the car I was buying. One which the seller had told me about, but not the other which was outstanding finance. I was able to address this with the seller and have it dealt with before I bought the car. Car Status Chech also replied immediately with a query I had on activating the guarantee.

February 6, 2013
Unprompted review
Rated 5 out of 5 stars

A good resource

I was pleasantly surprised by the professionalism of this site. I did worry that I'd pay my £2.95 and receive nothing at all. The basic report was useful and I feel it helped me during my recent purchase of a car. Well recommended. Buy with absolute confidence.

January 14, 2013
Unprompted review
Rated 2 out of 5 stars

Did NOT do the job it said.

I provided the correct VIN number, correct V5 serial number ,correct reg number.but the issue number was not on the V5.only the date of first registration (12 july 20010) If the information is not acceptable you should not be charged the extra fee. The correct way is to seek payment is AFTER the information given is acceptable by the company,I have paid for the extra garantee which i wil not get.

January 14, 2013
Unprompted review
Car Status Check logo

Reply from Car Status Check


We are sorry to hear you had issues in validating the guarantee. I can see that the issue date you input was the date the vehicle was registered however this is different to the date that the V5 log book was registered. The V5 issue date is located in section 8 of the V5 after the document reference number. I have reactivated your check to allow you to input the correct date. If this section is not on the V5 document we would advise to hold fire on the purchase until you can check the complete document to validate the seller and ensure the document has not be forged or stolen. If you would like to discuss this further, please contact us statuscheck@hpi.co.uk.

Rated 5 out of 5 stars

Bang on target..

Needed to know if this V5 i wanted to purchase had been shoved about abit but with the platinum option all worked out well and the car was as clean as a whistle.....Happy days..

January 14, 2013
Unprompted review
Rated 4 out of 5 stars

Tells you all you want to know at a bargain price!

The service is great & tells you all you need to know about a vehicles details. As soon as you pay & hit the button, you have all the details you need in an instant. The only downside for me personally was there is no telephone number available if you have problems. I wasn't sure about the V5 issue date & could not get hold of them. You only get 3 goes to insert information to activate the guarantee, I did it on the 3rd go! All in all a great service at a bargain price.

January 5, 2013
Unprompted review

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