Car Status Check Reviews 

171
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Used Gold Service , came back as " Not Clear - vehicle on Police stolen list " Police unhelpful - would not clarify vehicle status Data Protection act , recommended contact DVLA. Contacted... See more

Rated 5 out of 5 stars

Grandson had been chasing a motorbike he had seen on Ebay, but was also a classified advertismentand hence no financial protection. The pictures looked good, although the location looked a bit dubio... See more

Company replied

Rated 1 out of 5 stars

These guys mugged me for 15 quid. I only wanted and paid for one car history check but was charged 15 GBP again next month for no reasons. Someone should report these guys to small claims court !

Rated 3 out of 5 stars

The report is ok but what they don't tell you on the homepage or selection page for silver £2.99 gold £7.49 or platinum £11.99 is for the full platinum check you will need the V5 registration documen... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Car Status Check is powered by HPI. Car Status Check will provide you with a snapshot of the car history, and tell you if the car you are looking to buy has been recorded by the Police as stolen, has been declared a total loss or insurance theft by an insurance company, still has outstanding finance recorded against it, has had any previous plates, is at risk of being sold illegally, or has been inspected following an insurance write off.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(171)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

price option are not explained properly prior to purchase

I bought the check with $1000.00 guarantee but it needed the Vin number before it could become eligible. There was not an option to enter it later. Did not purchase the car as the person was pretending to be a private seller.

December 29, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Hi Miah,

Thank you for your feedback. I have checked the report you purchased and can confirm that there is a guarentee for the platinum service which can be accessed via your report and also on the email you would have recieved with the report details. If you would like to speak directly to a member of the team, please email statuscheck@hpi.co.uk.

Rated 4 out of 5 stars

CHECK____A>OK

Status check told me more or less what I wanted to know. Would have liked a few details on what to expect in terms of mpg for example but I expect this was beyond the compass of the status check.

December 8, 2012
Unprompted review
Rated 5 out of 5 stars

Grandson didn't lose £1800!

Grandson had been chasing a motorbike he had seen on Ebay, but was also a classified advertismentand hence no financial protection. The pictures looked good, although the location looked a bit dubious.
Your test revealed a very recent change of owner and a warning that the bike had been written off.
So thanks for Car Status Check which will soon be used again!

October 25, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Thank you for your review. We are pleased to hear that we helped your Grandson and wish him the best of luck in his next purchase.

Rated 4 out of 5 stars

saves time and money

because i used your sevice it saved me a long journey and money .as car i was about to buy had a major problem pointed out by your company .thankyou

October 25, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Pleased to hear we were able to help. Thanks for your review!

Rated 4 out of 5 stars

Good - But!!

easy to complete - but i wish i stayed at the middle level - because the platinum cover checks engine nuber etc and at the time of check i didn't have that info so it was money wasted!
I would use this checker again

October 25, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Hi Mark,

Thank you for your review. We understand that this information is not always available at the time of completing the check however we try to encourage this as in checking the V5 and engine number before purchase, you can potentially avoid buying a cloned vehicle. If any information doesnt match in terms of the VIN, V5 or engine number then we always advise you further investigate or walk away from the sale.

Rated 3 out of 5 stars

NOT HAPPY WITH VALIDATION

EVERTHING WAS QUICK, CLEAR & VERY EASY TO USE UNTIL VALIDATION. I HAVE A COPY OF V5, COPIED IN MY PRESENCE, & ALL CHECKED OUT UNTIL ISSUE DATE WHICH IS RIGHT IN FRONT OF MY EYES, THEN I FIND OUT WITHOUT ANY WARNING THAT I HAVE ONLY 3 ATTEMPTS. WHATS THE POINT OF PAYING THIS KIND OF MONEY IF I CANNOT USE THE FULL PRODUCT. VERY DISSAPOINTED.

October 20, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Thank you for your feedback. Whilst we only accept 3 attempts at updating the guarantee, we are able to extend this if required which you can do by emailing a request to statuscheck@hpi.co.uk. The reason we limit it to 3 attempts is to prevent fraudulent activity as we found it was being misused as a means to match dates which were entered multiple times at random.

We are in the process of updating our website to provide an explanation of the 3 attempts for activation and this will be updated on our website very soon.

Rated 5 out of 5 stars

Does what it says on the tin.............

Just wanted reassurance that my new car was ok. Using this site was easy, fast and did as it said. Very pleased with information given and reasonably priced without pressure to spend more and more!!

October 16, 2012
Unprompted review
Rated 5 out of 5 stars

very good

veri informative tells you every think about your car that you will need to know and half the price of anyone else

October 15, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look