Car Status Check Reviews 

171
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Used Gold Service , came back as " Not Clear - vehicle on Police stolen list " Police unhelpful - would not clarify vehicle status Data Protection act , recommended contact DVLA. Contacted... See more

Rated 5 out of 5 stars

Grandson had been chasing a motorbike he had seen on Ebay, but was also a classified advertismentand hence no financial protection. The pictures looked good, although the location looked a bit dubio... See more

Company replied

Rated 1 out of 5 stars

These guys mugged me for 15 quid. I only wanted and paid for one car history check but was charged 15 GBP again next month for no reasons. Someone should report these guys to small claims court !

Rated 3 out of 5 stars

The report is ok but what they don't tell you on the homepage or selection page for silver £2.99 gold £7.49 or platinum £11.99 is for the full platinum check you will need the V5 registration documen... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Car Status Check is powered by HPI. Car Status Check will provide you with a snapshot of the car history, and tell you if the car you are looking to buy has been recorded by the Police as stolen, has been declared a total loss or insurance theft by an insurance company, still has outstanding finance recorded against it, has had any previous plates, is at risk of being sold illegally, or has been inspected following an insurance write off.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

171 reviews

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2.7

All reviews

(171)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

unFOCUSed

Without the report from Car Status Check, we would never have known that the Ford Focus was a CAT C vehicle.Although we still purchased the car the report allowed us to negotiate a far better deal

August 24, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Hi Thomas,

Thanks for your review! We are glad to hear we helped you with your purchase.

Rated 5 out of 5 stars

very useful service

Very quick and easy to use and a small price to pay when buying a used car. Would highly recommend.

August 22, 2012
Unprompted review
Rated 5 out of 5 stars

just what i needed

He gave a complete check, much to the annoyance of the seller.
This chap did his job well and found out the car was not a good buy
many thanks
David Hearne

August 17, 2012
Unprompted review
Rated 5 out of 5 stars

Very Useful - A must for all car buyers

Very Useful - A must for all car buyers. £5 cheaper then the RAC / AA and the report was instantly e-mailed to me.

Remember to action the guarantee with the V5 document details once you purchased the car.

July 26, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Thanks for your review! We are pleased to hear you were happy with the service. Thanks for the recommendation.

Rated 2 out of 5 stars

Not happy!

As a first time user i was pretty impressed with the site UNTIL I tried to get the guarantee. There was an apparent problem reconciling the VIN number and the registration number of the vehicle. There may well be a problem here but I wasn't made aware that there is a strict limit on the number of times that you can enter the details (unless it's in the small print). As it is, I've paid my money and am left wondering if there is a problem with the vehicle or just a transcription error on my, or the seller's part. If there was some warning of the limited number of times I could try to verify things to get a guarantee I would have acted differently. I notice some other people are also less impressed with the guarantee side of the service!

July 24, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Dear Mr Smith,

We are sorry to hear you had issues in updating your report for the guarantee. We allow for 3 attempts at updating the VIN information (we limit the amount of tries as a means for anti-fraud) however if there are any reasons why you may need to update again, we do have a customer service team available for any queries who can respond directly (statuscheck@hpi.co.uk). I have reactivated the guarantee on your check so please go in and update this with the VIN information. In addition, we have taken your comments on board in regards to the guarantee requirements and we are looking to make this more prominent.

Rated 4 out of 5 stars

Convenient but flawed.

I normally buy cars on E-bay and leave it until the last 30 minutes to bid seriously if the price is within my budget. At that point I have used other providers. Yesterday I tried your service and on most cars I had the report e-mailed to me in time to make a final bid. One car had a record which I needed to communicate to the seller as it was not disclosed and was giving an inflated value of the vehicle. I lost buying the car at the correct value and another buyer has paid too much for a car with an HPI record. Why is there a 10 minute gap from the time the report appears on my screen and when I get a pdf copy? Also, is there a way of buying a bundle rather than having to key in the same data on each application?

July 16, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Thank you for leaving us a review. We try to ensure that you have the results as quickly as possible when purchasing a Car Status Check which is why on submitting your details and payment, the results will appear on the screen instantly. We then send a copy to your email with the attached PDF. I am sorry to hear that there was a delay in receiving your report and we are currently looking into resolving this. We currently offer a one-off report which you can purchase with different levels of cover however we will be looking into a bundle check for the future. You can follow us on Facebook or Twitter for updates to the service and car buying tips!

Rated 4 out of 5 stars

ok,no hassle

first time used,very successful once i understood the system

July 13, 2012
Unprompted review
Car Status Check logo

Reply from Car Status Check

Dear Robert,
Many thanks for your review! I just wanted to highlight that we had received your initial query in reference to the guarantee and we fully agree that the requirements should be more prominent on our website. As such, we would like to firstly refund the cost of your check for any inconvenience caused and we are also reviewing our site to make the guarantee requirements more prominent. If you have any queries in the future, please contact us by emailing statuscheck@hpi.co.uk.

Rated 5 out of 5 stars

Simple, secure and fast service

I found the whole process simple and easy, as long as you have all the relevant details from the seller. The offer of a guarantee is also reassuring. Thank you.

July 13, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Super quick response. Downloaded all relevant documents immediately. For the sake of £10.00 against a 'heavy' purchase you would be a fool to not use it. Thanks once again for an excellent service.

July 6, 2012
Unprompted review

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